Portal Outbound IPs (OLD)

52.240.52.29

52.240.52.183

52.240.52.184

52.240.52.185

52.240.52.186

40.117.190.72

40.71.11.156

Portal Outbound IPs (NEW)

20.241.128.66

20.241.132.245

20.241.135.113

20.241.135.167

20.241.135.221

20.124.53.197

20.119.16.32

Reporting Outbound IPs (OLD)

40.112.193.168

40.112.192.69

40.78.1.240

40.78.1.3

Reporting Outbound IPs (NEW)

40.118.133.124

3.88.18.94

104.209.46.47

40.112.185.36

104.209.38.127

40.83.189.29

40.112.192.69

Scale Service Outbound IPs

40.117.189.181

40.117.191.238

40.117.185.80

40.117.184.255

Generic Image Capture Strings

Using Login Credentials

http://username:password@URLorIP/Streaming/channels/1/picture?Basic

http://username:password@URLorIP/Streaming/channels/1/picture?Digest

http://username:password@URLorIP/cgi-bin/snapshot.cgi?Digest

http://username:password@URLorIP/cgi-bin/snapshot.cgi?Basic

Using Anonymous Login

Anonymous Capture must be enabled

http://URLorIP/Streaming/channels/1/picture?Basic

http://URLorIP/Streaming/channels/1/picture?Digest

http://URLorIP/cgi-bin/snapshot.cgi?Digest

http://URLorIP/cgi-bin/snapshot.cgi?Basic

Syntax Assistance

Multiple parameters can be appended to a connection string with this syntax:

?parameter1&parameter2&parameter3

3rd Party Websites with additional image capture string information:

https://www.ispyconnect.com/camera<camerabrand>

https://camlytics.com/camera/<camerabrand>

Be sure to replace <CameraBrand> with the brand of your camera

Manufacturer Specific Strings

Axis

http://URLorIP/axis-cgi/jpg/image.cgi

Ubiquiti

http://URLorIP/snap.jpeg

Reolink

http://URLorIP/cgi-bin/api.cgi?cmd=Snap&channel=0&rs=wuuPhkmUCeI9WG7C&user=<LOGIN>&password=<PASSWORD>

Amcrest

http://username:password@URLorIP/cgi-bin/snapshot.cgi?Digest

FW Multi-Image Capture

After you have determined the accurate image connection string from one camera it is possible to combine up to 4 images into one. In this section, we will be using an example connection string:

http://192.168.1.200/image/jpeg.cgi

Entering only this string in Fast-Weigh will show a single image:

http://192.168.1.200/image/jpeg.cgi?fwpos=0, http://192.168.1.200/image/jpeg.cgi?fwpos=1

http://192.168.1.200/image/jpeg.cgi?fwpos=0, http://192.168.1.200/image/jpeg.cgi?fwpos=2

http://192.168.1.200/image/jpeg.cgi?fwpos=0, http://192.168.1.200/image/jpeg.cgi?fwpos=3

http://192.168.1.200/image/jpeg.cgi?fwpos=0, http://192.168.1.200/image/jpeg.cgi?fwpos=4

http://192.168.1.200/image/jpeg.cgi?fwpos=1, http://192.168.1.200/image/jpeg.cgi?fwpos=2

http://192.168.1.200/image/jpeg.cgi?fwpos=1, http://192.168.1.200/image/jpeg.cgi?fwpos=3

http://192.168.1.200/image/jpeg.cgi?fwpos=1, http://192.168.1.200/image/jpeg.cgi?fwpos=2, http://192.168.1.200/image/jpeg.cgi?fwpos=3, http://192.168.1.200/image/jpeg.cgi?fwpos=4

Pre-Installation Considerations:

This section is intended to provide installation guidelines for the TagMaster North America CT family of LPR cameras to ensure optimum results are achieved.

Waterproofing:

The Camera is shipped with waterproofing grommet hardware that must be installed with the camera.

