What is Fast-Weigh?

Fast-Weigh is cloud-based ticketing software, built to make your aggregate operation faster, simpler, and more efficient than ever. Our goal is simple: less stress, and more time to focus on your business. That means no expensive IT infrastructure, total access to your production data, and a modern, user-friendly system that will change the way you think about material sales.

Platform Overview:

Centralized Web Portal

With our cloud-based system, your ticketing data will never be stuck in the scale house again. View, edit, and analyze ticket data from all locations. Enjoy total operations management from anywhere, on any device.

Key Features:

• Ticket Management

• Order & Customer Management

• Products & Pricing Matrix

• Multi-Tier Location Support

• Unlimited Users

• In-Depth Reporting

Desktop Ticketing App

Our Windows 10/11 ticketing application was designed from the ground up to streamline daily scale house operations and communicate directly with our web portal. All data is immediately backed up to the cloud, ensuring no ticket ever goes unaccounted for.

Key Features:

• Backed by the Cloud

• Offline-Capable

• Hardware Accessories

• Multi-Scale Support

• Highly Customizable

Add on Modules

• Billing & Invoicing

• Inventory

• Analytics

• Hauler Pay

• Quotes

• Dispatching

• Load-Out

• Mobile Applications

Vocabulary

Customer: Purchaser of your Products

Region: The highest Level of the Location Hierarchy. Regions contain Locations. Regions can be used to segregate by proximity or by billing entity.

Location: Middle Level of the Location Hierarchy. Typically refers to a Quarry/Pit. Locations contain Yards. Locations are also the level at which global products can be assigned.

Yard: Lowest Level of the Location hierarchy. Yards can be used to segregate activity at a location. A yard is created automatically when you create a location but more can be added if needed.

Product: Material being sold

Hauler: Carrier/Owner of Trucks

Truck: Vehicle belonging to a Hauler

Order: Combines Customer and Product to create a Job that can be ticketed. Orders are region specific but can contain products from multiple locations as long as they are in the same region

Ticket: Receipt of Sale/BOL/Weigh Slip/Tag

Batch: Group of Invoices. You may hear the billing process be referred to as Batching. This is simply the process of searching for tickets and assigning them a Batch #.

Report: Document generated by Fast-Weigh that displays data for easier interpretation. Our report building software is also used to create Ticket Templates, Invoices, Statements and E-Tickets.

Navigate to Reporting > Reports - New Tab

Category: Our reports are grouped into several categories such as Tickets, Billing, and Audit

Report: Selecting a category changes the reports shown in this list

After Selecting a Report Click the "Load" Button:

The Parameter Panel will appear on the right side of your screen:

In this example, we are looking at the "Product Usage" Report in the "Tickets" category, the parameters shown will vary by report. We have set the Date range for September but we have not selected our locations so we will see this error if we run the report:

You can select individual, Regions Locations and Yards or just click the select all button for the parameter:

Click Refresh at the top of the Report Parameters to view the report:

We can add a grouping to this report in the Report Parameters:

Select Customer and Click Refresh to run the report again to see the data grouped by Customer record:

The Navigation Bar above the report offers some time-saving features:

The Page Number buttons allow you to jump to the Next/Previous or Last/First pages

The Cloud Icon allows you to export the Report in a variety of different file formats such as PDF, CSV, and EXLS.

You can also print the report or email it directly from the reports module:

The Ticket Query is essentially a search engine for looking up tickets. To view the ticket query navigate to Tickets > Ticket Query.

The Parameters found at the top of the screen allow you to filter down ticket data

By default, the Ticket Query will load with today's date entered in the Date Fields.

Click the Query button to search for tickets:

The Gird View on the lower half of the screen will list the tickets found in the query:

Clicking the Edit button allows you to modify the ticket:

If you make an edit, the system will require you to leave a revision note.

Tickets that have been invoiced cannot be edited. You will need to remove them from the invoice before making any changes.

If a ticket is voided you will not see it in your query unless the Voids Check Box has been checked:

You can export Archived PDFs or the current query to Excel by using the respective buttons:

After your user account has been created you will receive an email from noreply@fast-weigh.com with the subject "Fast-Weigh Password Setup" This email contains your User ID and a link that allows you to set your password:

Click the link in the email to be taken to the "Set Password" page:

Enter your desired password twice and Click "Set Password"

Click on the link in the success message to be redirected to the Fast-Weigh Web Portal

Enter the User ID from the account creation email and the password you set and Click "Log in"

Check out the next Tutorial to learn about Navigating the Web Portal

How To Guides are intended to quickly give the user step-by-step instructions for accomplishing a basic task. Be sure to check or References section if you need further clarification.

How to Create Tax Codes

1. Navigate to "Resources" > "Billing" > "Tax Codes"
2. Click the [+ New Tax Code] button
3. Add a Code and a Description

4. Enter the tax percent in the appropriate field

1. If your accounting software utilizes GL, you can add a GL Account as well

2. Click [✓Update]

Creating a Pricing Template

1. Navigate to "Resources" > "Products" > "Products & Pricing"
2. Click on the [+ Add Template] button

1. This will add a new line to the Pricing Template table where you can enter in the Template Name

1. After adding a name, click the [✓] button to save the new Template

How to set a Pricing Template as Default

1. Select the Template Name from the table (it will be highlighted in teal with white text)

1. Click [✓ Set Default]

When the app is launched you will be greeted by the Ticketing Screen. This is effectively the "Home" Screen.

Navigating the App

Clicking the 3 lines in the top left corner of the app will show the Icon Labels:

The same is true for the 3 Dots in the top right corner:

Anytime you see a List Icon next to a Field it will open the associated list

For Example, Click the List Icon next to the Truck Field on the Ticketing Screen to view the Truck List:

Use the search box at the top of the List to filter down results:

The Truck List Search Box can match the following fields: Truck IDs, Hauler Names, License, AutoID, and Driver.

Creating Tickets

By default, there are only 5 required fields for creating a ticket: Truck, Customer, Order, Product, Weight.

Select the appropriate records by either typing the ID into the field or clicking the List Icon to search the associated list.

Optionally, a Ticket Note can be added by clicking the Ticket Note Button and typing into the text box:

Once you have selected the correct records, capture the weight for the ticket. This can be done a number of ways:

1. If you do not have a scale connected to Fast-Weigh, type the weight into the Weight Field

2. If you have a scale connected, click the weight field and then hit "Enter" on your keyboard or Click the Weight displayed in the bottom left:

The Ticketing App will show you a breakdown of Gross, Tare, and Net in Pounds and Tons (or Kilograms and Tonnes depending on settings) once you have captured a weight. Click Print if you want to create the ticket with this information.

Congratulations! You just created a ticket in the Fast-Weigh Ticketing App. The ticket will automatically sync to the web portal.

How to Create Payment Terms

1. Navigate to "Resources" > "Billing" > "Pay Terms"
2. Click the [+ New Terms] button
3. Add one-character Code, a Description and the number of days for the term
4. Click [✓Update]

How to Create Billing Modes

1. Navigate to "Resources" > "Billing" > "Pay Terms"
2. Click the [+ New Billing Mode] button
3. Add one-character Code and a Description

Once Terms and Billing modes are set up, go to "Resources" > "Customers" to assign these to your customers.

Adding a particular billing mode to a customer profile allows you to select tickets for billing based on the customer’s assigned method.

