> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/orders.md).

# Orders

<figure><img src="/files/PSv6oCbWxLrJVWVQRkte" alt=""><figcaption></figcaption></figure>

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## Page Overview

The Orders tab offers a refined menu, providing easy visibility when toggling between active and inactive orders. The Orders tab is organized by the Order # by default, but can be searched by entering any associated order information, such as the description or customer name or by adjusting the columns. The columns available follow:

<table><thead><tr><th width="123">Field</th><th>Description</th></tr></thead><tbody><tr><td><strong>Order #</strong></td><td>The Order number generated by Fast-Weigh upon entry in the Web Portal</td></tr><tr><td><strong>Customer ID</strong></td><td>The Customer ID </td></tr><tr><td><strong>Customer</strong></td><td>The full Customer name</td></tr><tr><td><strong>Description</strong></td><td>The order description entered in the Web Portal</td></tr><tr><td><strong>Pay Type</strong></td><td>The type of charge accepted for this order, either Cash, Charge, Credit, or Check</td></tr><tr><td><strong>Direction</strong></td><td>The direction of the order, either Inbound or Outbound</td></tr><tr><td><strong>Default Job</strong></td><td>The associated job information</td></tr><tr><td><strong>PO Number</strong></td><td>The PO number, if entered on the Order in the Web Portal</td></tr></tbody></table>

Clicking on an order will redirect you to the Order edit screen in the Web portal.&#x20;

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## Adding Orders

If a new order is needed, clicking on the ![](/files/I47LDyc8jlGJ28ut1Mda) icon will redirect you to the Web Portal to create a new order. For a guide on creating a new order, refer to [this article](/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-new-orders.md) on that process.

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## View Products

<figure><img src="/files/oDdJl1aDhjopKydTA34X" alt=""><figcaption><p>Click the image to expand.</p></figcaption></figure>

To review the products available on an order, click the ![](/files/Z2LqbSlzDkD5axbm2UQ3) button. The lower half of the Orders screen will then display the product information for the associated order with the following columns:

<table><thead><tr><th width="117">Field</th><th>Description</th></tr></thead><tbody><tr><td><strong>Product</strong></td><td>The product chosen for the order, as listed in the <a href="/pages/IjQ3Q6DQpNmSnIqi2V8h">Product Setup</a></td></tr><tr><td><strong>Location</strong></td><td>The location associated with the product</td></tr><tr><td><em><strong>Yard</strong></em></td><td>The Yard the product is available to pick from</td></tr><tr><td><strong>Description</strong></td><td>The pricing description for this product</td></tr><tr><td><strong>Unit</strong></td><td>The unit of measurement set in the Product Setup</td></tr><tr><td><strong>Tax Code</strong></td><td>The Tax Code applied to this product</td></tr><tr><td><strong>Status</strong></td><td>If the product is available to select when ticketing</td></tr></tbody></table>