# Creating New Web Portal Users

{% hint style="warning" %}
**Admin Role** is required for this task
{% endhint %}

## How to Create Users

{% stepper %}
{% step %}

### Navigate to \[ Settings > User Accounts ]

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FYRnYhTr5Y3upfEP6dGF0%2Fimage.png?alt=media&#x26;token=a53a9a58-b607-4c59-8797-eb6f67601964" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click \[ + New User ]

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FVwFgqADwl6xkQrGlgtsc%2Fimage.png?alt=media&#x26;token=49d872cc-f610-4687-b6a6-77f328bf5664" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### User ID and Email

Create a **User ID** and add the user's email&#x20;

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FwDcqzuo8X9Zzcw4Bv7Kz%2Fimage_2025-07-16_163037140.png?alt=media&#x26;token=d39493b3-b8aa-438c-8bac-b79d8f72dba5" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
We generally recommend using your email as your **User ID**
{% endhint %}
{% endstep %}

{% step %}

### Password

Enter a **Password** or leave the **Password** field blank to automatically send the new user a "set password" email
{% endstep %}

{% step %}

### Role

Choose a **Role** for the user

{% hint style="info" %}
For a full list of user roles and how they work, see [**Roles and Responsibilities**](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/roles-and-responsibilities)
{% endhint %}
{% endstep %}

{% step %}

### Update & Finish

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FyCwUa0fhrP1EU52o5Bnl%2Fimage.png?alt=media&#x26;token=2018ddeb-0613-447a-8e1c-9f8f2dd32eb1" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

***

## Related Guides

{% content-ref url="../../faqs-and-best-practices/frequently-asked-questions/how-do-i-reset-my-password" %}
[how-do-i-reset-my-password](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/how-do-i-reset-my-password)
{% endcontent-ref %}

## References

{% content-ref url="../../references/web-portal/roles-and-responsibilities" %}
[roles-and-responsibilities](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/roles-and-responsibilities)
{% endcontent-ref %}

{% content-ref url="../../references/web-portal/account-and-administration/user-accounts" %}
[user-accounts](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/user-accounts)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-new-web-portal-users.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
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