# Requests

## Using the Request Page

The ***Requests*** menu allows you to review your existing request progress or input a new request to your merchant. By default, this menu will display only your Active requests, but can be adjusted by selecting from the *Status* menu to view more. As with all areas of Fast-Weigh, you will need to input a range of dates to include any information that you may need to review or reference.\
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Included are a few quick one-click selections to review the most recent Requests. Clicking the **\[Today]**, **\[Tomorrow]**, or **\[7-Day]** options will automatically refresh the page to display these specific filtered Requests. You can also use the date selection and manually refresh the page with the **\[Refresh]** button to view older requests.\
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In the example image below, we have two requests: One active request shown as *Open*, and one that has not yet been approved by the merchant, shown as *Pending*.

<figure><img src="/files/aKpxY9v3uxVbpktu9stz" alt=""><figcaption></figcaption></figure>

***

## Creating a New Request

<figure><img src="/files/5jalMwjXt5Lz4jxLRkyh" alt=""><figcaption></figcaption></figure>

To begin creating a new request, you will need to click the **\[+New Request]** button in the upper right of the table.

<figure><img src="/files/nCH548BBswCp2xj3UpDF" alt=""><figcaption></figcaption></figure>

When inputting your requests, you will only be able to select from orders and products available for your company. \
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See below for an example of a new request and a brief for these fields:

<figure><img src="/files/Kn3fzbVWt5xcsBLpEDo5" alt=""><figcaption></figcaption></figure>

* *Description:* A brief description of your Request.
* *Region*: Where your Order and Products will be available.
* *Order:* The Order from your merchant that provide your products
* *Product:* The single product selected from the available Order.
  * Multiple products cannot be selected on a Request. If multiple products are needed, you will need to create an additional request for these products.
* *Delivery Info*: This section is automatically populated by the selected Order.
  * Your merchant may have preset information in this field, but you may updated it as needed to include new or specific delivery information for each request.
* *Lat / Long:* The Latitude and Longitude for the delivery. This is not required, but it can help to track your requests and help when reviewing the *Delivery Query.*
* *Reference:* This number may be an internal number used to reference the Request, and is not required.
* *Duration, Request Date, To Date, and Time:* These selections determine the time and date that your request is available.
  * *Duration:* All Day - Only applies for the selected *Request Date*.
  * *Duration*: Multi-Day - Applies to the selected *Request Date* through the *To Date*
  * *Time:* The time that your request will be active.
* *Quantity:* The volume of product available for the request. This can be set to either *Units* or *Loads*.
  * You will need to confirm the Unit of Measure with your merchant if you are unsure how this value needs to be input.

<figure><img src="/files/sXV1DPgwsu3DqY9eMHyZ" alt=""><figcaption><p>Ensure that all of the Required fields are entered Required fields will be noted as above until they are selected. If no selection is available in a required field, you will need to reach out to the contact at your merchant for assistance.</p></figcaption></figure>

Once all of the required fields are input, you can click the **\[Save]** button to submit your request. This will display in the main Request table as a *Pending* request, and will require your merchant to review and accept. When the request is accepted, you will see this status as *Open.*

<figure><img src="/files/kR2ynAxJF0JmwFaNXICe" alt=""><figcaption><p><em>Pending</em> requests can be edited until they are accepted by your merchant. Any other changes after the request has been accepted, such as editing the <em>Delivery Info</em> or requested <em>Quantity,</em> will need to be managed by your merchant. </p></figcaption></figure>


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