Customers

Welcome to Fast-Weigh! Fast-Weigh is the cloud-based ticketing application that your merchants use to generate tickets, orders, quotes, and invoices. To help in our explanations, we will refer to your merchant as the "Tenant" of your account, and your role as the "Customer." As a Customer, you are granted access to your company's specific Fast-Weigh related data. In this article, we will provide an overview of how you can use the Web Portal to review that information. All aspects of the Customer portal will be available for reference, though our Tenants have the ability to apply select restrictions based on their preferences. If you do not have access to a section of Fast-Weigh, these restrictions may be applied at their preference and discretion.

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After receiving your login and welcome email, you will have access to review your company's information within Fast-Weigh. The image below is the Home screen, also referred to as the "Dashboard," that will provide a snapshot of that information. We will review this page in a moment, but first, we'll take a look at what pages we have available.

Clicking on the links in the dark blue navigation bar will redirect you to that section of the Web Portal.

• Home:

• Tickets:

  • Ticket Query:

  • Delivery Query*:

• Request*:

• Invoices*:

• Payments*:

  • Balance Dashboard:

  • Query:

  • New Payment:

  • Customer Payment Info:

• Reporting: