User Defined Fields

Ticket User-Defined Fields

These UDFs will display on the Web Portal Ticket Entry, and can be turned on for your individual Ticket Devices in the Devices menu.

Label: Field to be used during ticketing.
Used: Enables this UDF to be used when ticketing.
Type: Adjusts the entry to be Alpha (letters or numbers) or Numbers (numbers only).
Required: Enforces use of this UDF.
Validated: Works with the Values option to create a drop-down menu.
Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.
- Ex: (Value1,Value2,Value3) - Correct
- Ex: (Value1, Value2, Value3) - Incorrect
Save your entry when completed.

These UDFs will show on the Order creation screen to allow for any extra information that needs to be attached to an Order.

Label: Field to be used during Order setup.
Used: Enables this EDF to be used.
Type: Adjusts the entry to be Alpha (letters or numbers) or Numeric (numbers only).
Required: Enforces use of this UDF.
Validated: Works with the Values option to create a drop-down menu.
Values: Enter preset options to be selected from a drop-down menu. These Values are separated by a comma, with no spaces.
- Ex: (Value1,Value2,Value3) - Correct
- Ex: (Value1, Value2, Value3) - Incorrect
Save your entry when completed.

These UDFs will show on the Truck setup screen to allow for any extra information that needs to be attached to a Truck.

These UDFs will show on the Customer setup screen to allow for any extra information that needs to be added to a Customer.

Last updated 5 months ago