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  • Fast-Weigh Knowledge Base
  • Tutorials
    • Tutorials Overview
    • Logging in for the First Time
    • Navigating the Web Portal
    • Using the Ticket Query
    • Generating Reports
    • Using the Ticketing App
  • How To Guides
    • How To Guides Overview
    • How to Create New Records
      • Creating New Web Portal Users
      • Creating Tax Codes
      • Creating Billing Terms and Modes
      • Creating a New Customer
      • Creating a New Product
      • Creating a New Pricing Template
      • Creating a New Truck
      • Creating a New Hauler
      • Creating New Orders
      • Creating Invoices
      • Creating Payments
      • Creating Statements
      • Creating Hauler Pay Statement
      • Creating a New Region
      • Creating a New Location
      • Creating a New Yard
    • How to Update Pricing
      • Changing Order Product Pricing
      • Bulk Updating Open Order Pricing
    • How to Import Tickets
    • How to Edit Tickets
      • Edit via Ticket Query
      • Edit via Ticket Bulk Edit
    • How to Edit an Invoice
      • Charge & Cash Pay Types
    • How to Track Inventory
  • References
    • New Pricing Tools
    • References Overview
    • Web Portal
      • Home
      • Load-Out
        • Dashboard
        • In-Yard
        • History
      • Tickets
        • Ticket Query
        • Delivery Query
        • Ticket Entry
        • Ticket Import
        • Ticket Bulk Edit
      • Quotes
        • Dashboard
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        • Projects
      • Orders
        • Orders
        • Status Update
        • Jobs & Phases
        • Haul Zones
      • Inventory
        • Inventory
        • Dashboard
      • Trucks
        • Assignment
        • Trucks
        • Haulers
        • Truck Bulk Edit
      • Dispatch
        • Requests
          • Dispatching Ticket Types
        • Drivers
        • Live Tracking
        • Tracking Query
        • Request Import
      • Billing/AR
        • Billing
        • Balance Dashboard
        • New Payment
        • Invoice / Payment Query
        • Payment Export
        • Customer Credit
      • Hauler Pay
        • Truck Adjustments
        • Statements
        • Setup
      • Reporting
        • Running Reports
          • Default Reports
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        • Custom Reports
      • Resources
        • Customer
        • Products
        • Locations
        • Billing
          • Tax Codes
          • Pay Terms
          • Price Adjustments
          • Freight Matrix
          • Ship To
          • Invoice Adjustment Types
          • Customer Payment Information
          • Pay To User Assignment
        • Truck Types
        • Salespeople
        • Inspectors
      • Account and Administration
        • User Administration
        • Portal Settings
        • User Defined Fields
        • Devices
        • API Information
        • Import Format
        • Accounting Periods
        • Email Bounce Report
        • Related Accounts
      • Roles And Responsibilities
    • Ticketing App
      • Setup
      • Application
        • Ticketing
        • Trucks
        • Customers
        • Orders
        • Reports
        • History
        • Portal
        • Settings
    • New Ticketing App
      • Setup
        • Logging In and Device Setup
      • Application
        • Server Settings
          • Manage Devices
        • Lanes & Ticketing
        • Dashboard
        • Trucks
        • In-Yard
        • Customers
        • Orders
        • Requests
        • Payments
        • History
    • Mobile App
      • Setup
        • Mobile Ticketing App
        • Mobile Dispatching App
        • Mobile Printer Setup
      • Ticketing Mode
      • Haul Mode
      • POD Mode
      • Printing
        • Star Micronics
    • Management App
      • Setup
      • Application
    • API Documentation
    • GraphQL Documentation
      • Reporting with GraphQL
    • Accounting Interfaces
      • Quickbooks Online
      • Quickbooks Desktop
      • Spectrum
      • Vista Viewpoint
      • Sage
      • Net Suite
    • Integrations
      • Avalara
      • HaulHub
      • Fast-Weigh Ticket Integrator
    • Hardware
      • Scale House Check List
      • IP Cameras
      • Moxa NPort 5110
      • Web Switch
      • TagMaster CT45
      • External IP Addresses
      • Tegaur Kiosk
      • I&E Kiosk (Legacy)
      • Bluetooth Printers
      • AXIS P1465-LE-3 LPR Camera
    • Loader App
      • Setup
  • FAQs and Best Practices
    • Frequently Asked Questions
      • Can I integrate Fast-Weigh with my Accounting Software?
      • What is Fast-Weigh’s NTEP CC #?
      • Can I import ticket data via CSV?
      • Does the web portal adjust based on Time Zones?
      • Why does changing the pricing template not update my orders?
      • Can I connect cameras to the ticketing app?
      • Can I connect my scale to the ticketing app?
      • What are the required computer specs to run Fast-Weigh
      • How do I get a custom report created?
      • Why does cash ticket pricing not behave like charge tickets?
      • Why does my E-Ticket look different than my archived ticket?
      • Can I export any of my data?
      • How do I fix an unsynced record?
      • How do I reset my password?
      • Where can I submit a feature request?
      • Does every customer need an order?
      • Do Ticket Numbers have to be unique?
      • Can Fast-Weigh do inbound ticketing?
      • Why are my requested custom ticket changes not showing on my tickets?
    • Best Practices
      • Security and Administration
      • Order Management
      • Product Pricing
      • Tax Code Defaults
      • Setting up a New Device
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On this page
  • What is Fast-Weigh?
  • Platform Overview:
  • Centralized Web Portal
  • Desktop Ticketing App
  • Add on Modules
  • Vocabulary
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  1. Tutorials

