# Setup

#### *Fast-Weigh Mobile Management App* <a href="#fast-weigh_mobile_management_app" id="fast-weigh_mobile_management_app"></a>

With the Mobile Management app, you can have all your latest ticketing data at your fingertips at all times. Download the app to your smartphone or tablet to stay up to date on daily load and unit counts, truck activity, and more. Your customers and carriers can also use Fast-Weigh Mobile in the field to view their load information in real-time as scale tickets are generated.

***

### Downloading the App <a href="#downloading_the_app" id="downloading_the_app"></a>

Find the app on the [Google Play Store](https://play.google.com/store/apps/details?id=com.tacinsight.fastweighprod\&hl=en_US) or [iPhone App Store.](https://apps.apple.com/us/app/fast-weigh/id1239372672)

<figure><img src="https://s3.amazonaws.com/helpscout.net/docs/assets/5dadcbbb04286364bc90ab50/images/5ecd7b2c2c7d3a3dea3d0c53/file-r258wnpmcY.png" alt=""><figcaption></figcaption></figure>

Search for  "Fast Weigh Management"

Install the app.

### &#x20;Management App Setup <a href="#fast-weigh_mobile_management_app_setup" id="fast-weigh_mobile_management_app_setup"></a>

When you open the app for the first time, you will land on the Settings page.&#x20;

<figure><img src="https://s3.amazonaws.com/helpscout.net/docs/assets/5dadcbbb04286364bc90ab50/images/60d630fa61c60c534bd69907/file-IOfDhJ9xww.png" alt=""><figcaption></figcaption></figure>

Enter the same  User ID and Password you use for the [Fast-Weigh Web Portal](https://portal.fast-weigh.com/).

Set the number of days' worth of production data you would like the dashboard graphs to display.

Set your desired font size.\
\
Set your Ticket Image to be either the Eticket or the Archived Ticket PDF

If you are using Proof of Delivery, set if you want to use/require a picture and a signature on POD.

Tap the back arrow at the top left to go to the home screen.

*Note: If you receive a Return Code Error -214... "The remote server returned an error: (401) Unauthorized", please ensure that you have entered the correct UserID and Password.*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.tacinsight.com/fast-weigh-knowledge-base/references/management-app/setup.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.