# Can I import ticket data via CSV?

**Yes** you can import ticket data using a .CSV file, however you will need to setup a ticket **Import Format** in **Admin Settings** first before you can import your ticket data.

For a full walkthrough on how to setup the **Import Format** and import your ticket data, follow the walkthrough below.

***

{% content-ref url="/pages/LNV6mmleRpOvr971QKIk" %}
[How to Import Tickets](/fast-weigh-knowledge-base/how-to-guides/how-to-import-records/how-to-import-tickets.md)
{% endcontent-ref %}


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