Infra-Red-Light Detection:

When using infrared cameras, the imaging relies on the light being reflected from the plate back to the camera. The maximum recommended angle of the camera for a reliable reflection is up to 20 degrees, as for every degree deviation from zero, the accuracy rate will be lowered.

At 24° deviation, there is a 1.66% reduction from the base rate

At 32° deviation, there is a 72% reduction from the base rate

Above 40° deviation there is no reflection back to the camera

Understanding Skew:

The mounting location must be considered when determining accuracy. Vertical and horizontal skews distort the characters. For every degree deviation from zero, the accuracy rate will be lowered. We recommend no more than 20 degrees.

Lens Selection:

The license plate image must be within the appropriate size for the proper OCR operation.

Use the correct lens type (Short, Medium, Long) to meet the proper size image of the license plate based on the distance from the camera to the target object.

Short Range:

• Short-range cameras have a smaller capture area – therefore only good for lower speeds

• Can only be mounted close to the ground otherwise the skew is too great.

Medium Range:

• Generally used for ‘stop and go’ applications (e.g. gated systems)

Long Range:

• Longer-range cameras have larger capture areas so better for faster speeds

• Can only be mounted further from the ground – otherwise line-of-sight issues may occur

Alignment:

The camera should provide a horizontal image of the License Plate

For correct performance, a horizontal line should cross all characters

Keep in Mind:

For Free Flow Operation: the general recommendation for the camera’s placement is between 4’ to 6’ high and about 1’ off the curb, with plate distance (target) at 14’-18’ when using the Medium range lens.

1:3 Rule When different geometry is required, we recommend the 1:3 rule (aka 3-9 ratio - for every 3 feet higher the camera is mounted, the target distance from the base of the pole is increased by 9 feet).

The minimum capture distance should be 3 times the mounting height – This is to prevent over-skew for the plate image as too much angle will also cause the IR light projected from the camera to not be reflected back from the plate.

Installation:

Configuration

Wifi SSID: 192.168.1.130

Wifi PWD: TagMaster

Web Utility UN: Administrator

Web Utility PW: citysync

Fast-Weigh Desktop Ticketing Application

To find out if you are ready to run Fast-Weigh Desktop at your scale house, please go through this hardware checklist:

1. My scale house PC has at least 4GB of RAM and 64GB of hard drive space

2. My weight indicator has an RS-232 serial output attached to it, and I have a standard USB-serial adapter to connect the weight indicator to a USB port. Alternatively, you can broadcast data from the weight indicator to the PC via IP network.

3. My scale house PC has enough USB slots for a mouse, keyboard, printer (if not networked), and the USB-serial adapter (if not broadcasted over IP).

4. My scale house PC has the latest version of Windows 10 (or newer). (Be sure to run Windows Update prior to your install).

5. I have a Windows 10 or newer - compatible printer for printing tickets at the scale house.

6. I have ordered perforated 8.5" x 11" paper in my chosen ticket format. (e.g. 3-part perforated ticket paper)

7. I have all the required specs for my weight indicator on-hand, including the Baud Rate, Parity, Data Bits, and Stop Bits.

Typical Setup Diagram

Scale House Necessities

There are a few must-haves for using the Fast-Weigh Application in your scale house. Check out our Hardware & Setup Checklist for a quick overview of everything you will need.

What computer specifications are best?

• To run Fast-Weigh Desktop for scale house ticketing, the PC must run Windows 10 or newer.

• All new PCs come with this standard these days, but if you have PCs that are running an older operating system, they can currently be upgraded at no cost via Windows Update.

• Most of our customers opt for a PC with 8GB+ of RAM, 128GB+ SSD for storage, but you need at least 4GB of RAM and 64GB for storage

• You'll also need USB slots for the connection to the weight indicator (if not broadcasting over IP), mouse, keyboard, and printer (if not networked).

What kind of printer and paper do I need to print tickets?

• Fast-Weigh does not support dot matrix printing.

• Fast-Weigh can print to any Windows 10 (or newer) compatible printer.

