> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-import-ticket-data-via-csv.md).

# Can I import ticket data via CSV?

**Yes** you can import ticket data using a .CSV file, however you will need to setup a ticket **Import Format** in **Admin Settings** first before you can import your ticket data.

For a full walkthrough on how to setup the **Import Format** and import your ticket data, follow the walkthrough below.

***

{% content-ref url="/pages/LNV6mmleRpOvr971QKIk" %}
[How to Import Tickets](/fast-weigh-knowledge-base/how-to-guides/how-to-import-records/how-to-import-tickets.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-import-ticket-data-via-csv.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
