> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/tickets/delivery-query.md).

# Delivery Query

{% hint style="warning" %}
Delivery Query is part of our Proof of Delivery module. If you would like to add Proof of Delivery to your subscription contact us at *865-219-2980* or <support@tacinsight.com>[ ](mailto:support@tacinsight.com)
{% endhint %}

### Delivery Query and Map Results

Here you are able to view tickets that have been delivered or are currently still in transit.&#x20;

<figure><img src="/files/bf38Obee0KaEHDpBJAnR" alt=""><figcaption><p>Delivery table in Delivery Query</p></figcaption></figure>

You are able to filter by Region, Location, Date, Status, and Order # to narrow your search down.&#x20;

To view tickets that are only a part of a POD order leave the **POD Orders Only** box checked. If you uncheck this box you will see tickets that are not a part of a POD order.

<figure><img src="/files/xAhO4Whr3MzbTrLck4s6" alt=""><figcaption><p>Status selection in Delivery Query</p></figcaption></figure>

Each status is the following:

* **Not Received** - The ticket is still in transit to the delivery location
* **Accepted** - The ticket has reached the delivery location and has been accepted by the recipient
* **Rejected** - The ticket has reached the delivery location and has been rejected by the recipient.
* **All** - This will show all ticket statuses

If you click the <img src="/files/ZvT11D7776cIDbWPFuWD" alt="" data-size="line"> button you will be able to view a map of where the ticket was received.

<figure><img src="/files/nUOSt9z39JK6Jm7dH9un" alt=""><figcaption><p>Map results in the Delivery Query</p></figcaption></figure>

If you hover over the **Ticket #** in the **Map Results** you will be able to see some details on the delivery:

<figure><img src="/files/cnPpk9uhBIg7nwgU573r" alt=""><figcaption><p>Delivery details in Map Results viewer</p></figcaption></figure>

You will see the ticket number, who it was received by, and the date and time.

### Map and Archived Ticket

<figure><img src="/files/uHSHdDpDmetnjwPl70YX" alt=""><figcaption><p>Map and Archived ticket buttons</p></figcaption></figure>

Another way to view where a ticket was received is by clicking the <img src="/files/eUDsvVPhbsfnl7X4bYDH" alt="" data-size="line"> button in the Delivery Query Table. This will pull up the same Map Viewer from earlier but show only the specific ticket you are looking at.

You may also view an archived ticket by clicking the <img src="/files/Dv5XoD8dz0oQZzQFC3eg" alt="" data-size="line"> button. This will download a PDF of the material ticket.

### Image and Signature

<figure><img src="/files/M8ztKoMi9gV9n6NaFzJ2" alt=""><figcaption><p>Image and Signature buttons</p></figcaption></figure>