# Status Update
Here you are able to mass select orders to quickly change many order's status to inactive or closed. Typically used for old orders, and you are able to filter down by setting a **Last Haul Date**, **Region**, and **Customer**.
Status Update filter parameters
* **Last Haul**: Will query orders that have not been ticketed for within the given time
* **Region**: Narrows down search to only include set region
* **Customer**: Narrows down search to only include set customer
* **Include Open Orders**: Check this to include orders that are set as open to price updates
* **Set Selected To**: Update the order to be inactive or closed
Status Update table
Once you have set parameters and clicked **Refresh**, the table will populate with orders you can change the status for. If you click the arrow on the left of the table it will expand the order to show details regarding the ***product(s)*** on the order.
Once you have selected all of the orders you wish to change the status of you can click the **Save** button in the top right.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/orders/status-update.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.