• Just about every customer we have uses a different printer model, but we recommend the professional laser printer lines by HP and Canon, as they tend to be well-supported and reliable.

• Multi-part perforated tickets are the industry norm. This allows you to have copies of each ticket for as many parties as you choose, including the back office, scale house, trucker, customer, etc.

  • Here is a great resource for perforated ticket paper: https://www.perforatedpaper.com/

• Two things to watch out for are the print speed and supported paper types. If you choose to go with a thicker-stock ticket, you'll want to be sure you purchase a printer that will support it.

How do I read weights directly from my scale?

• Our system can read data from your weight indicator using two methods:

  • Via the RS-232 serial output from the weight indicator, which is then converted to USB using a prolific Serial to USB converter. Windows 10 and newer cannot read serial or USB data directly.

    • We recommend the Insignia Brand Serial to USB adapter from Best Buy.

    • The Keyspan brand Serial to USB adapter cannot be used to send weights to the Fast-Weigh desktop application.

  • By broadcasting data from the weight indicator over IP network

• Note: Please ensure that your weight indicator is outputting a continuous string.

Scale House Accessories

There are some add-on accessories compatible with the Fast-Weigh system that can make operations run more easily and smoothly. Please contact the Fast-Weigh team for advice on the best accessories for your operations and for setup of any new accessories.

Can I use a signature pad to capture driver signatures?

• Fast-Weigh supports USB connected Topaz Systems signature pads. We support the T-LBK460-HSB-R USB or T-L460-HSB-R USB, Non-Backlit models.

  • Note: We currently do not support bluetooth, serial, or wireless signature pads

  • You can use a USB 3.0 extension cord to extend the reach of your signature pad, if needed.

What kind of camera should I use for Truck Image Capture?

• For Fast-Weigh Truck Image Capture, you will need an IP Network camera that can operate outdoors in all weather and lighting conditions.

  • One we suggest is the Amcrest UltraHD 5MP Outdoor POE Camera

To add an unattended kiosk to your Fast-Weigh subscription, contact us at 865-219-2980 or .

Pre-Installation Considerations:

Waterproofing:

WARNING: The kiosk is not fully waterproof until the small hex screw on the back of the device is tightened. Recomended torque is 8-10kgf-cm.

This small hex screw is left loose during shipping to prevent pressure changes from damaging the screen.

WARNING: Any threaded connection (DC 9-36v, LAN, USB, COM1, and Wi-FI Antennas) must be fully threaded and properly secured. Failure to do so may result in water damage to the unit.

Power Requirements:

DO NOT power this Kiosk with anything other than the included power adapter plugged into a standard 120v power outlet.

Mounting Options:

Direct VESA Mounting: This kiosk is built with standard 75x75 VESA mounting holes. Ideal for mounting to any adjustable VESA 75x75 compatible mounting solution that is rated for up to 26lbs (32lbs if using the Wall Mounting Adapter). This mounting style omits the Wall Mounting Adapter, keep in mind that tilt or pan adjustment will need to be made by the mounting solution.

Wall Mounting Adapter: This adapter has 3 main components: Kiosk Mounting Plate (75x75 VESA), Wall Mounting Plate (75x75 VESA/100x100 VESA), and Tilt and Pan Adjuster. It can be used to mount to any flat and vertical surface as well as any 75x75 VESA or 100x100 VESA compatible mounting solution (must be rated for up to 32lbs).

Network Connectivity Options:

If you are unsure about your connectivity options, contact your IT Department or Network Administrator.

Wi-Fi:

• Requires a stable Wi-Fi connection at the installation location.

• You can extend the range of existing Wi-Fi networks by installing an Access Point (AP), preferably mounted on the exterior of the Scale House pointed at the Kiosk.

LAN (*preferred*):

• Requires a wired connection to be available at the location the Kiosk will be installed.

• A wired network connection may require trenching ethernet cable and/or running cables behind walls/ceilings. Be sure to use an outdoor-rated ethernet cable.

