# Creating Payments

## How to Create Invoices within New Payments

{% hint style="danger" %}
Tickets must be on an invoice in order to collect a payment. This article covers adding tickets to an invoice from the **New Payment** screen first. If your tickets are already on an invoice, skip to step to the next section ([How to Create a New Payment](#how-to-create-a-new-payment))
{% endhint %}

1. Navigate to "**Billing**" > "**New Payment**"

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FYMp81Crttr54wKgd0xIH%2Fimage.png?alt=media&#x26;token=9b309e89-9ab6-49ce-9dc2-12c9bec2fc55" alt=""><figcaption></figcaption></figure>

2. Navigate to the **Tickets** tab

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2F9YrFYfNv12oQLwmCZBhm%2Fimage.png?alt=media&#x26;token=322dbbb7-c5df-4d0b-9752-37a18fa4bf8e" alt=""><figcaption></figcaption></figure>

3. Select the **Region** and **Customer**, then click **\[Refresh]**

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FAWrAWGgpdHc9pGC0ctAa%2Fimage.png?alt=media&#x26;token=cd782540-91b6-4d70-aa39-181b593ce65a" alt=""><figcaption><p>This will provide a list of all tickets that have not been invoiced for this customer.</p></figcaption></figure>

4. Select the tickets you want to invoice. Ensure the invoice distribution and invoice date are correct, then click **\[Create Invoice]**

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FJID8NNTsx5BArpYQwLB3%2Fimage.png?alt=media&#x26;token=eb256e27-b8c7-40bb-ac8f-4570d9a74df8" alt=""><figcaption></figcaption></figure>

5. This will automatically navigate to the **Invoices** tab and select the invoice(s) generated

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FIvSJGRXozVDHO6du5hov%2Fimage.png?alt=media&#x26;token=f93140ae-ac81-4416-8583-896897154f6c" alt=""><figcaption></figcaption></figure>

## How to Create a New Payment

1. If you don't already have the invoice(s) selected. Select the **Region** and **Customer**, then click **\[Refresh]** and select the invoice(s)

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FbRwOhTNwq6UmBduMTwX6%2Fimage.png?alt=media&#x26;token=93c062a7-9f56-42ca-a5b9-a4230d5c58f6" alt=""><figcaption></figcaption></figure>

2. Select the **Payment Method** being used, ensure that the amount is correct and click the **\[Create Payment]** button
