> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-connect-my-scale-to-the-ticketing-app.md).

# Can I connect my scale to the ticketing app?

**Yes**, you can connect a scale either over **IP Address** or **Serial-to-USB** connection, to the **Ticketing App**.

{% hint style="info" %}
*When setting up new scale, please contact the Fast-Weigh Support team by phone at 865-219-2980 or* [*support@tacinsight.com*](mailto:) *for assistance.*
{% endhint %}


---

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