Delivery Query

Detailed information on the Delivery Query tab of the Tickets module.

Delivery Query is part of our Proof of Delivery module. If you would like to add Proof of Delivery to your subscription contact us at 865-219-2980 or [e-mail]

Delivery Query and Map Results

Here you are able to view tickets that have been delivered or are currently still in transit.

Delivery table in Delivery Query

You are able to filter by Region, Location, Date, Status, and Order # to narrow your search down.

To view tickets that are only a part of a POD order leave the POD Orders Only box checked. If you uncheck this box you will see tickets that are not a part of a POD order.

Status selection in Delivery Query

Each status is the following:

• Not Received - The ticket is still in transit to the delivery location

• Accepted - The ticket has reached the delivery location and has been accepted by the recipient

• Rejected - The ticket has reached the delivery location and has been rejected by the recipient.

• All - This will show all ticket statuses

If you click the button you will be able to view a map of where the ticket was received.

Map results in the Delivery Query

If you hover over the Ticket # in the Map Results you will be able to see some details on the delivery:

Delivery details in Map Results viewer

You will see the ticket number, who it was received by, and the date and time.

Map and Archived Ticket

Map and Archived ticket buttons

Another way to view where a ticket was received is by clicking the button in the Delivery Query Table. This will pull up the same Map Viewer from earlier but show only the specific ticket you are looking at.

You may also view an archived ticket by clicking the button. This will download a PDF of the material ticket.

Image and Signature

Image and Signature buttons