Why does my E-Ticket look different than my archived ticket?

Archive PDF

A Ticket's Archive PDF is made when the ticket is created in the Scale App and sent to the portal.

The Archive PDF does not update or change after its initial creation.

E-Ticket PDF

The E-Ticket PDF is created at the same time as the Archive PDF, however the E-Ticket will update its values based on any changes made to Orders, Pricing, and Customers.

---

If the E-Ticket and the Archive have different values from one another, it is because there have been changes made in the portal to something the ticket was referencing: therefore the E-Ticket has updated to reflect the changes while the Archive has not.