Fast-Weigh Desktop Ticketing Application
You can create and manage Orders directly from the Scale App, if you have the Order Add/Update setting turned on. All of the Orders created for your location can be viewed and updated, or you can quickly add a new Order while ticketing.
To view your Orders, click on the Orders icon on the left menu.
Adding New Orders
To create a new Order, click on the Add Order button on the top-right of the Orders screen. This will bring up a page similar to the Order Add/Edit page on the Web Portal.
To set up a new Order,
you will need to set up the basic order information first.
Click the Add Order Product
button to bring up a Product search.
- Repeat this to add all Products being sold on this Order.
- After creating a new Order, make sure to Sync to the Web Portal.
To make changes to an Order, click on the Edit button on the left of the Orders table. The Order Edit page is the same as the Order Creation page.
- Make any changes to the Order or Order Products information and Save each change.
- If you need to set an Order as Inactive, click on the Inactivate button on the Order table and confirm that you want to set the order as Inactive.
- After editing an Order, make sure to Sync to the Web Portal.
You can view a list of Customers with Active Orders for your Location directly from the Scale App as well, but you cannot make any changes to Customers here. To edit Customers, please use the Web Portal.
To view your Customer list, click on the Customer Icon on the left menu.
- Search for Customers using the search bar at the top of the page.
- View your Customer IDs, Customer Names, Contact Names, Contact Phone Numbers, Contact Emails, and Number Additional of Ticket Copies to Print.
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