Ticket Bulk Edit

Detailed information on the Ticket Bulk Edit tab of the Tickets module.

The Ticket Bulk Edit tab allows you to query and edit multiple tickets in one go. Find the tickets you would like to edit by using filters just like in the Ticket Query.

Ticket Bulk Edit Query and Table

Once you have queried for the tickets you are looking for, you can use the or buttons to either select every ticket present in the table or clear all selections to easily pick the specific tickets you would like to edit.

Any ticket that is checked will take the edit, so ensure you have selected the appropriate tickets you would like to edit before making changes.

Editing tickets in Ticket Bulk Edit

Editable fields in Ticket Bulk Edit

You can make any changes to Region, Order, Description, Product, Tax Code, and Ticket Date that is necessary.

You can change PO Number, Job, Phase, and Cost Type though these fields are not required.

Once you have made any necessary changes click the button, and the tickets will now show the updated information.