Tutorials Overview

This section of our Knowledge Base is dedicated to new users of our software. Our tutorials will show users the basics of how our software is used without overwhelming them with information.

What is Fast-Weigh?

Fast-Weigh is cloud-based ticketing software, built to make your aggregate operation faster, simpler, and more efficient than ever. Our goal is simple: less stress, and more time to focus on your business. That means no expensive IT infrastructure, total access to your production data, and a modern, user-friendly system that will change the way you think about material sales.


Platform Overview:

Centralized Web Portal

With our cloud-based system, your ticketing data will never be stuck in the scale house again. View, edit, and analyze ticket data from all locations. Enjoy total operations management from anywhere, on any device.

Key Features:

  • Ticket Management

  • Order & Customer Management

  • Products & Pricing Matrix

  • Multi-Tier Location Support

  • Unlimited Users

  • In-Depth Reporting

Desktop Ticketing App

Our Windows 10/11 ticketing application was designed from the ground up to streamline daily scale house operations and communicate directly with our web portal. All data is immediately backed up to the cloud, ensuring no ticket ever goes unaccounted for.

Key Features:

  • Backed by the Cloud

  • Offline-Capable

  • Hardware Accessories

  • Multi-Scale Support

  • Highly Customizable

Add on Modules

  • Billing & Invoicing

  • Inventory

  • Analytics

  • Hauler Pay

  • Quotes

  • Dispatching

  • Load-Out

  • Mobile Applications

Vocabulary

Fast-Weigh may refer to records differently than your previous system. This list may help you become familiar with our terminology.

Customer: Purchaser of your Products

Region: The highest Level of the Location Hierarchy. Regions contain Locations. Regions can be used to segregate by proximity or by billing entity.

Location: Middle Level of the Location Hierarchy. Typically refers to a Quarry/Pit. Locations contain Yards. Locations are also the level at which global products can be assigned.

Yard: Lowest Level of the Location hierarchy. Yards can be used to segregate activity at a location. A yard is created automatically when you create a location but more can be added if needed.

Product: Material being sold

Hauler: Carrier/Owner of Trucks

Truck: Vehicle belonging to a Hauler

Order: Combines Customer and Product to create a Job that can be ticketed. Orders are region specific but can contain products from multiple locations as long as they are in the same region

Ticket: Receipt of Sale/BOL/Weigh Slip/Tag

Batch: Group of Invoices. You may hear the billing process be referred to as Batching. This is simply the process of searching for tickets and assigning them a Batch #.

Report: Document generated by Fast-Weigh that displays data for easier interpretation. Our report building software is also used to create Ticket Templates, Invoices, Statements and E-Tickets.

Last updated 10 months ago