Ticket Bulk Edit
Detailed information on the Ticket Bulk Edit tab of the Tickets module.
The Ticket Bulk Edit tab allows you to query and edit multiple tickets in one go.
It's easiest to think about the Ticket Bulk Edit menu in 1/3rds:
Ticket Parameters (Top Third): Just like the Ticket Query, this is the information you would like to result in the middle table. You can input as much information as needed to have the results display the tickets you would like to edit.
Query Results Table (Middle Third): These are the results of your Query.
New Parameters (Lower Third): These are the new values you wish to apply to the selected tickets from the Query Results Table.
Please be aware of tooltip icon next to the Region selection in the New Parameters. "The fields in this column are no longer required when bulk updating tickets. Note that changing these fields and/or the Tax Code will reprice all selected tickets." If you do not wish to reprice the tickets, you may need to make individual adjustments or address any pricing changes as a result of the Bulk Edit by using the Reprice tools on the Ticket Query and New Billing menus.
Once you have queried for the tickets you are looking for, you can use the 
or 
buttons to either select every ticket present in the table or clear all selections to easily pick the specific tickets you would like to edit.
Editing tickets in Ticket Bulk Edit
You can make any changes to Region, Order, Description, Product, Tax Code, and Ticket Date that is necessary.
You can change PO Number, Job, Phase, and Cost Type though these fields are not required.
Once you have made any necessary changes click the 
button, and the tickets will now show the updated information.
How To Guide
Edit via Ticket Bulk EditLast updated