How to Create Customers

1. Navigate to "Resources" > "Customers"
2. Click the [+ Customer] button
3. The minimum required fields to add a Customer are Customer ID and Customer Name
4. Click [Save]

You have successfully made a customer in Fast-Weigh! To see a full breakdown of each field on Customers, see: If you're looking to import External Customers into Fast-Weigh, see:

How to Create Products

1. Navigate to "Resources" > "Products" > "Products & Pricing"
2. Navigate to the Product Setup
3. Click the [+New Product] button
4. The minimum required fields to add a new product are Product ID, Description and Unit

1. Click [✓Update]

Assigning Products to a Location

After a product has been created, it will need to be assigned to a location. This will be where you will be ticketing the Products.

1. Select the product you just created and click the [+Add Location] button in the middle tab
2. The minimum required fields are Region, Location, and Yard

1. Click [✓Update]

Once the Product Location is set up, make sure to set up default pricing for the product

How to Create Invoices

1. Navigate to "Billing" > "Billing"

1. Select all the parameters that contain the tickets that need to be billed and click [Query]

1. Review tickets that are selected to ensure that they are ready to be billed

1. Type in a Batch # and select the appropriate Invoice Date and GL Date (if applicable)

1. Click [✓Assign]

How to Create Orders

1. Navigate to "Orders" > "Orders"

1. Click the [+New Order] button

1. The minimum required fields to add a new order are Region, Description and Customer

1. Click [Save]

Adding a Single Product to an Order

1. Click the [+Add Single Product] button on the order

1. The minimum required fields to add a new product are Location, Yard, Product and Unit Price

1. Click [✓Update]

Adding Multiple Products to an Order

1. Click the [+Add Multiple Products] button on the order

1. Select any of the provided parameters to filter results and click the [Refresh] button

1. Select the products using the checkboxes next to them

1. The Use Template Pricing checkbox will apply template pricing to all selected products

1. Click [Save]

How to Create Trucks

1. Navigate to "Trucks" > "Trucks"

1. Click the [+New Truck] button

1. The minimum required fields to add a new truck are Hauler and Truck ID

1. Click [✓Update]

How to Create Haulers

1. Navigate to "Trucks" > "Haulers"

1. Click the [+New Hauler] button

1. The minimum required fields to add a new hauler are Hauler ID and Name

1. Click [✓Update]

1. Navigate to "Resources" > "Locations"

1. Click the [+New Yard] button

1. The minimum required fields to add a new yard are Name and Description

1. Click [✓Update]

Generating a Customer Statement

1. Navigate to "Billing" > "Balance Dashboard"

1. Select the Region and Customer, then click [Refresh]

1. Click the [Statement] button to generate a statement with the customer's current balance

How to Create a New Region

1. Navigate to "Resources" > "Locations"

1. Click the [+New Region] button

1. The minimum required fields to add a new region are Name and Description

1. Click [✓Update]

Hauler Pay Statements are generated from invoices.

Generate a Hauler Pay Statement

1. Navigate to "Hauler Pay" > "Statements"

1. Select all the parameters that contain the tickets that need to be billed and click [Query]

1. Type in a Batch # and select the appropriate Payment Date and GL Date (if applicable)

1. The tickets will be removed from the New Payment tab and placed inside a batch in the Payment History section

How to Create a New Location

1. Navigate to "Resources" > "Locations"

1. Click the [+New Location] button

1. The minimum required fields to add a new location are Name and Description

1. Click [✓Update]

How to Create Users

1. Navigate to "Settings" > "User Administration"

1. Click the [+ New User] button

1. Create a User ID and add the users email (We generally recommend using your email as your User ID)

2. Enter a Password or leave the Password field blank to automatically send the new user a "set password" email

3. Choose a Role for the user

   

1. Click [✓Update]

Managing Product Pricing

Adding and Editing Product Pricing

The first step for setting up your Products & Pricing is to create the Products, Product Locations, and Pricing Templates. Please go to the Adding & Managing Products article if you have not done this yet.

• Go to Resources > Products > Products & Pricing.

• On the [Product Pricing] tab, enter in the filters for the Product Pricing you wish to set and click [Refresh].

  • This will load all of the Products that are available to add default pricing to for the set parameters.

• • Note: The Proposed Price is an optional tool to "stage" a price change. You can enter in a new price before enacting a price update that can be applied to the Current Price in bulk later on.

• Add in a Default Surcharge and set the Surcharge Type.

• If you use Price Adjustments, you can set default Adjustments for the Template.

• Click the [Save] button to save the extra defaults.

• Repeat this process for each product and Template that will be used for Ticketing.

1. Navigate to Ticket Bulk Edit

1. Search for tickets utilizing the filter drop-down menus and click [Query]

1. Identify the tickets that need to be edited and select them by either clicking [Select All] if all the tickets in the table need to be edited, or simply check the box next to each ticket that needs the edit.

2. Next you can make changes to the required fields Region, Order, Product, Location, Tax Code, and Ticket Date. Optional fields you may edit are PO Number, Job, Phase, and Cost Type.

1. Click [Save]

Navigation

When you first log into the Web Portal, you will see the Home Screen Dashboard:

Depending on your User Role, Restrictions, and currently subscribed modules, the Tabs visible at the top of your screen may vary.

Any Tab with the Triangle Symbol indicates that it is a menu. Hovering over it will display more options to choose from.

The Person Icon in the Top Right allows you to access User Account settings

Some pages (such as the Product Pricing Page) have multiple views, shown as file tabs:

1. Navigate to Ticket Query

1. Search for ticket via filter drop-down menus or ticket number

1. Click the [✎] icon in the Edit column

1. Make any necessary changes to the ticket and leave a Revision Note

2. Click [Save]

Before Updating

1. Navigate to "Reports" > "Reports - New Tab"

1. Review your new Pricing Template Defaults using the Price Update Review report under the Orders category of the Reporting page to make sure everything is correct.

1. Update any Prices in the Product Pricing table, if needed.

2. Navigate to "Resources" > "Products & Pricing"

1. Click the Open Order Price Update button on the top-right of the Product Pricing table

1. Set the Region and Location where you want your open order product pricing updated, or update All Locations

2. Set a Customer if you want the update to only affect open orders attached to that customer

1. Check the boxes for the information you want to update from the temples to the Order-Products

• Click [✓Update] to run the Open Order Price Update tool for all Active and Inactive Orders marked as Open that match your set criteria.

1. Navigate to "Orders" > "Orders"

1. Select the order that has the product that will be changed

1. Click the [✎] button next to the product that needs to be changed

1. Change the prices that need to be altered

1. After making your changes, click [✓Update]

Setting up your Import

1. Navigate to "Settings" > "Import Format"

1. Click on [+ New Format]

1. The minimum required fields are the Format Name and all fields with a "0"

1. Match your fields to the corresponding number of the column in your export with the column containing that information on your CSV

1. Click [✓Update]

Importing Ticket Data

1. Navigate to "Tickets" > "Ticket Import"

1. Select the ticket import Format, Import File (CSV), Region, Location and Yard

1. Click [Upload]

1. Go over the import and the CSV to correct any errors if present

1. Once all errors are cleared, the tickets will have green check marks next to them

1. Click the [Save] button

1. The tickets should now be imported and viewable from the Ticket Query

How to Create Invoices within New Payments

1. Navigate to "Billing" > "New Payment"

1. Navigate to the Tickets tab

1. Select the Region and Customer, then click [Refresh]

1. Select the tickets you want to invoice. Ensure the invoice distribution and invoice date are correct, then click [Create Invoice]

1. This will automatically navigate to the Invoices tab and select the invoice(s) generated

How to Create a New Payment

1. If you don't already have the invoice(s) selected. Select the Region and Customer, then click [Refresh] and select the invoice(s)

1. Select the Payment Method being used, ensure that the amount is correct and click the [Create Payment] button

The Fast Weigh Web Portal is a browser based tool used for administration of your Fast Weigh account. While the Fast Weigh Desktop Application is primarily used for ticketing at a scale house, the Web Portal allows users to invoice, generate quotes and reports, manage trucks and haulers, or track inventory. The Web Portal has a variety of applications standardized for most businesses, and a catalogue of additional modules that can be requested as needed. In the Reference menu, you will find a complete breakdown of each section and menu option within the Web Portal.

