# Import Format

<figure><img src="/files/0hqjwOcZkdyCKoG7g9Xz" alt=""><figcaption></figcaption></figure>

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## Page Overview

Columns

<figure><img src="/files/m6sk61Dkiu3jr9ymI7wf" alt="" width="563"><figcaption></figcaption></figure>

The table on the main screen shows the following:

* *Name:* The title of the import.
* *Type:* The file type of the import, either CSV or Fixed.
* *Time Zone:* The time zone the **tickets** were created.
* *Header:* If the imported file contains a Header.

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## Adding a New Format

<figure><img src="/files/dF4nuprEgsA8EsOhiL40" alt=""><figcaption></figcaption></figure>

Clicking on the +New Format button will provide a new window to manually assign the column values for the expected imported file. Matching with the main menu, the information requested in this field is:

* *Format Name:* The name of the file import.
* *Format Type:* The format file type, either CSV or Fixed.
* *Time Zone:* The time zone the tickets were created.
* *Header Row:* If the file being imported contains a header row.
* *Column:* The matching columns of the import to Fast-Weigh.

The *Column* entry will take the most work to import the file. The ticket file being imported must match the columns expected with the entry field. The information that is **required** is noted with a ZERO in the entry field. This information **must** be included from the following fields:

* *Ticket*
* *Date*
* *Order*
* *Product*
* *Truck*
* *Net*

<figure><img src="/files/bKMsRXpPdG7eaSsS3LCg" alt=""><figcaption><p>Click the image to expand.</p></figcaption></figure>

In the above example, we have information present in columns 1-12, then again in column 15. Although the information is available, only the following information is **required:**

* *Ticket -* Column 1
* *Date -* Column 2
* *Order -* Column 4
* *Product -* Column 5
* *Truck -* Column 6
* *Net -* Column 10

The created format will now allow you to [Import Tickets](/fast-weigh-knowledge-base/references/web-portal/tickets/ticket-bulk-edit.md) into Fast-Weigh from an external system.

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## Editing an Existing Format

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If you need to import tickets after a format is created, and the information is mostly the same, you can edit an existing format instead of creating a brand new one and adjust the expected column location.

<figure><img src="/files/9jmTudqtvmkcURJczOXH" alt="" width="134"><figcaption></figcaption></figure>


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