Scale Connectivity Options:

Our system can read data from your weight indicator using two methods:

RS-232 Serial to USB Adapter:

• RS-232 serial output from the weight indicator, which is then converted to USB using a prolific Serial to USB converter. Windows 10/11 cannot read serial or USB data directly.

Serial over IP:

• Broadcasts data from the weight indicator over an IP network. Requires a wired connection near the weight indicator. The weigh indicator connects via Serial.

Optional Accessories:

• Outdoor Printers

• RFID Cards

• Traffic Lights

• LPR Cameras

• CCTV Cameras

Installation:

Packing List:

• Ruggedized All-in-one Kiosk PC:

• Power Supply:

• 2 x Wi-Fi Antennas:

• Kiosk LAN Port (M12 8-pin) to Ethernet Cable (w/ Ethernet Keystone Jack):

• Kiosk USB Port (M12 8-pin) to Dual USB Port Cable:

• Hex Key:

Confirming Functionality:

1. Remove the Kiosk from the box and confirm the package contained everything listed above.

2. Plug the Power Supply into a standard 120v power socket and connect it to the port labeled "DC 9-36v" on the back of the Kiosk.

   1. WARNING: Do not power this Kiosk with anything other than the included power adapter plugged into a Standard 120v power outlet.

3. Press the Power Button located on the back of the Kiosk, It will light up green when powered on.

   1. ON:
   2. OFF:
4. Some versions of this kiosk have a small silver button located on the side. This button must be depressed when powered on for the touchscreen to work.

   1. Button Depressed (touchscreen on):
   2. Button not Depressed (touchscreen off):
5. Confirm you can log into and control the Kiosk.

6. Power off the kiosk before installation.

Mounting the Kiosk:

WARNING: The kiosk is not fully waterproof until the small hex screw on the back of the device is tightened. Recommended torque is 8-10kgf-cm.

Wall Mounting Adapter:

1. Unpackage the wall mounting adapter and confirm it contains the wall mounting adapter, 4 small screws, 4 large screws, and 4 anchors:
2. Disassemble the wall mount adapter in the 3 parts:

   1. Kiosk Mounting Plate (75x75 VESA):
   2. Wall Mounting Plate (75x75 VESA/100x100 VESA):
   3. Tilt and Pan Adjuster:
3. Mount the kiosk mounting plate to the back of the kiosk:
4. Mount the Wall mounting plate to a wall or to a 75x75/100x100 VESA compatible mounting solution (must be rated for up to 32lbs)

5. 1. Due to a number of variables (Average Truck Height, Use Case, Optional Accessories) the exact position of mounting will be unique to the location.

6. Attach the tilt and pan adjuster to the kiosk mounting plate and hand tighten the 4 thumb screws (Do not torque these screws until fully installed)
7. Hang the Kiosk on the wall mounting plate and hand tighten the 2 thumb screws (The wall mounting plate is not mounted to a wall in this photo for better visibility):
8. After finding the ideal tilt and pan settings, torque all 6 thumb screws.

9. WARNING: The kiosk is not waterproof until the power has been connected, do not leave this unit mounted without finishing the next section "Connecting Power"

Connecting Power:

1. Plug the power supply into a standard 120v power socket and connect it to the port labeled "DC 9-36v" on the back of the Kiosk.

   1. WARNING: Do not power this Kiosk with anything other than the included power adapter plugged into a Standard 120v power outlet.

   2. WARNING: The kiosk is not fully waterproof unless this connection is fully threaded and properly secured.

2. Press the Power Button located on the back of the Kiosk, It will light up green when powered on.

   1. ON:
   2. OFF:
3. Some versions of this kiosk have a small silver button located on the side. This button must be depressed when powered on for the touchscreen to work.

   1. Button Depressed (touchscreen on):
   2. Button not Depressed (touchscreen off):
4. Confirm you can log into and control the kiosk.

Connecting to the Internet:

If you are unsure about any of this information, contact your IT Department or Network Administrator.

