# Using the Ticketing App

{% tabs %}
{% tab title="Ticketing App ( Legacy )" %}
When the app is launched you will be greeted by the Ticketing Screen. This is effectively the "Home" Screen.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FOm4eFIujMPZHTznGce6F%2Fimage.png?alt=media&#x26;token=d15eb839-60a0-4c24-a21a-6cc0114a4995" alt=""><figcaption></figcaption></figure>

## Navigating the App

Clicking the 3 lines in the top left corner of the app will show the Icon Labels:

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FLknH5bJlVs5k6r0cyfLG%2Fimage.png?alt=media&#x26;token=6366b0eb-9c7c-42e5-b7d0-00c14393b567" alt=""><figcaption></figcaption></figure>

The same is true for the 3 Dots in the top right corner:

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FF4SXsv1cdyGf6ktpImBy%2Fimage.png?alt=media&#x26;token=e4f76a44-4e49-420f-92ff-8a9496bb5b8e" alt=""><figcaption></figcaption></figure>

Anytime you see a List Icon next to a Field it will open the associated list

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FXER1MQVZoPloDm7440gV%2Fimage.png?alt=media&#x26;token=db39eff0-f716-4cf7-be16-043f6609eb46" alt=""><figcaption></figcaption></figure>

For Example, Click the List Icon next to the Truck Field on the Ticketing Screen to view the Truck List:

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FyCMvfAqzmawOtifdWlsg%2Fimage.png?alt=media&#x26;token=b40e89a7-f325-493f-9b52-4c6cc1345ec0" alt=""><figcaption></figcaption></figure>

Use the search box at the top of the List to filter down results:

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FRXtoqthQbNckBAfL4IxL%2Fimage.png?alt=media&#x26;token=216c5f59-964a-45f9-878b-13e1a63bf134" alt=""><figcaption></figcaption></figure>

*The Truck List Search Box can match the following fields: Truck IDs, Hauler Names, License, AutoID, and Driver.*

## Creating Tickets

By default, there are only 5 required fields for creating a ticket: Truck, Customer, Order, Product, Weight.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FzA0c2Jzqi0KJhZzpArLU%2Fimage.png?alt=media&#x26;token=b3455b03-a31d-45dd-a92a-cc60a1c86f7e" alt=""><figcaption></figcaption></figure>

Select the appropriate records by either typing the ID into the field or clicking the List Icon to search the associated list.

*Optionally, a Ticket Note can be added by clicking the Ticket Note Button and typing into the text box:*

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FKyqYrF3yomg0q0RuB7Ma%2Fimage.png?alt=media&#x26;token=d26f6b91-a6b0-40b3-be9a-5c43b3debe19" alt=""><figcaption></figcaption></figure>

Once you have selected the correct records, capture the weight for the ticket. This can be done a number of ways:

1. If you do not have a scale connected to Fast-Weigh, type the weight into the Weight Field
2. If you have a scale connected, click the weight field and then hit "Enter" on your keyboard or Click the Weight displayed in the bottom left:

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2Ff1DQNf6i67Zrv9rLyLNI%2Fimage.png?alt=media&#x26;token=7bfb029c-4472-4848-81b2-03d2b92476cf" alt=""><figcaption></figcaption></figure>

The Ticketing App will show you a breakdown of Gross, Tare, and Net in Pounds and Tons (or Kilograms and Tonnes depending on settings) once you have captured a weight. Click Print if you want to create the ticket with this information.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FXLFhAFGVSkzVU3zaZSDH%2Fimage.png?alt=media&#x26;token=51e6f8e3-01c5-45cd-8498-beca4a67409f" alt=""><figcaption></figcaption></figure>

Congratulations! You just created a ticket in the Fast-Weigh Ticketing App. The ticket will automatically sync to the web portal.
{% endtab %}

{% tab title="Ticketing App ( New )" %}

## Video Guide

{% embed url="<https://www.youtube.com/watch?v=HvVbadfgYyE>" %}

## Landing Page

When the app is launched you will be greeted by the Dashboard. This is effectively the "Home" Screen.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FgZ4NVdW1QuoUaXzhGUyW%2Fimage.png?alt=media&#x26;token=b562f5f5-e1d0-466a-bfd5-a2cb039c4f5f" alt=""><figcaption></figcaption></figure>

