> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/how-do-i-fix-an-unsynced-record.md). # How do I fix an unsynced record? {% hint style="warning" %} Unsynced Records require assistance from our support team to resolve. Please contact us by calling ( *865-219-2980* ) or emailing *( * ) Our support hours are 8 am - 5 pm Eastern, Monday - Friday, if you need assistance outside of these hours you can leave a voicemail or email us and we will do our best to reach out as soon as possible. {% endhint %}