> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-import-records/how-to-import-customers.md).

# How to Import Customers

{% stepper %}
{% step %}

### Navigate to \[ Resources > Customers ]

<figure><img src="/files/XEfYfo7bKDBFu500YlP0" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click \[ + External Customers ]

<figure><img src="/files/icnzdawAtA886v7G8zcr" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Create and Upload Customer Import File

{% hint style="info" %}
Here is a [Sample Customer Import File](https://uploads-ssl.webflow.com/5c1000dd4a45852cc0a84c82/5ede758158c141792e3b2514_CustomerImportTemplate060220.xlsx). You can use this as a reference when creating your own import file with your customer information.&#x20;
{% endhint %}

Once created, upload it by clicking the **\[ Choose File ]** and **\[ Upload ]** buttons

<figure><img src="/files/1fFBH3VABU37G3Wi1dGf" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Make Final Configurations in the Footer Panel

<figure><img src="/files/PJb9h3xJlMvUoHkGZ7IA" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Save & Finish

Click  ![](/files/9b6QOHkzUrllVUUJjxpZ) to add the customers to the portal
{% endstep %}
{% endstepper %}

***

## References

{% content-ref url="/pages/knRumj0gwP4mXKNtYCVh" %}
[Customer](/fast-weigh-knowledge-base/references/web-portal/resources/customer.md)
{% endcontent-ref %}


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