> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-payments.md).

# Creating Payments

## How to Create Invoices within New Payments

{% hint style="danger" %}
Tickets must be on an invoice in order to collect a payment. This article covers adding tickets to an invoice from the **New Payment** screen first. If your tickets are already on an invoice, skip to step to the next section ([How to Create a New Payment](#how-to-create-a-new-payment))
{% endhint %}

1. Navigate to "**Billing**" > "**New Payment**"

<figure><img src="/files/nvSFIqZg5t5f8rSKiwwl" alt=""><figcaption></figcaption></figure>

2. Navigate to the **Tickets** tab

<figure><img src="/files/f3MGmLta2n5YDu2MUT1h" alt=""><figcaption></figcaption></figure>

3. Select the **Region** and **Customer**, then click **\[Refresh]**

<figure><img src="/files/6OTsLA6XmMPxJ2wDS2oC" alt=""><figcaption><p>This will provide a list of all tickets that have not been invoiced for this customer.</p></figcaption></figure>

4. Select the tickets you want to invoice. Ensure the invoice distribution and invoice date are correct, then click **\[Create Invoice]**

<figure><img src="/files/Rj4ANhnLNoVLf34ZSmNr" alt=""><figcaption></figcaption></figure>

5. This will automatically navigate to the **Invoices** tab and select the invoice(s) generated

<figure><img src="/files/flL31f481m77RZnH6rFe" alt=""><figcaption></figcaption></figure>

## How to Create a New Payment

1. If you don't already have the invoice(s) selected. Select the **Region** and **Customer**, then click **\[Refresh]** and select the invoice(s)

<figure><img src="/files/cJljYRIWG4Gec48MKW1O" alt=""><figcaption></figcaption></figure>

2. Select the **Payment Method** being used, ensure that the amount is correct and click the **\[Create Payment]** button


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-payments.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
