Charge & Cash Pay Types

Charge Types are considered Charge Show and Charge Hide. Cash Types are considered Cash, Check, and Card. Follow the steps outlined below to make an edit to these invoices.

  1. Navigate to Billing/AR > Billing or Billing if you do not use our AR module:

  1. Navigate to Billing History:

  1. Search for the invoice using the Invoice # search box:

  1. Expand the batch by clicking the arrow to the left of the Region:

  1. Click the [Actions] button on the invoice row to bring up the following:

  1. Click [X Clear] to bring up the following:

  1. Check the box and click OK and you're done!

Cash Type Additional Steps

If the price of the tickets from a cash type invoice will need to change after you make an edit you must:

  1. Find Price column with [$] symbol. This can be found in the Ticket Query or New Billing screens.

Ticket Query Table
New Billing Table
  1. Click the [$] icon to open the Pricing Edit window.

  1. Uncheck the Lock Rate checkbox and save.

  1. In the New Billing screen, ensure all edited tickets are checked.

  1. Click [$Reprice Selected Tickets]

  1. Click the Ok, and you are done! Now your tickets will have the correct pricing, and you may re-batch.

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