User Defined Fields
Ticket User-Defined Fields
These UDFs will display on the Web Portal Ticket Entry, and can be turned on for your individual Ticket Devices in the Devices menu.
Label: Field to be used during ticketing.
Used: Enables this UDF to be used when ticketing.
Type: Adjusts the entry to be Alpha (letters or numbers) or Numbers (numbers only).
Required: Enforces use of this UDF.
Validated: Works with the Values option to create a drop-down menu.
Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.
Ex: (Value1,Value2,Value3) - Correct
Ex: (Value1, Value2, Value3) - Incorrect
Save your entry when completed.
Order User-Define Fields
These UDFs will show on the Order creation screen to allow for any extra information that needs to be attached to an Order.
Label: Field to be used during Order setup.
Used: Enables this EDF to be used.
Type: Adjusts the entry to be Alpha (letters or numbers) or Numeric (numbers only).
Required: Enforces use of this UDF.
Validated: Works with the Values option to create a drop-down menu.
Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.
Ex: (Value1,Value2,Value3) - Correct
Ex: (Value1, Value2, Value3) - Incorrect
Save your entry when completed.
Truck User-Defined Fields
These UDFs will show on the Truck setup screen to allow for any extra information that needs to be attached to a Truck.
These UDFs will show on the Customer setup screen to allow for any extra information that needs to be added to a Customer.
Label: Field to be used during Customer setup.
Used: Enables this EDF to be used.
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