# Creating Payments

## How to Create Invoices within New Payments

{% hint style="danger" %}
Tickets must be on an invoice in order to collect a payment. This article covers adding tickets to an invoice from the **New Payment** screen first. If your tickets are already on an invoice, skip to step to the next section ([How to Create a New Payment](#how-to-create-a-new-payment))
{% endhint %}

1. Navigate to "**Billing**" > "**New Payment**"

<figure><img src="/files/nvSFIqZg5t5f8rSKiwwl" alt=""><figcaption></figcaption></figure>

2. Navigate to the **Tickets** tab

<figure><img src="/files/f3MGmLta2n5YDu2MUT1h" alt=""><figcaption></figcaption></figure>

3. Select the **Region** and **Customer**, then click **\[Refresh]**

<figure><img src="/files/6OTsLA6XmMPxJ2wDS2oC" alt=""><figcaption><p>This will provide a list of all tickets that have not been invoiced for this customer.</p></figcaption></figure>

4. Select the tickets you want to invoice. Ensure the invoice distribution and invoice date are correct, then click **\[Create Invoice]**

<figure><img src="/files/Rj4ANhnLNoVLf34ZSmNr" alt=""><figcaption></figcaption></figure>

5. This will automatically navigate to the **Invoices** tab and select the invoice(s) generated

<figure><img src="/files/flL31f481m77RZnH6rFe" alt=""><figcaption></figcaption></figure>

## How to Create a New Payment

1. If you don't already have the invoice(s) selected. Select the **Region** and **Customer**, then click **\[Refresh]** and select the invoice(s)

<figure><img src="/files/cJljYRIWG4Gec48MKW1O" alt=""><figcaption></figcaption></figure>

2. Select the **Payment Method** being used, ensure that the amount is correct and click the **\[Create Payment]** button


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