## Navigating the App

All of the Ticketing's App navigation can be found in the left hand sidebar. To open or close the sidebar, you can select this arrow button in the top-left.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2F10h5ccfHiOpg4AcTzqRo%2Fimage.png?alt=media&#x26;token=d7ed11a2-a986-48c9-bae1-0130f878ca1a" alt=""><figcaption></figcaption></figure>

You can navigate to the different pages of the app by selecting it in the sidebar. Above those navigation options is the list of Lanes that have been created for the Sync Config. Selecting a lane will bring you to the lane's Ticketing Screen.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FaXg277A858Rh6jdbaznZ%2Fimage.png?alt=media&#x26;token=c1d17975-cd2d-46a2-af05-341e3a0c8358" alt=""><figcaption></figcaption></figure>

## Input Fields

### Selections

Most input fields in the Ticketing App are made up of these Select fields.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2F34DXXzh5FZQI5ksg9KkH%2Fimage.png?alt=media&#x26;token=5f2eab8a-2a5d-4238-b27b-8d54735699af" alt=""><figcaption></figcaption></figure>

Clicking them will bring up a window to search and filter for the data you are looking for. Then you can simply select the entry in the list to set the field to it.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2Fstq3d82U4l4qVTwi3Xjq%2Fimage.png?alt=media&#x26;token=984f41eb-987b-4ba7-aae1-adb2ed3629c1" alt=""><figcaption></figcaption></figure>

### Text Field

Text fields are usually found in User Defined Fields (UDFs) or in device configuration. These fields can be set by selecting the input box and typing the value. Some text fields use all characters, known as "alpha-numeric" and some others only use numbers, which are known as "numeric".

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FqwXhZ1k2WnOfbWufdpGk%2Fimage.png?alt=media&#x26;token=cc5a1b5e-abea-4a47-b356-c15d660a566d" alt=""><figcaption></figcaption></figure>

### Switch

Switches normally toggle optional features or settings, and can be set to on or off.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FPEepBvNtYZV4e8TgUQzS%2Fimage.png?alt=media&#x26;token=0b9f4453-d687-4f75-8296-0d37a6ca26fa" alt=""><figcaption></figcaption></figure>

### Dropdown

Dropdowns are like selections except they only contain a few key options and usually toggle different modes or outputs.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2F4USJTnETxknfHwygzrWf%2Fimage.png?alt=media&#x26;token=815c5cff-d511-4e5e-b855-a2dd441d60e6" alt=""><figcaption></figcaption></figure>

***

## Creating Tickets

When creating tickets in a lane, there are 6 required fields to set before you can create the ticket. **Truck**, **Customer**, **Order**, **Product**, and **UoM**, in this example that is in **Lbs**.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FoHhdRQINKJd4bLjYDObo%2Fimage.png?alt=media&#x26;token=f6b4ad43-955b-4854-a92a-63743d3c087f" alt=""><figcaption></figcaption></figure>

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FyxEuglvTx1syEucJHcY4%2Fimage.png?alt=media&#x26;token=2917d60d-a6d0-4073-95a2-ed08a604f272" alt=""><figcaption></figcaption></figure>

### Accepting Weight

Before creating a ticket you must accept the weight by clicking **\[ Accept ]**. This example lane is connecting to an IP scale, but if no scale is connected you will instead be prompted to input an amount manually.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FaTlgubpyeZQFR6XCRyCi%2Fimage.png?alt=media&#x26;token=6d3ce8c5-3a34-4734-a186-437796e47fe2" alt=""><figcaption></figcaption></figure>

### Sale Amount

After accepting a weight, and if all the other fields are properly selected, a preview of the ticket amount will appear in the **Sale Amount** window.

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FUIq5M1lnkDvzzjFWo8mn%2Fimage.png?alt=media&#x26;token=f35ac0fa-bf9a-4b2a-81f1-a769c3b58572" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If the ticket's **Pay Type** is **Charge Hide** this window will appear blank
{% endhint %}
{% endtab %}
{% endtabs %}

***

## References

{% content-ref url="../references/legacy-ticketing-app/application/ticketing" %}
[ticketing](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/ticketing)
{% endcontent-ref %}

{% content-ref url="../references/legacy-ticketing-app" %}
[legacy-ticketing-app](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app)
{% endcontent-ref %}

{% content-ref url="../references/ticketing-app" %}
[ticketing-app](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app)
{% endcontent-ref %}