There are 2 primary ways to Edit a ticket. It can be done one at a time via the "Ticket Query" or edits can be made in Bulk via the Ticket Bulk Edit.

Narrow The Search

Utilizing Region, Location, From, and To Dates you can narrow down the information presented on the Home tab.

Info Tiles

There are five different info tiles that gives general information at a glance

• Total Loads - The total amount of loads for the given filter parameters

• Total Units - The total amount of units for the given filter parameters

• Active Customers - The number of active customers for the given filter parameters

• Active Orders - The number of active orders for the given filter parameters

• Active Trucks - The number of active trucks for the given filter parameters

Tables and Graphs

There are five different tables and matching graphs you can switch between.

Products Table and Graph

On the Products tab, the table will have the following information:

• Product ID - The ID you have set for your product(s) in Product Setup

• Product - The descriptive name for your product(s)

• Loads - The number of loads for the product in the given filter parameters

• Units - The number of units for the product in the given filter parameters

The graph will have a bar for each product and reflect the number of units of a product.

Customers Table and Graph

On the Customers tab, the table will have the following information:

• Customer ID - The ID you have set for your customer(s) in Customers

• Customer - The descriptive name for your customer(s)

• Loads - The number of loads for the customer in the given filter parameters

• Units - The number of units for the customer in the given filter parameters

The graph will have a bar for each customer and reflect the number of units the customer received.

Orders Table and Graph

On the Orders tab, the table will have the following information:

• Order - The order number and description

• Customer - The customer associated with the order

• Product - The product associated with the customer and the order

• Loads - The number of loads on the order in the given filter parameters

• Units - The number of units on the order in the given filter parameters

The graph will have a bar for each order and reflect the number of units on that order.

Trucks Table and Graph

On the Trucks tab, the table will have the following information:

• Truck ID - The ID you have set for your truck(s) in Trucks

• Hauler - The hauler the truck(s) are associated with

• Loads - The number of loads on the truck in the given filter parameters

• Units - The number of units on the truck in the given filter parameters

The graph will have a bar for each truck and reflect the number of units on that truck.

Locations Table and Graph

On the Locations tab, the table will have the following information:

• Location - The location that has had tickets generated

• Loads - The number of loads in the location in the given filter parameters

• Units - The number of units in the location in the given filter parameters

The graph will have a bar for each location and reflect the number of units in that location.

Wrap-up and Tips

Each table will have total loads and units at the bottom of each respective column.

Finally, you can see a Units by Time graph that shows the number of units that have gone out over the time frame set in the From and To dates.

In the Load-Out Dashboard screen, you are presented with two graphs:

You are able to filter the information presented on the table by selecting a Region and a Location. Setting a filter will show any relevant trucks or loaders on their respective tables.

Minutes In Yard Graph

This graph presents you with how many minutes your trucks have been actively in the yard. Trucks are set "In Yard" via the Desktop Ticketing App, and once they have been marked "in yard" they will populate in this graph. The minutes a truck is in the yard are represented along the y-axis, and the trucks are listed along the x-axis.

The trucks represented by blue bars are not loaded with material and are in the yard.

The trucks represented by green bars are loaded with material and are in the yard.

Loads Per Loader Graph

This graph represents how many loads a Loader has completed in a day. Along the y-axis are the amount of loads, and along the x-axis are the loaders.

Here you are able to view when trucks entered the yard and were ticketed out.

• Truck ID - The short hand identification for the truck

• Hauler - The hauler the truck is associated with

• Beacon ID - Beacon identification number associated with Beacon Hardware in/on truck

• Entered - Date and time the truck entered the yard

• Loaded - Date and time the truck was loaded by loader

• Loaded Min - How many minutes the truck was loaded while still in yard

• Ticketed - Date and time the truck received a material ticket

• Ticket Min - The amount of time between when a truck was loaded and when it received a material ticket

• Ticket # - The ticket number associated with the material ticket the truck received

• Order # - The order number associated with the material ticket the truck received

• Order Description - The order description associated with the material ticket the truck received

• Customer - The customer associated with the material ticket the truck received

• Product - The product associated with the material ticket the truck received

• Loader ID - The identification for the loader that loaded the truck

You can query by Region, Location, Date, Truck ID, and Beacon ID. You may also use the filter funnels in the table headers to make your search more specific.

Above is an example that shows when the trucks were marked in yard, when they were loaded, the minimum amount of loads, and when the trucks were ticketed out.

You are also able to see the Ticket # and Order details associated with the tickets the trucks were ticketed out on.

If you are using the Loader app you will also be able to see the Loader ID of who loaded which truck.

1. Navigate to Billing/AR > Billing or Billing if you do not use our AR module:

1. Navigate to Billing History:

1. Search for the invoice using the Invoice # search box:

1. Expand the batch by clicking the arrow to the left of the Region:

1. Click the [Actions] button on the invoice row to bring up the following:

1. Click [X Clear] to bring up the following:

1. Check the box and click OK and you're done!

Here you are able to see a table view with all of the trucks that are currently In-Yard. You will see the Truck ID, Hauler, Beacon ID (if applicable), when the truck entered the yard, when the truck was loaded, how many minutes in yard, order details if the truck is assigned to an order, and the Loader ID.

Applying Filters

• Region - Drop-down menu for Region selection

• Location - Drop-down menu for Location selection, a Region must be selected for this menu to populate

You can utilize the filter funnels at the top of the table to narrow down your search further.

Below is an outline of each item on the table:

• Truck ID - The ID of the truck

• Hauler - The hauler the truck is associated with

• Beacon ID - I don't remember what the specific hardware is called for this

• Entered - When the truck has entered the yard

• Loaded - When the truck was loaded in the yard

• Minutes - How many minutes that the truck has been in the yard

• Order #- The order number assigned to the truck

• Order Description - The description/title of the order assigned to the truck

• Customer - The customer associated with the assigned order

• Product - The product that has been assigned to the truck

• Loader ID - The ID associated with the loader that loaded the truck

Enable Inventory Tracking on Products

1. Navigate to "Resources" > "Products" > "Products & Pricing"

1. Select the product in the Product Listing table, then click the [✎] button on the Location in the Product Locations table

1. Check the Track Inventory box

Setting Initial Inventory Quantity

1. Navigate to "Inventory" > "Inventory"

1. Select the Region and Location that your product is in and hit [Refresh]

1. Select the product and click the [+New] button

1. Set the Entry Type as "Set Inventory", enter a Date and Quantity

1. Click [✔Update]

Tracking Inventory

Fast-Weigh will automatically track any ticketed Inbound and Outbound orders for these products.

The lower table will show the Outgoing and Incoming amounts as well as the number of tickets.

Manual Adjustments - Receiving Inventory

Products that are supplied to your locations by other vendors, freight, or rail and are not ticketed via Fast-Weigh will need to be applied by a Manual Adjustment called Receiving. This can be done the same as setting the initial quantity. If you are you are adjusting the Current Inventory without an incoming amount, skip to the next section.

1. Search or Select the product from the main table, and then click the [+New] button in the lower table.

2. In the New Adjustment window, select the Receiving option in the Entry Type drop down, enter the quantity and adjust the date as necessary.

