Moxa NPort 5110 Network Scale Connection

Setup and Troubleshooting Guide for the Moxa NPort 5110 Serial to IP Converter

Moxa NPort 5110 Provisioning

Item
Included in Box?
Notes

Moxa NPort 5110

Yes

Not Compatible with Wifi

Power Supply

Yes

Plugs into Standard Wall Outlet

Ethernet Cable

No

Serial Cable

No

Type Depends on Scale Indicator

Windows 10/11 PC

No

Ethernet Port on PC

No

Only Needed for Initial Setup

If Fast-Weigh Support is remotely assisting in this process, you will need an active internet connection and an unused ethernet port on your PC. If your PC only has one ethernet port, you can connect to Wi-Fi or use a USB to Ethernet Adapter. After configuration is complete you can continue using the ethernet port.

Provisioning Steps:

Powering on the Device

  1. Connect Power Supply to Wall Socket and Moxa NPort.

  2. Connect the Ethernet Cable to Moxa NPort and available ethernet connection.

  3. If Fast-Weigh Support is remotely assisting in this process, you will need an active internet connection and an unused ethernet port on your PC.

  4. The Moxa NPort should be showing:

    • Ready LED Indicator: Solid Green

    • Link LED Indicator: Solid Green

    • Tx/Rx LED Indicator: OFF

Configuring the PC

  1. Go to the "Control Panel"

  2. Click "View Network Status and Tasks" under Network and Internet.

  3. Click Ethernet Connection:

  4. Click Properties:

  5. Highlight "Internet Protocol Versions 4 (TCP/IPv4)" and Click Properties:

  6. Click "Use the Following IP Address:" and enter the following:

  7. IP Adress: "192.168.127.10"

  8. Subnet Mask: "255.255.255.0"

  9. Default Gateway: "192.168.127.1"

  10. Select OK on the Internet Protocol Version 4 Properties window to close it and save the settings.

  11. Select OK on the Ethernet Properties window to do the same once more.

Configuring the Moxa

  1. Open a web browser and enter: "192.168.127.254" in the address bar.

  2. Enter "moxa" when prompted for the password.

  3. Go To Operating Settings -> Port 1

    1. Set Operation Mode to: "TCP Server Mode"

    2. Set Max Connections to:"4"

    3. Click "Submit" at the bottom of the page.

    4. Click "Save and Restart" when prompted.

    5. Refresh the page and enter "moxa" when prompted for the password.

  4. Go To Serial Settings -> Port 1

    1. Set the Baud rate to "9600".

    2. Click "Submit" at the bottom of the page.

    3. Click "Save and Restart" when prompted.

    4. Refresh the page and enter "moxa" when prompted for the password.

  5. Go To Network Settings

    1. Change the IP Address to an available IP on your primary network

    2. Click "Submit" at the bottom of the page.

    3. Click "Save and Restart" when prompted.

Resetting the PC

  1. Go to the "Control Panel"

  2. Click "View Network Status and Tasks" under Network and Internet.

  3. Click Ethernet Connection:

  4. Click Properties:

  5. Highlight "Internet Protocol Versions 4 (TCP/IPv4)" and Click Properties:

  6. Select "Obtain an IP address Automatically" and "Obtain DNS Server address Automatically"

  7. Select OK on the Internet Protocol Version 4 Properties window to close it and save the settings.

  8. Select OK on the Ethernet Properties window to do the same once more.

  9. Connect Moxa N-Port to your network via Ethernet.

  10. Connect your serial connection to the Moxa.

Connecting to the Ticketing App

  1. In Fast-Weigh Ticketing, go to Server Settings.

    1. (You must have appropriate User Permissions to access these settings).

  2. Under the Manage Devices area, select Add Device.

  3. For the Device Type, select IP Scale.

    IP Scale Setting in Fast-Weigh Ticketing.
  4. Name the device as you wish.

  5. Enter the IP/Network Address and Port number set to the Moxa device.

    1. If your Moxa device has an IP address of "192.168.0.11", then you would enter the following in Fast-Weigh:

      1. http://192.168.0.11:4001/

  6. The following settings usually do not need adjusted except in special cases:

    1. Format Type: Typically left as CR or Linefeed.

    2. Use Buffer: Typically left disabled.

  7. Set the appropriate Weight Type:

    1. Gross, Net, or Hopper.

  8. Set the Indicator Units according to how your scale indicator displays:

    1. Pounds, Kilograms, Tons, or Tonnes

  9. To finish up, select Add IP Scale.

    1. The last three options are not always necessary to adjust and we will cover those shortly.

  10. Lastly, under Manage Lanes, use the drop-down menu to assign the new scale to the appropriate Lane.

Scale 1 added to Lane 1.

With the scale connected, it should be displaying weights in the application in both the ticketing area and the Server Settings devices.

Example of Connected Scales in Server Settings.

The Status should show Green to indicate a connection is available. The Test buttons are for the following purposes:

  • Pause button: Close the device connection in Fast-Weigh.

  • Play button: Open the device connection in Fast-Weigh.

  • Hourglass button: Test the device connection and data communication.

Scale Accuracy Adjustment

If the scale weight is coming through incorrectly in Fast-Weigh, then we may need to adjust the "Characters to Read" and/or "Gross In Position" settings for the device.

  1. To do so, select the device from the list in Server Settings.

  2. You should now see a Blue Magnifying Glass in the device settings.

  3. Click the Blue Magnifying Glass to have Fast-Weigh try to auto-detect the best settings for the scale.

    1. You should see a notification pop-up that says: "Checking for Repeating Pattern".

  4. Once complete, you'll have a pop-up displaying the results of the check.

    1. The final two lines are very important, as they will reflect the two numbers that should go in these two fields.

  5. Selecting "Set Characters To Read" will automatically apply this information to the device settings in Fast-Weigh.

    Repeating Pattern Check Results
  6. This should correct most inaccuracies you will see in the scale weight displaying in Fast-Weigh.

Scale Stability Adjustment

If you notice that the scale weight is "jumping" or not showing a stable weight, then it may be worth using the Scale Stability settings in Fast-Weigh for the device.

  1. To do so, select the device from the list in Server Settings.

  2. Enable the "Use Scale Stability" setting.

    Scale Stability device settings.
  3. These two settings can be adjusted to accommodate the scale weight not staying steady at all times.

    1. Stability Count: The number of seconds a weight from the scale must be within the weight tolerance to be considered stable. (Minimum 4 seconds, Maximum 15 seconds)

    2. Weight Tolerance: The amount of weight that can change before the weight is considered unstable. Set as a percentage of the weight in decimal form. (Minimum 0.00, Maximum 0.05)

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