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User Defined Fields

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Ticket User-Defined Fields

These UDFs will display on the Web Portal Ticket Entry, and can be turned on for your individual Ticket Devices in the Devices menu.

  • Label: Field to be used during ticketing.

  • Used: Enables this UDF to be used when ticketing.

  • Type: Adjusts the entry to be Alpha (letters or numbers) or Numbers (numbers only).

  • Required: Enforces use of this UDF.

  • Validated: Works with the Values option to create a drop-down menu.

  • Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.

    • Ex: (Value1,Value2,Value3) - Correct

    • Ex: (Value1, Value2, Value3) - Incorrect

  • Save your entry when completed.

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Browser-based Ticketing App UDFs

When using Ticket UDFs in the Browser-based app, these are enabled per Location by navigating to Resources > Locations, then clicking on the [UDF] button for each Location.

In the new window that opens, you can select these UDFs to be Used, then Required or Validated. The UDF values created previously are populated in this menu, but additional Values can be input if needed.

Once these selections are enabled and saved, the ticketing app associated with these locations will need to be synced to bring in these changes. After the app is synced, these Ticket UDFs will be displayed above the Sale Amount at the bottom of the ticketing page. Fields that are checked as Required will be marked with a red asterisk and will prevent ticket creation until a value is entered or selected.

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Order User-Define Fields

These UDFs will show on the Order creation screen to allow for any extra information that needs to be attached to an Order.

  • Label: Field to be used during Order setup.

  • Used: Enables this UDF to be used.

  • Type: Adjusts the entry to be Alpha (letters or numbers) or Numeric (numbers only).

  • Required: Enforces use of this UDF.

  • Validated: Works with the Values option to create a drop-down menu.

  • Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.

    • Ex: (Value1,Value2,Value3) - Correct

    • Ex: (Value1, Value2, Value3) - Incorrect

  • Save your entry when completed.

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Truck User-Defined Fields

These UDFs will show on the Truck setup screen to allow for any extra information that needs to be attached to a Truck.

  • Label: Field to be used during Truck setup.

  • Used: Enables this UDF to be used.

  • Type: Adjusts the entry to be Alpha (letters or numbers) or Numeric (numbers only).

  • Required: Enforces use of this UDF.

  • Validated: Works with the Values option to create a drop-down menu.

  • Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.

    • Ex: (Value1,Value2,Value3) - Correct

    • Ex: (Value1, Value2, Value3) - Incorrect

  • Save your entry when completed.

These UDFs will show on the Customer setup screen to allow for any extra information that needs to be added to a Customer.

  • Label: Field to be used during Customer setup.

  • Used: Enables this UDF to be used.

  • Type: Adjusts the entry to be Alpha (letters or numbers) or Numeric (numbers only).

  • Required: Enforces use of this UDF.

  • Validated: Works with the Values option to create a drop-down menu.

  • Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.

    • Ex: (Value1,Value2,Value3) - Correct

    • Ex: (Value1, Value2, Value3) - Incorrect

  • Save your entry when completed.

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