1. Screw the two included Wi-Fi antennas onto the SMA antenna connector located on the back of the unit

   1. Angle the antenna upwards for better reception
   2. WARNING: The kiosk is not fully waterproof unless this connection is fully threaded and properly secured. This applies to both kiosks connected to Wi-Fi and LAN.

2. For Wi-Fi: Connect to the Wi-Fi network in Windows

   1. If you have both a 2.4ghz and 5ghz version of your Wi-Fi connection available, be sure to connect to the 2.4ghz version. 5ghz Wi-Fi is faster but has a smaller range and does not penetrate solid objects as well as 2.4ghz.

   2. You can extend the range of existing Wi-Fi networks by installing an Access Point (AP), preferably mounted on the exterior of the Scale House pointed at the Kiosk.

3. For LAN:

   1. Connect the "Kiosk LAN Port (M12 8-pin) to Ethernet Port Cable" in the port label "LAN" on the back of the Kiosk

   2. Plug your Ethernet connection into the Ethernet port

   3. WARNING: The kiosk is not fully waterproof unless this connection is fully threaded and properly secured. If you are not using a LAN connection make sure the cap is secure.

4. Confirm the Internet is connected:

Connecting to the Scale:

Contact your scale manufacturer for more information about your scale indicator.

Moxa N-Port 5110 Provisioning

Provisioning Steps:

Powering on the Device

1. Connect Power Supply to Wall Socket and Moxa N-Port.

2. Connect the Ethernet Cable to Moxa N-Port and available ethernet connection.

3. If Fast-Weigh Support is remotely assisting in this process, you will need an active internet connection and an unused ethernet port on your PC.

4. The Moxa N-Port should be showing:

   • Ready LED Indicator: Solid Green

   • Link LED Indicator: Solid Green

   • Tx/Rx LED Indicator: OFF

Configuring the PC

1. Go to the "Control Panel"

2. Click "View Network Status and Tasks" under Network and Internet.
3. Click Ethernet Connection:
4. Click Properties:
5. Highlight "Internet Protocol Versions 4 (TCP/IPv4)" and Click Properties:
6. Click "Use the Following IP Address:" and enter the following:

7. IP Adress: "192.168.127.10"

8. Subnet Mask: "255.255.255.0"

9. Default Gateway: "192.168.127.1"

Configuring the Moxa

1. Open a web browser and enter: "192.168.127.254" in the address bar.

2. Enter "moxa" when prompted for the password.

3. Go To Operating Settings -> Port 1

   1. Set Operation Mode to: "TCP Server Mode"

   2. Set Max Connections to:"4"

   3. Click "Submit" at the bottom of the page.

   4. Click "Save and Restart" when prompted.

   5. Refresh the page and enter "moxa" when prompted for the password.

4. Go To Serial Settings -> Port 1

   1. Set the Baud rate to "9600".

   2. Click "Submit" at the bottom of the page.

   3. Click "Save and Restart" when prompted.

   4. Refresh the page and enter "moxa" when prompted for the password.

5. Go To Network Settings

   1. Change the IP Address to an available IP on your primary network

   2. Click "Submit" at the bottom of the page.

   3. Click "Save and Restart" when prompted.

Resetting the PC

1. Go to the "Control Panel"

2. Click "View Network Status and Tasks" under Network and Internet.
3. Click Ethernet Connection:
4. Click Properties:
5. Highlight "Internet Protocol Versions 4 (TCP/IPv4)" and Click Properties:
6. Select "Obtain an IP address Automatically" and "Obtain DNS Server address Automatically"

7. Connect Moxa N-Port to your network via Ethernet.

8. Connect your serial connection to the Moxa

Connecting to the Ticketing App

1. Go to Settings -> Devices

2. Set Mode: "TCP"

3. Enter the IP Address you assigned the moxa in the Scale Address Field

4. Set Scale Port: "4001"

Troubleshooting the Moxa NPort: