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  • Fast-Weigh Knowledge Base
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    • How To Guides Overview
    • How to Create New Records
      • Creating New Web Portal Users
      • Creating Tax Codes
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      • Creating a New Customer
      • Creating a New Product
      • Creating a New Pricing Template
      • Creating a New Truck
      • Creating a New Hauler
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      • Creating a New Region
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    • How to Update Pricing
      • Changing Order Product Pricing
      • Bulk Updating Open Order Pricing
    • How to Import Tickets
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      • Edit via Ticket Query
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    • How to Track Inventory
  • References
    • New Pricing Tools
    • References Overview
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  • FAQs and Best Practices
    • Frequently Asked Questions
      • Can I integrate Fast-Weigh with my Accounting Software?
      • What is Fast-Weigh’s NTEP CC #?
      • Can I import ticket data via CSV?
      • Does the web portal adjust based on Time Zones?
      • Why does changing the pricing template not update my orders?
      • Can I connect cameras to the ticketing app?
      • Can I connect my scale to the ticketing app?
      • What are the required computer specs to run Fast-Weigh
      • How do I get a custom report created?
      • Why does cash ticket pricing not behave like charge tickets?
      • Why does my E-Ticket look different than my archived ticket?
      • Can I export any of my data?
      • How do I fix an unsynced record?
      • How do I reset my password?
      • Where can I submit a feature request?
      • Does every customer need an order?
      • Do Ticket Numbers have to be unique?
      • Can Fast-Weigh do inbound ticketing?
      • Why are my requested custom ticket changes not showing on my tickets?
    • Best Practices
      • Security and Administration
      • Order Management
      • Product Pricing
      • Tax Code Defaults
      • Setting up a New Device
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  • User Accounts
  • Web Portal Admin Accounts
  • Scale App (Legacy)
  • Scale App (New)
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  1. FAQs and Best Practices
  2. Best Practices

Security and Administration

Last updated 1 year ago

User Accounts

Web Portal Admin Accounts

It is best practice to assign at least two users to have Admin permissions. Having at least one alternate admin available for password changes or account locks and unlocks as well as pricing adjustments and updates, is beneficial should the primary admin account become compromised or if the user is unavailable.


Scale App (Legacy)

In the Fast-Weigh Desktop Ticketing application, locking the settings can prevent unwanted and/or accidental changes from users and drivers at your locations. This can be done through the Settings menu, just below the ID and PIN fields. Once enabled, users will be prompted to enter the location PIN to access the Settings menu.


Scale App (New)

In the new scale app, the server settings menu is determined by the user roles and permissions in the Web Portal. Appropriately setting user roles will avoid accidental changes to the server settings within the new app.