3. (Optional)Enter any necessary information helpful to identify the incoming amount, such as an external ticket or where the product was sourced.

The Receiving/Incoming column will reflect this adjustment, as well as the Current Inventory column.

Manual Adjustments - Adjustments

Adjustments should be used when the quantity is changed or verified to be different than the tracked amount. Perhaps a truck was filled with the wrong product, dumped, and then filled with the correct product before leaving the Yard, but no Inbound ticket is created to "return" the material.

1. Search or select the product from the upper table.

2. Click the [+New] button in the lower table.

3. In the New Adjustment table, select Adjustment from the Entry Type drop down.

4. Enter the Quantity and adjust the date as needed, and include Notes or Reference information if necessary.

   This adjustment is now reflected in the table in the Adjustments and Current Inventory columns.

If a Set Quantity, Adjustment, or Receiving action is made in error, selecting the [✖ Delete] button on the far right of the table will allow you to remove the record. You will be prompted to confirm as a caution.

The previous action will be removed from the lower table.

Tracking Inventory

Fast-Weigh will automatically track any ticketed Inbound and Outbound orders for these products.

Here you can build an interface with files from an older ticketing system, or with an external company's ticketing data you need to record.

You will first need to create your before you can import tickets.

• Format - The import format you created for a given customer.

• Region - The appropriate region that will apply to the customer you are importing tickets from.

• Location - The appropriate location that will apply to the customer you are importing tickets from.

• Yard - The appropriate yard that will apply to the customer you are importing tickets from

• Overwrite Date - If you would like to overwrite the date that is in the import file, you may set that here.

• Overwrite Hauler - If you would like to overwrite the hauler that is in the import file, you may set that here.

• Add New Trucks - If the truck(s) listed in the import file aren't already, you may check this box to add the truck(s) to your Fast Weigh system.

Above reflects what the import table will look like with a successful import with no errors. Each ticket will have a green check beside it. You may also Edit or Delete any ticket in this table before Saving.

Above reflects what the import table will look like with errors. Each ticket with an error will have the red "x" icon next to the ticket number. The reason for the error will be listed in the Errors column next to the Edit button.

• Upload - This button will upload the tickets found on the import file to the import table

• Re-Verify - I'm not entirely sure at the moment

• Save - This will save the tickets in the import table to the Fast Weigh database, and the tickets will be able to be viewed from the Ticket Query

• Cancel - This will cancel the import and clear the import table

Filters and Grouping

The Ticket Query is going to house all of the tickets that are synced from your Ticketing Application. Here you are able to filter your search utilizing the filter parameters at the top of the Ticket Query screen.

Each of the filter parameters are as described in the following:

• Region - Specify region associated with the ticket - This must be set in order to filter by Order

• Location - Specify location associated with the ticket

• Yard - Specify yard associated with the ticket

• Customer - Specify customer associated with ticket

• Order - Specify the order that was ticketed on

• Product - Specify the product that was ticket on

• Hauler - Specify the hauler that was ticketed on

• Truck - Specify the truck that was ticketed on

• Ticket # - Enter a specific ticket number to find a single ticket

• MP Tkt # - Enter a specific ticket number associated with a Multi-Product Ticket to return all the ticket Ex. Entering MP Tkt #: 1001 will return tickets 1001.1, 1001.2, 1001.3, if you utilize a multi-product ticket

• Operator - Specify an operator to narrow down to one Ticketing App user

• Batch # - Specify a batch number the ticket(s) have been assigned to

• Invoice # - Specify an invoice number the ticket(s) have been assigned to

• Date - Set the To and From to specify a date range of interest

• PO Num - Specify a PO number the ticket(s) have been assigned

• Type - Set the type of ticket you are trying to view

  • Current - This filter will include all your most current tickets: Original tickets(Version 1) and the Rebilled tickets(Version 3)

  • Original - This filter includes all Version 1 of your tickets, even if they have been Credit/Rebilled

  • Credit - This filter will show any tickets you have Credit/Rebilled and will show Version 2, which is the Credit ticket

  • Rebilled - This filter will show any tickets you have Credit/Rebilled and will show Version 3, which is the Rebilled ticket

  • All - This filter will show all tickets, including original tickets and Credit/Rebilled tickets

• Voids - Checking the Voids box will show any tickets that have been voided, whether they have been voided from the web portal or the ticketing app

• Group by Columns - You can also drag any column and drop it on the "Drag a column header and drop it here to group by that column" to group by a specific column header

ETicket and Edit

The Ticket Query table provides all the information on the tickets that have been ran. You are able to print ETickets, Archived PDFs, as well as Exporting PDFs and an Excel spreadsheet of all tickets you have queried.

If you click the ETicket button on a given ticket it will download a PDF of the ETicket format of the specific ticket. This can be used for quick reference or any other company need.

You may make any adjustments necessary to the ticket in this window, and you must leave a Revision Note before clicking Save. The Revision Note is to help keep record of edits to a ticket, and should be contain enough details to give reason for the edit.

Revision Notes and Archived PDFs

Scrolling to the right of the Ticket Query Table you will find other useful buttons, such as the Revision and Archived PDF buttons.

This will show any notes related to the ticket, such as in the above example. The ticket was removed from an invoice, and then an Edit was made to the ticket and a Revision Note was left. This screen will show what Action was taken to create the note, the Revision Date, who the ticket was Revised By, and the related note.

Image, Signatures, and Ticket Notes

Next to the Archived PDF on the Ticket Query Table you will see the buttons for Image, Signature, and Ticket Notes. These only populate if you are using a camera for the images, if you require driver signature, and if someone enters a ticket note either at the time of ticketing or in an edit.

You are able to rotate the image as well as print the image if need be. If you rotate the image you must click Reset to get the image back to the original orientation.

This note will contain the Ticket #, the Operator, and the note that was taken.

1. Navigate to Billing/AR > Billing or Billing if you do not use our AR module:

1. Navigate to Billing History:

1. Search for the invoice using the Invoice # search box:

1. Expand the batch by clicking the arrow to the left of the Region:

1. Click the [Actions] button on the invoice row to bring up the following:

1. Click [Credit/Rebill]

1. Check the box and click [OK] and you're done!

Here you are able to create projects for use with setting up a quote or multiple quotes. You can click + New Project to create a new project, and you set the Project Name, Project Description, Owner Name, and Start Date. The Status will default to Active but you can change this if need be.

Once you have created projects you will see them in the table and be able to Edit or Delete them. If you have many projects you can use the Search function to find a specific project.

Now you are able to add quotes to a project when creating a quote!

Quotes will allow you to manage a majority of the information for your quotes. You can set filter parameters, Status, Region, Location, and Project(will detail later in this article), at the top of the screen to see specific quotes of interest. There is also a Search function at the top of the table.

You have the ability to create new quotes by utilizing the + New Quote button. Here you will fill out all the relative information for the quote. This screen is similar to creating a new order, and will also create a quote number that is automatically applied once the quote has been saved. The create a quote, the following will need to be entered on this screen:

• Project (If you have any created)

• Description

• Status (Defaults to Pending but may be changed if needed)

• Quote information (Region, Customer, Direction, etc.) similar to an Order

• Assign Salesperson

• Enter Delivery Info/Address if necessary

• Set a Pricing Template

• Set estimated Award and Start Date (optional)

• Set Creation and Expiration Date

• Save

Once you have saved you will see the quote number in the top left, and you will be able to add products by clicking either + Add Multiple Products or + Add Single Product depending on the quote. When adding products you will need to fill out the following:

• Location

• Yard

• Product

• Hauler (If you would like to restrict ticketing to a single hauler)

• Pricing Description

• Tax Group and Tax Code

• Unit Price (Will default to unit price of product but can be changed)

• Freight Charge Rate

• Hauler Pay Rate

• Surcharge

• Adjustments (If you have any)

• Order Quantity and Quantity Type

You may also want to add more specific Active and Expiration Dates which you can do while adding the product(s), as well as a Delivery Date. Once you have entered all relevant information you can hit Update.

