# History

<figure><img src="/files/3k8LX7Flb4M8Xkvl4yn9" alt=""><figcaption><p>Click the image to expand.</p></figcaption></figure>

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## Page Overview

The information present on the Ticket History screen is made available through ticketing with the columns below. Any related information can be entered into the search bar, and the date range selected to refine and narrow the expected results.

<table><thead><tr><th width="154">Field</th><th>Description</th></tr></thead><tbody><tr><td><strong>Ticket #</strong></td><td>The ticket number generated by Fast-Weigh.</td></tr><tr><td><strong>Date/Time</strong></td><td>The date and time the ticket was created.</td></tr><tr><td><strong>Net</strong></td><td>The Net weight of the ticket.</td></tr><tr><td><strong>Truck</strong></td><td>The Truck ID that was used.</td></tr><tr><td><strong>Hauler</strong></td><td>The Hauler associated with the truck.</td></tr><tr><td><strong>Customer</strong></td><td>The Customer associated with the Order.</td></tr><tr><td><strong>Order #</strong></td><td>The associated Order # from the Order creation.</td></tr><tr><td><strong>Product</strong></td><td>The product selected for the ticket or from the associated order.</td></tr><tr><td><strong>Lane</strong></td><td>The lane that this order and product was ticketed.</td></tr><tr><td><strong>Notes</strong></td><td>Manual notes entered for this ticket.</td></tr><tr><td><strong>Image</strong></td><td>An image, if available, of the truck on the scale, view of the product, etc.</td></tr><tr><td><strong>Signature</strong></td><td>The signature of the scale house operator.</td></tr></tbody></table>

The remaining columns allow for reprinting, saving, and voiding previous tickets from the history, which are covered below.

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## Ticket Info

The information presented in the history can be expanded by selected a ticket from the menu. The additional information will display in a new popup window.

<figure><img src="/files/qggIfQpPfWCAeR54Ox5e" alt="" width="563"><figcaption></figcaption></figure>

This can be helpful when reviewing tickets for potential errors, corrections, or duplications.

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## Saving and Printing

<figure><img src="/files/Mh8aA6RV8IcawcEVmKkj" alt=""><figcaption></figcaption></figure>

Save and printing tickets have been contained to a single column titled "PDF," and allows for quick saving and reprinting of tickets in the history.\
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Clicking the ![](/files/8nq5fZwzM4zVBgFA6djo) icon will save the ticket to your browsers download folder. In some browsers, this may automatically open a new tab with the PDF of the ticket visible.\
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Clicking the ![](/files/LjUAV7y1Is9jT2Va5KUi) icon will provide a print preview, and allow you to select a printer destination. This printer should be available in the Server Settings when adding devices to a lane.<br>

<figure><img src="/files/TNldwFHFDrDYHAvvviVW" alt="" width="375"><figcaption><p>Click the image to expand.</p></figcaption></figure>

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## Voiding Tickets

To void a ticket directly from the application, simply click the ![](/files/3FXp0uXCPKpZ6JxsbG9C) in the Void column. You will be prompted to enter a reason, and have the option to Void the ticket entirely, or Void and Correct.

<figure><img src="/files/mKlinQoaWvOZnwMY3bC0" alt="" width="530"><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

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```
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```

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