Setup
First time setup guide for the Fast-Weigh Ticketing App
Last updated
First time setup guide for the Fast-Weigh Ticketing App
Last updated
We recommend contacting Support for assistance Installing and Configuring the Fast-Weigh Ticketing App
Web Portal > Admin Settings (Gear Icon) > Devices
Device ID: Short Code for the Location
PIN: Short Numeric Code for the Location
Region/Location: Determines what location data will be used for this ticking app log-in
Barcode Formats: If you plan on using a Barcode Scanner or RFID Reader at this location, select the appropriate Format
Active: Toggle to enable or Disable this log-in
You can download the ticketing app directly from the Microsoft Store by searching for "Fast Weigh Ticketing" or by following this link:
After installing the application you should see this:
Input the following IDs and PINs
Customer ID: This ID can be provided by Fast-Weigh Support
Customer PIN: This PIN can be provided by Fast-Weigh Support
Scalehouse ID: Can be found in the Web portal by going to Admin Settings > Devices
Scalehouse PIN: Can be found in the Web portal by going to Admin Settings > Devices
Click the Sync button in the top right of the ticketing app;
You should see the app cycle through various categories of Data being synced. If you receive an error message, you most likely entered the wrong ID/PIN.
Go to the Reports Tab:
Click Update from Portal:
You should receive this pop-up message, close it.
Return to the General Tab
Enter the Display Name, Phone, and Address. These fields will be displayed on the ticket
Go to the Ticket Tab:
Set the First/Last Ticket Number. You will need to click Change first, be careful to not use ticket numbers that have already been ticketed with at this location
Scroll to the bottom of the Ticket Tab and if desired set a message to be displayed on all tickets:
Select a Ticket Report:
Additional information about some of the available ticket formats:
1 Part: 8 1/2 x 11, 1 ticket per page
2 Part: 8 1/2 x 11, 2 tickets per page (intended for perforated paper)
3 Part: 8 1/2 x 11, 3 tickets per page (intended for perforated paper)
4 Part: 8 1/2 x 11, 3 tickets per page (intended for perforated paper)
3 Inch: 3 Inch Thermal Receipt Style, 1 ticket per page
4 x 6: 4 x 6 Thermal Label Style , 1 ticket per page