You have the ability to add any necessary Notes and Documents by clicking on the Notes and Documents tab. You can click into the field under Notes to add a note, and to add any documents you just have to click + New Document and upload the relevant document.

Lastly, you can add Contacts by clicking on the Distribution tab and adding the relevant contacts. There you can add the contact information and preferred delivery methods. Once you have added a contact click Save and you'll be able to click Send to send the contact the quote.

You can also click the Copy Quote button while having an existing quote highlighted and begin creating another quote this way.

Jobs

With the job table you can see jobs that have already been created. If you click + New Job you will be able to create a new job by filling out the following window:

• Job #: Give the job a unique number

• Company: Name or ID of company job will be for

• Description: Give a brief description of the job here

• Active: If checked the job will be able to be included on orders

Phases

To be able to see phases you must have a Job highlighted. If the Job was just created your Phase Table will be empty and you can hit + New Phase and fill out the following window:

• Phase: Can be alphanumeric and adjust to your company's needs

• Description: Brief description of the phase

Cost Types

Here you are able to create variable custom freight and hauling rates to be assigned at the ticketing level.

Setting up Haul Zones

You must first select Region and a Location to create your haul zone. Haul Zones are tied to Locations. Once you have done this you can click + New Haul Zone and fill out the following:

• Name: Give your haul zone a name

• Description: Provide a brief description about the haul zone

• Freight Charge Rate: Amount customer pays for shipping of material, and can be set to per unit or load

• Hauler Pay Rate: Amount owed to an external Hauler, and can be set to per unit or load

• Active: Leave this box checked if you intend to use the haul zone

• Update once you are done

Editing Haul Zones

Find the haul zone you would like to edit in the table and click Edit.

This will open a window identical to the New Haul Zone window where you can make changes to the selected haul zone.

Deleting Haul Zones

Find the haul zone you would like to delete in the table and click Delete.

Exporting Haul Zones

If you would like to get an Excel sheet for your records you can click Export to Excel to download an Excel sheet that looks like the below sheet.

The Ticket Bulk Edit tab allows you to query and edit multiple tickets in one go. Find the tickets you would like to edit by using filters just like in the Ticket Query.

Once you have queried for the tickets you are looking for, you can use the or buttons to either select every ticket present in the table or clear all selections to easily pick the specific tickets you would like to edit.

Editing tickets in Ticket Bulk Edit

You can make any changes to Region, Order, Description, Product, Tax Code, and Ticket Date that is necessary.

You can change PO Number, Job, Phase, and Cost Type though these fields are not required.

Once you have made any necessary changes click the button, and the tickets will now show the updated information.

Here you are able to filter down which products you are tracking inventory for by setting a Region, Location, and a Through Date.

Once you have established which parameters you would like to filter by the associated products will populate in the table below. You can select one of the products on the first table, and this will populate the Set/Adjust/Receive and Tickets table at the bottom of the screen.

In the Set/Adjust/Receive table you are able to create entries for your inventory. These entries are, just as the name of the tab implies:

• Set: You can set your starting inventory with this

• Adjust: Used to adjust inventory - Use positive values to increase inventory and use negative values to decrease inventory

• Receiving: Used to account for receiving inventory if you are not utilizing inbound ticketing

You can set the Date, Reference, Quantity, and add a Note. Use the reference for your internal record keeping, and a note can be any useful additional information.

The Quantity is based on the units of your product (Yard or Ton).

The Ticket Entry tab is a useful tool that can be utilized to enter tickets quickly. An example that would lead to the use of this tab would be if the scale house had to write paper tickets for a day or a portion of the day.

There are two sections to this screen. On the left is where you will enter the details of the ticket needing to be entered into the Fast Weigh database, and on the right is where the tickets will be stored until you are ready to save them to the database.

Ticket Entry in the Web Portal

Once you have filled out all of the necessary fields for the ticket you just need to click the button. This will store the ticket in the table to the right.

The ticket detail information will remain filled out with all the previously entered information except Ticket # and Net Units. This is so that you may enter multiple tickets for the same customer quickly.

Ticket Table in Ticket Entry

Once you have added your tickets to the table you have a few options. You can either Edit, Delete, or Save the tickets in the table.

To edit a ticket that is in the table you simply have to click on the ticket and the information on the left side will populate with that ticket's information. You may make any edits to this ticket and click the button.

To delete a ticket you just click the button. You will be given the following prompt:

If you are certain you need to delete the ticket you can click OK and the ticket will be removed from the Ticket Entry Table.

To save the tickets to the Fast Weigh Database click the button at the bottom of the table. Once you save the tickets to the database you will be able to view these tickets in your Ticket Query and bill/invoice them as you would any other ticket.

Here you are presented with three different graph views; Count, Amount, and Awarded by Salesperson. As well, there is a table view with two different tabs you can view; Salesperson and Customers.

The first chart, Count, presents a pie chart that breaks down what stage your quotes are in. The stages, Pending, Awarded, Bidding, Accepted, and Rejected/Expired will be broken into percentages on the chart, as well as having their numeric value listed to the left of the chart.

The second chart, Amount, is a breakdown of the cash value of each stage mentioned above. The chart will show a percentage of cash value for each stage, and to the left of the chart it will show each stage and their total cash value.

The last chart, Awarded by Salesperson, shows the number of quotes awarded on the Y-axis and the salesperson associated on the X-axis.

You are able to use the filter parameters at the top of the page to narrow down to a specific Region, Location, Product, and Salesperson. You can set specific date ranges using the date selectors, as well as using the MTD, YTD, and QTD buttons.

You are also able to create a new quote from the dashboard by clicking the in the top right.

You can alternate between a Salesperson and a Customer view of the table at the bottom of the dashboard screen.

The first tab of the table view, Salesperson, lays out all of the stages of quotes per salesperson. Each stage column shows the number of quotes in that stage, as well as the cash amount for each stage. At the bottom of the table, it has the totals for each number of quotes and their cash amount.

The second tab of the table view, Customers, is similar to the Salesperson tab. The only difference is that this table lays out all of the stages of quotes per customer. This gives you the Customer ID and Name as well as the number of quotes and their cash amounts.

Delivery Query and Map Results

Here you are able to view tickets that have been delivered or are currently still in transit.

You are able to filter by Region, Location, Date, Status, and Order # to narrow your search down.

To view tickets that are only a part of a POD order leave the POD Orders Only box checked. If you uncheck this box you will see tickets that are not a part of a POD order.

Each status is the following:

• Not Received - The ticket is still in transit to the delivery location

• Accepted - The ticket has reached the delivery location and has been accepted by the recipient

• Rejected - The ticket has reached the delivery location and has been rejected by the recipient.

• All - This will show all ticket statuses

If you click the button you will be able to view a map of where the ticket was received.

If you hover over the Ticket # in the Map Results you will be able to see some details on the delivery:

You will see the ticket number, who it was received by, and the date and time.

Map and Archived Ticket

Another way to view where a ticket was received is by clicking the button in the Delivery Query Table. This will pull up the same Map Viewer from earlier but show only the specific ticket you are looking at.

You may also view an archived ticket by clicking the button. This will download a PDF of the material ticket.

Image and Signature

Here you are able to assign trucks to particular Orders and Order Products, and this makes it easier to ticket on this truck as the scale operators will only need to enter the Truck ID when ticketing on the assigned truck.

