LogoLogo
Web PortalContact Support
  • Fast-Weigh Knowledge Base
  • Tutorials
    • Tutorials Overview
    • Logging in for the First Time
    • Navigating the Web Portal
    • Using the Ticket Query
    • Generating Reports
    • Using the Ticketing App
  • How To Guides
    • How To Guides Overview
    • How to Create New Records
      • Creating New Web Portal Users
      • Creating Tax Codes
      • Creating Billing Terms and Modes
      • Creating a New Customer
      • Creating a New Product
      • Creating a New Pricing Template
      • Creating a New Truck
      • Creating a New Hauler
      • Creating New Orders
      • Creating Invoices
      • Creating Payments
      • Creating Statements
      • Creating Hauler Pay Statement
      • Creating a New Region
      • Creating a New Location
      • Creating a New Yard
    • How to Update Pricing
      • Changing Order Product Pricing
      • Bulk Updating Open Order Pricing
    • How to Import Tickets
    • How to Edit Tickets
      • Edit via Ticket Query
      • Edit via Ticket Bulk Edit
    • How to Edit an Invoice
      • Cash Type
      • Charge Type
    • How to Track Inventory
  • References
    • New Pricing Tools
    • References Overview
    • Web Portal
      • Home
      • Load-Out
        • Dashboard
        • In-Yard
        • History
      • Tickets
        • Ticket Query
        • Delivery Query
        • Ticket Entry
        • Ticket Import
        • Ticket Bulk Edit
      • Quotes
        • Dashboard
        • Quotes
        • Projects
      • Orders
        • Orders
        • Status Update
        • Jobs & Phases
        • Haul Zones
      • Inventory
        • Inventory
        • Dashboard
      • Trucks
        • Assignment
        • Trucks
        • Haulers
        • Truck Bulk Edit
      • Dispatch
        • Requests
          • Dispatching Ticket Types
        • Drivers
        • Live Tracking
        • Tracking Query
        • Request Import
      • Billing/AR
        • Billing
        • Balance Dashboard
        • New Payment
        • Invoice / Payment Query
        • Payment Export
        • Customer Credit
      • Hauler Pay
        • Truck Adjustments
        • Statements
        • Setup
      • Reporting
        • Running Reports
          • Default Reports
        • Scheduled Reports
        • Analytics
        • Custom Reports
      • Resources
        • Customer
        • Products
        • Locations
        • Billing
          • Tax Codes
          • Pay Terms
          • Price Adjustments
          • Freight Matrix
          • Ship To
          • Invoice Adjustment Types
          • Customer Payment Information
          • Pay To User Assignment
        • Truck Types
        • Salespeople
        • Inspectors
      • Account and Administration
        • User Administration
        • Portal Settings
        • User Defined Fields
        • Devices
        • API Information
        • Import Format
        • Accounting Periods
        • Email Bounce Report
        • Related Accounts
      • Roles And Responsibilities
    • Ticketing App
      • Setup
      • Application
        • Ticketing
        • Trucks
        • Customers
        • Orders
        • Reports
        • History
        • Portal
        • Settings
    • New Ticketing App
      • Setup
        • Logging In and Device Setup
      • Application
        • Server Settings
          • Manage Devices
        • Lanes & Ticketing
        • Dashboard
        • Trucks
        • In-Yard
        • Customers
        • Orders
        • Requests
        • Payments
        • History
    • Mobile App
      • Setup
        • Mobile Ticketing App
        • Mobile Dispatching App
        • Mobile Printer Setup
      • Ticketing Mode
      • Haul Mode
      • POD Mode
      • Printing
        • Star Micronics
    • Management App
      • Setup
      • Application
    • API Documentation
    • GraphQL Documentation
      • Reporting with GraphQL
    • Accounting Interfaces
      • Quickbooks Online
      • Quickbooks Desktop
      • Spectrum
      • Vista Viewpoint
      • Sage
      • Net Suite
    • Integrations
      • Avalara
      • HaulHub
      • Fast-Weigh Ticket Integrator
    • Hardware
      • Scale House Check List
      • IP Cameras
      • Moxa NPort 5110
      • Web Switch
      • TagMaster CT45
      • External IP Addresses
      • Tegaur Kiosk
      • I&E Kiosk (Legacy)
      • Bluetooth Printers
    • Loader App
      • Setup
  • FAQs and Best Practices
    • Frequently Asked Questions
      • Can I integrate Fast-Weigh with my Accounting Software?
      • What is Fast-Weigh’s NTEP CC #?
      • Can I import ticket data via CSV?
      • Does the web portal adjust based on Time Zones?
      • Why does changing the pricing template not update my orders?
      • Can I connect cameras to the ticketing app?
      • Can I connect my scale to the ticketing app?
      • What are the required computer specs to run Fast-Weigh
      • How do I get a custom report created?
      • Why does cash ticket pricing not behave like charge tickets?
      • Why does my E-Ticket look different than my archived ticket?
      • Can I export any of my data?
      • How do I fix an unsynced record?
      • How do I reset my password?
      • Where can I submit a feature request?
      • Does every customer need an order?
      • Do Ticket Numbers have to be unique?
      • Can Fast-Weigh do inbound ticketing?
      • Why are my requested custom ticket changes not showing on my tickets?
    • Best Practices
      • Security and Administration
      • Order Management
      • Product Pricing
      • Tax Code Defaults
      • Setting up a New Device
Powered by GitBook
LogoLogo
On this page
Export as PDF
  1. Tutorials

Logging in for the First Time

Welcome to Fast-Weigh!

Last updated 9 months ago

New User Log-ins must be created by your Web Portal Administrator. Due to security concerns, Fast-Weigh Support will not create or modify user Log-Ins.

After your user account has been created you will receive an email from noreply@fast-weigh.com with the subject "Fast-Weigh Password Setup" This email contains your User ID and a link that allows you to set your password:

Click the link in the email to be taken to the "Set Password" page:

Enter your desired password twice and Click "Set Password"

Default Password Requirements require a minimum of 6 Characters. However, your Web Portal Admin may have increased these requirements. Please reference the blue text underneath the "Set Password" button for any additional requirements.

Click on the link in the success message to be redirected to the Fast-Weigh Web Portal

Enter the User ID from the account creation email and the password you set and Click "Log in"

Check out the next Tutorial to learn about Navigating the Web Portal

Note your User ID and click the Link
Create your password
Click the Link to Log in for the first time