> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/printing/star-micronics.md).

# Star Micronics

## SM-T300i

### Manual

<https://www.starmicronics.com/support/Mannualfolder/sm-t300i_hm_en.pdf>

### Android Setup

1. Power on the printer by holding down the power button until it beeps and turns on.
   * The screen should say “Bluetooth-Auto”.
2. On an Android phone or tablet, go into Settings > Bluetooth.
3. Connect to the printer. It should be named something like “Star Micronics”.
4. Go into the Fast-Weigh Mobile App.
5. Go to Settings.
6. Enable "Print Ticket".
7. Enable "Advanced Printing".
8. Set "Printer Type" to "Star Micronics".
9. Click on the blue button under "Printer Type".
10. You should see the paired Star Micronics printer in the list.&#x20;
11. Click the printer, and hit the save button on the top right.
12. Now, the blue button in the settings screen should display the printer name.
13. Create a ticket.
    * The printer LCD should show arrows indicating it is communicating with the device and receiving the print (9)

<figure><img src="/files/wYuksmZBT6VZn4gWSAbf" alt=""><figcaption></figcaption></figure>

### Troubleshooting

#### If the printer shows it is in Bluetooth mode, but it is not printing (Android)

1. Press and hold the power and the feed buttons together until the printer prints out the current settings.
   \*

   ```
   <figure><img src="/files/Bw8H6RWfOu3cfaVcPhZO" alt=""><figcaption></figcaption></figure>
   ```
2. If the Port is not Bluetooth(Mac), press and hold the power and feed buttons again until the LCD screen shows “Setup Mode”.
   \*

   ```
   <figure><img src="/files/yQIH57pYRzOowEEAg62t" alt=""><figcaption></figcaption></figure>
   ```
3. Click the power button to cycle through the port settings until it shows Bluetooth(Mac).
4. Press and hold the power and the feed buttons again until the new settings are printed (about 5 seconds).
   * You may have to release buttons for settings to print.
5. Try printing a ticket.

<figure><img src="/files/W6CuWUJBXNbSaKDI5RK8" alt=""><figcaption></figcaption></figure>

#### If this does not work, try updating the emulation mode

1. Make sure the printer is on and open the paper cover. Do not close the cover!
   \*

   ```
   <figure><img src="/files/Dm7pz9dDxoQqPm3Bv0Gm" alt=""><figcaption></figcaption></figure>
   ```
2. Press and hold the power and feed button and continue holding until the ERROR light flashes 5 times.
   \*

   ```
   <figure><img src="/files/5hiSyQ5Zm8hVLAkvnWuY" alt=""><figcaption></figcaption></figure>
   ```
3. Release the buttons and close the cover.
4. The new EMU mode should print out. It should be set to StartPRNT and NOT ESC/POS.
   * If Memory SM prints, you held the buttons too long and need to retry. This resets the printer to factory settings, so be careful!
5. Restart the printer by holding the power button to turn it off, then hold the power button to turn it on.
6. Try printing a ticket.