When you click on the Assignment tab you will see a table with all of your assignments listed, and you are able to Search or use the Filter Funnels to narrow your search to a specific assignment. You are able to clear an assignment by clicking the "X Clear" button in the assignment table.

Adding a New Assignment

To add a new assignment click the "+ New Assignment" button on the top right of the assignment table:

Once the new assignment window has popped up you may fill out the information for the truck assignment:

• Region - The region the order and customer for the relevant product to be selected

• Order - The order for the relevant customer and product to be selected

• Product - The desired product you would like the truck to be assigned to

Once you have filled out the above fields you just need to check one or more trucks to be assigned to the order product, and once you click "Save" the truck(s) will now be assigned to a specific order product!

Assignment on Ticketing App

Here will just be a quick example of how the truck assignment translates to the Ticketing App, and how it will look to the scale operator ticketing the trucks.

Above is how the ticketing app appears before ticketing. The truck assignment cuts down on the time it takes to set up a ticket for a specific truck. Using the example in the previous image of the assignment table:

When ticketing on a specific truck that has been assigned to a product, the ticketing app will automatically fill out the Customer, Order, and Product fields so that the operator should only need to enter the weight of the truck.

Clearing an Assignment

To clear an assignment simply click the "X Clear" button in the assignment table on the assignment you wish to clear.

Click "Ok" on the pop-up and the assignment will be cleared, and once the Ticketing App has been synced the truck will no longer populate the Order, Customer, and Product automatically.

Typically a Hauler is going to be a carrier, trucking company, or customer that owns that trucks in which you will be ticketing. You can also think of Haulers as a folder that one or multiple trucks belong to.

Here you are able to create haulers, as well as edit, delete, and assign existing haulers.

You can create a new hauler by clicking the + New Hauler button in the top right of the hauler table. The following window will pop up:

The only required fields are the Hauler ID and Name. Below are brief descriptions of each of the fields:

• Hauler ID - A shorthand ID for the Hauler

• Name - Full name of the Hauler

• Address - Fields for the Hauling Company's address.

• Contact Information - Fields for the Hauling company's main contact

• Vendor AP Num - Field to store Hauler's Vender AP number if one is to be used

• Hauler Type - Field to differentiate Haulers as External, Internal, or Other

  • External - Outside company is hauling material

  • Internal - Your company is hauling the material

  • Other -

• Insurance # - Field for Hauler's insurance policy number

• (Insurance) Expiration - Set date for Hauler's insurance expiration

  • This applies to any truck within the Hauler

• Workers Comp # -

• (Workers Comp) Expiration - Set date for Workers Comp expiration

• Certification # -

• (Certification) Expiration - Set date for Certification expiration

• Enable Dispatching - Allow trucks within the Hauler to be used for the Dispatching feature

• All Regions - If checked, Hauler can be ticketed on in any region. If unchecked you are able to pick specific regions you would like the Hauler to be able to be ticketed on.

• Active - If checked, Hauler is available to be ticketed on. If unchecked, Hauler will be unavailable and not populate in ticketing app.

• Allow Overloaded Trucks - Future use in newest ticketing app

• Use Tare on Inbound - Future use in newest ticketing app

• Days Tare Valid - Future use in newest ticketing app

Once you have filled out the relevant fields you can click Update to add the Hauler.

Requests Dashboard

The Request Dashboard has 3 views that can be toggled by clicking the file tabs: Requests, Trucks, and Whiteboard.

At the top of any view of the Request Dashboard, you will find parameter filters and creation options

Region: Filter the listed requests down by the region

Status: Filter the listed requests down by Status

• Active: Displays all Requests that have not been closed, including both active Requests and those on hold.

• Open: Indicates that your trucks should be actively running loads for that Request. On the whiteboard, open Requests are green.

• Hold: When a Request is placed on hold, trucks are not actively running loads for the Request but will resume at some point. On the whiteboard, Requests on hold are blue.

• Pending: When a Request is created by a Customer User Log In the status is set to Pending, an internal user must update the status of the Request once it is deemed legitimate

• Closed: The Request is complete. No more loads will be run. On the whiteboard, closed Requests are grey.

• All: Show all Statuses

Date: You can enter a Custom Date range or use the Quick Date Range selectors.

New Request: Creates a new request

Copy Request: If a request is selected (highlighted green), Copy Request duplicates the request as a new request. You can then modify the copied request.

Send Notification on Remove: Automatically notifies the driver that they have been removed from a request when they are removed.

Requests View

On the Request view, you will see a list of all requests relevant to the selected filters:

Request Level Actions

Alert: Prompts the user to enter a message to be sent to all assigned trucks

Edit: Navigates user to the Edit Request page for the selected request

Delete: Deletes the request. Only allowed if no tickets have been run on the request

Clicking the small triangle on the far left will expand the request, and show the haulers assigned to the request

Hauler Level Actions

Trucks: Opens the Add Trucks Menu

Resend: Resends the Request information to the assigned trucks

Print: Downloads the Dispatch Request PDF

Email: Automatically Emails the Dispatch Request PDF to the Hauler's Contact Email

Clicking the small triangle by the hauler on the far left will expand the request further, and show the trucks from that hauler assigned to the request

Truck Level Actions

Resend: Resends the Request Information to a specific truck

Alert: Prompts the user to enter a message to be sent to all assigned trucks

Edit: Opens the Edit Request Info for Truck

Delete: Removes truck from the Request

Trucks View

Add: Opens the Add Truck to Request Menu

Clicking the small triangle by the truck on the far left will expand the truck to show all assigned requests

Assigned Requests Level Actions

Resend: Resends the Request Information to a specific truck

Alert: Prompts the user to enter a message to be sent to all assigned trucks

Edit: Opens the Edit Request Info for Truck

Delete: Removes truck from the Request

Whiteboard View

Creating/Editing a Request

Region: Sets the Region for this request

Order: Sets the Order for this request

Customer: Automatically populates based on the selected order

Product: Sets the Product from the selected Order for this request

Save: Saves the Request and activates the Haulers and Requested Truck Types panels

New: Creates a new empty request

Close: Returns the user to the requests screen

Request Description: Describes the request so that operators/drivers are able to easily identify which request it is

Delivery Info: Generic information field that can be used to describe additional information about the delivery location or process

Address: The Delivery Address for this request

Reference #: Generic field for internal tracking of the request

Latitude/Longitude: Exact coordinates of the delivery location

Map: Opens a map that a pin can be dropped on to determine the Latitude/Longitude of a delivery location. Useful for deliveries that do not have exact street addresses

Duration: How long the Request is active for

• All Day: 1 day

• Multi-Day: continuous range of days

Request Date: Start of the Request

To Date: End of the Request (only available for Multi-Day Requests)

Time: The time of day the request starts

Quantity: Number of units/loads needed for this request

Quantity Type: Determines whether the Quantity entered will be tracked by Units or Loads

Status: Status of this request

• Open: Indicates that your trucks should be actively running loads for that Request. On the whiteboard, open Requests are green.

• Hold: When a Request is placed on hold, trucks are not actively running loads for the Request but will resume at some point. On the whiteboard, Requests on hold are blue.

• Pending: When a Request is created by a Customer User Log In the status is set to Pending, an internal user must update the status of the Request once it is deemed legitimate

• Closed: The Request is complete. No more loads will be run. On the whiteboard, closed Requests are grey.

Close on Complete: If enabled, the request will update its status to closed when the Quantity is fulfilled

Has Notes: If the order for this request has notes the View/Edit button will be enabled and will redirect the user to the Notes on the order

Add Trucks

Duration:

From Date: Start of the Request

To Date: End of the Request (only available for Multi-Day Requests)

Time:

Quantity: Number of units/loads needed for this request

Quantity Type: Determines whether the Quantity entered will be tracked by Units or Loads (Drop Down Menu next to Quantity)

Priority Level:

Remove on Complete: If enabled, the truck will be removed from the request when the assigned Quantity is fulfilled

Truck Message: Custom message that will be sent to the driver

Alerts

Please Enter Your Message:

Edit Request Info For Truck

Duration: How long the Request is active for

• All Day: 1 day

• Multi-Day: continuous range of days

Request Date: Start of the Request (From Date)

To Date: End of the Request (only available for Multi-Day Requests)

Time: The time of day the request starts

Quantity: Number of units/loads needed for this request

Quantity Type: Determines whether the Quantity entered will be tracked by Units or Loads

Priority:

Remove on Complete: If enabled, the truck will be removed from the request when the assigned Quantity is fulfilled

Truck Message: Custom message that will be sent to the driver

Add Truck to Request

Requests:

Duration: How long the Request is active for

• All Day: 1 day

• Multi-Day: continuous range of days

From Date: Start of the Request

To Date: End of the Request (only available for Multi-Day Requests)

Time: The time of day the request starts

Quantity: Number of units/loads needed for this request

Quantity Type: Determines whether the Quantity entered will be tracked by Units or Loads (Drop Down Menu next to Quantity)

Priority Level:

Remove on Complete: If enabled, the truck will be removed from the request when the assigned Quantity is fulfilled

Truck Message: Custom message that will be sent to the driver

Here you are able to make bulk edits to the License Expiration, Insurance Expiration, Status, and any UDFs you have set up for trucks.

The Bulk Edit screen defaults the presented trucks to those that have an Active status, and defaults to showing All haulers. You may change these to view trucks you have set to Inactive, or you can narrow down the results by selecting a specific Hauler's trucks to be returned in the table.

As an example I have set the Hauler to our Quarry's Loading Hauler, as the two trucks under that hauler have hit their expirations.

We will be updating the License and Insurance Expirations, as well as changing the UDF "Test" value. Utilizing the calendar dropdown you are able to set the new dates, and if you are using any UDFs you may enter an appropriate value for your company's needs.

Once you have updated the relevant information simply click the "Save" button.

Here you can set Region, Location, and Through Date to see specific inventory data. There is a table with the relevant products on the left side of the screen, and the associated graph of the product inventory on the right side.

Table

The table will provide the Region, Location, Yard, Product, and Current Inventory. You may click any of the column headers to sort by ascending or descending.

Graph

This graph provides a visual representation of the current inventory of the filtered products. You can hover over the bars to get the numerical value, and you can filter down how much information is shown here by setting the Region, Location, and Through Date.

The Y-axis is Units and the X-axis is the products.

Billing

Billing allows you to batch tickets based on selected criteria to be invoiced or review your previous billings. You can adjust the to show a break on the invoice between different presets that can be selected when querying tickets. Billing History is also where the Credit/Rebill option is contained.

New Payment

Allows batching tickets across your customers, orders, locations, and dates. When creating a batch, it is best practice to list the Batch # as the date of the batch creation to reference easier.

Billing History

Allows you to review previous batches based on the date, batch number, or specific invoice. This area also allows you to begin the Credit/Rebill process.

Balance Dashboard

This section allows you to review pending payments and statements across your customers, and allows you to print physical copies or send emails to the associated customer contacts.

New Payment

Allows you to enter payments through the Web Portal for your customers balance based on the selected invoices and tickets.

Invoice / Payment Query

The Invoice / Payment Query functions similar to the Ticket Query. Having an invoice or Batch to reference will allow you to view the transactional data, apply adjustments, or update its status.

Payment Export

Similar to the New Payment batching, batching tickets and payments to export to your external AR software can be achieved in this section, which also allows you to review previous batches and their content.

Customer Credit

If your customer overpays, has a late payment, or requests a refund, this can be managed in the Customer Credit screen. Selecting the customer will display the amount owed, and will change based on the credit or debit option selected.

Here you are able to mass select orders to quickly change many order's status to inactive or closed. Typically used for old orders, and you are able to filter down by setting a Last Haul Date, Region, and Customer.

• Last Haul: Will query orders that have not been ticketed for within the given time

• Region: Narrows down search to only include set region

• Customer: Narrows down search to only include set customer

• Include Open Orders: Check this to include orders that are set as open to price updates

• Set Selected To: Update the order to be inactive or closed

Once you have set parameters and clicked Refresh, the table will populate with orders you can change the status for. If you click the arrow on the left of the table it will expand the order to show details regarding the product(s) on the order.

Once you have selected all of the orders you wish to change the status of you can click the Save button in the top right.

Here is where you are able to add trucks to the you have set up in your instance of Fast Weigh.

Above is an example of the Trucks page from one of our internal tenants. You are able to filter by Hauler and Status on this page, as well as use the Search or the Filter Funnels. These filtering options will be helpful for when you are trying to narrow down a specific truck.

You are able to Create, Edit, and Delete Trucks from this page, as well as upload and view any relevant documents for the trucks.

Adding a New Truck

Click "+ New Truck" to open the New Truck window:

The only required fields are Hauler, Truck ID, and Active, but you are able to fill out the rest to fit your companies needs. Below is an explanation for each field:

• Hauler - Select the Hauler that the truck is going to belong to

• Truck ID - The identifier for the Truck

• RFID/BLE ID - If you are using a RFID/BLE scanner you can set the ID in this field

• Driver - (Requires Dispatch Module) You can associate the truck with a driver you have set up if you have the Dispatch Module

• Driver Email - (Requires Dispatch Module) You may add the driver's email here

• Text on Ticket - Select if you would like to send a text to the driver when they are ticketed on

• Mobile Number - (Requires Dispatch Module) You may add the driver's mobile number here, and if you would like to Text on Ticket you must enter the number

• Active - Check to ensure this truck can be ticketed on

• Test - This field is a UDF, see our UDFs article to learn more about setting these up

• License - The truck's license plate number

• License/Insurance Expiration - Fields to store the truck's License and Insurance expiration dates

• Truck Type - Select the Truck Type, if you are using it - This must be set up prior to creating the truck in the Truck Types page in the Resources module

• Max Weight - Pound/Tonnage capacity for the truck that can be set to prevent overloading

• Target Weight - An ideal capacity for the truck that can be set

• Volume - Volumetric capacity for the truck that can be set to prevent overloading

• Tare - The weight of the truck while it is empty, you can set this up when first adding the truck and edit it at any time

• Load-out Drops - (Requires Load-Out Module) Set the number of drops the truck is going to take and the percentage of the total amount of product per drop

Once you have filled out the relevant information for the truck you are adding you can hit "Update" and the truck will populate in the table. Once the truck populates you can click the "View" button in the Documents column of the table to add relevant documents for the truck.

Adding Documents

When you click the "View" button in the Documents column a Documents window will pop up for you to add the relevant documents:

This window will show any documents you have added to the truck, and you can view or delete any existing document. Click "+ New Document" to add a document for a truck.

You just need to give a Title, Description, and add a File for the document to appear in the truck profile.

Lastly, you may also export the Trucks table to Excel for your company's needs.

Here you are able to manage your orders. You can filter by Stats, Region, and Location at the top of the screen. You can also use the Search bar or utilize the filter funnels to narrow down to specific orders.

You can create orders by clicking + New Order. In the new order screen you will be able to set up an order with associated product. The order number will fill once the order has been saved, and you can fill the information outlined below.

New Orders:

• Description: Give order a name, title, or any other description

• Status: Set order to active, inactive, or closed

  • Active: Order currently being ticketed

  • Inactive: Order cannot be ticketed on, but can be reactivated

  • Closed: Order cannot be ticketed on, and generally closed permanently

• Review Required: This is optional, and this makes it where any tickets made for the order cannot be billed or added to hauler pay statements until the order is reviewed and the Review Required box is unchecked

• Region: Order must be linked to a region of operations

• Direction: Used for scale house to determine if weighing inbound(dumping) or outbound(material sales)

• Ticket Source: Set which Devices have access to the order for a Location

  • All: Order can be ticketed from any device

  • Portal Only: Tickets can only be created using the manual Ticket Entry

  • Scale House: Order can only be ticketed from Desktop Ticketing App

  • Mobile: Order can only be ticketed from Fast-Weigh Mobile App

• Use Haul Zones: This is optional, and if enabled will turn on Haul Zones for particular order

• Customer: Select customer for the order

• Pay Type: Select pay type for the order

  • Charge Show $/Charge Hide $: Charge to account with dollar amount shown or hidden on ticket

  • Cash, Credit Card, or Check: All display the dollar amount on ticket

• Salesperson: This is optional, and allows you to set a salesperson for the order

• Delivery Info/Address: Optional, and will be printed on every ticket

• Open Order: Enabling establishes the order should always use Price Template's default pricing

  • Allows pricing on order to be updated via Open Order Price Update tool

  • Unlocks Desktop App "Add Products from Template" for adding products on the fly

• Pricing Template: Template for Default Pricing used for Products added to order

  • Defaults based on Customer, but can be changed. What is set will control Default Pricing for Order Products

• Default PO Number: Set the PO number to be used for ticketing on the order

• Ticket PO Rule: Determines behavior of how PO numbers are applied to tickets

  • Default Only: Applies order PO to the ticket PO

  • Optional: Creates PO field in ticketing app and Ticket Entry that may or may not be filled out

  • Required: Creates PO field in ticketing app and Ticket Entry that must be filled out

• Job Requisition: Enable to be able to select a Job and Phase if you have any

• Job: If Job Requisition is enabled, you can use the magnifying glass to search and apply the appropriate job to the order

• Phases: If Job Requisition is enabled and you have a Job selected, you can also select the appropriate phase for the order

• Certified: Check this if this is going to be a Certified Order

  • This can be used to show or hide custom wording on custom tickets and reports

• Load Settings:

  • Amount Minimum: Minimum dollar amount to charge on ticket at scale house

  • Load QTY Default: Allows for default load values or truck capacity values to be added to order - Typically used when selling by cubic yard

  • Use Truck Capacity: Use Truck Volume Capacity defined in Truck setup table

• Use POD: Check to turn on Proof of Delivery for this order. Allows you to use Proof of Delivery mode on Fast-Weigh Mobile App to confirm receipt of delivery by scanning ticket. (Requires purchase of Proof of Delivery Module)

• Evaluate Order Quantity: NOTE - This can currently be enabled on the desktop ticketing app, and does nothing from the web portal currently.

• Save

Adding Products to New Orders

Add Single Product

If you only need to add one product to an order then click + Add Single Product. This opens a window for you to fill in the information necessary to add the product to the order. You can add an unlimited amount of products to an order to account for any varied setups. After clicking + Add Single Product fill out the following:

• Location: Location where the Order Product will be available

• Yard: Yard where the Order Product will be available

• Product: Product for the given Yard (NOTE: Only products that share a Pricing Template with the Order will appear.)

• Hauler: Set a Hauler to restrict ticketing on this product to a specific hauler. If you leave this blank any hauler can be ticketed on.

• Pricing Description: Describe the product

  • This will be necessary if you are adding a product more than once from the same Yard so that correct variation of product can be selected when ticketing

• Tax Group: If tax code at time of ticketing is necessary you can set a Tax Code Group for the product

• Tax Code: Select appropriate material tax code unless you are using Tax Code Group.

• Unit Price: Material pricing

  • Fast-Weigh will load default pricing for customer associated with the order by default

• Freight Charge Rate: Amount the customer is charged when invoiced, and can be set per unit or per load

• Hauler Pay Rate: Amount owed to an external Hauler, and can be set per unit or per load

• Surcharge: Surcharge, fee, or miscellaneous charge amount, and can be set per unit or per load

• Adjustments: If you have pricing adjustments you can select them here, and you may select up to three per product.

• Status: Set status of the product on the order

  • Active: Product available for ticketing

  • Inactive: Product unavailable for ticketing, but may be reactivated

  • Closed: Product unavailable for ticketing, and may no longer be available in the future

• Active Date: Product will be inactive and hidden from ticketing until this date

  • Link to the product on an order, not the order itself

• Expiration Date: After this date the product will become inactive and unavailable for ticketing

• Delivery Date: You can set an expected delivery date for the product on the order

• Order Quantity: Define set number of tons or loads for the product

  • Utilizing the Evaluate Order Quantity in the ticketing app will work together with this setting to warn or prevent an operator from ticketing once an order has reached the Order Quantity

• Quantity Type: Set the Order Quantity to Per Unit or Per Load.

• Default Phase: For use with third-party accounting systems that use accounting phases

• Cost Type: For use with third-party accounting systems that use cost types

• Click Update when done

Adding Multiple Products

If you would like to quickly be able to add multiple products to an order you just have to click + Add Multiple Products. From here you can filter by Location, Yard, and Product to narrow down which products you would like to add.

Once you click Refresh after selecting your filter parameters you will see your products populate in the table below. From here you can select as many products as you need to be added to the order.

Here you are able to override the product pricing if necessary, as well as set Freight/Hauler Rates, Order Quantity, and provide the same dates as if you were creating a single Order Product.

Updating Products

If you would like to create quick edits to the product(s) on your order, you can click the Update Products button in the top right of the Products table.

Any changes you make here will overwrite the current information for each product on the order. Any field you leave blank will not update on the product. Each field:

• Location: Location of product you wish to update

• Product: Product(s) which you would like to update, if set to All this will update all the products on the order

• Unit Price: Price of material

• Freight Charge Rate: Cost to customer for shipping material

• Hauler Pay Rate: Amount owed to external hauler

• Surcharge: Surcharge, fee, or miscellaneous charges

• Tax Code: Material tax code

• Active Date: Product inactive and hidden from ticketing until this date

  • Linked to product on an order, not the order itself

• Expiration Date: After this date product will become inactive and unable to be ticketed on

• Delivery Date: An estimated date of delivery

• Save

Deleting Products

You are able to delete individual products from orders by clicking the "X" button in the Product Table. Find the row that includes the product you wish to delete and simply click the "X".

You are also able to delete all products from an order by clicking the "X Delete All Products" button in the top of the Product Table. You will be prompted if you are sure you want to delete all products, and if you are then you can click OK.

Notes & Documents

Here you are able to add any relevant notes or documents for an order.

• Attached files only viewable from Order Setup screen

• Notes field can be mapped to a custom report - if requested

Editing Existing Orders

In the Orders screen you have the option to Edit an already existing order.

Clicking Edit will take you to the same screen as you were creating the order, and allows you to make changes to the order.

Copy Order Button

If you would like to quickly create an order that is similar to an already existing order, you can highlight the desired order and click Copy Order to begin creating an order based off the order you copied. You can make any changes necessary to the new order.

Reviewing Your Outstand Balances

The Balance Dashboard page allows you to review your outstanding invoices, check your Customers' Credit Standings, and navigate directly to the New Payments screen.

Across the top of the screen, you will see a complete overview of all of your outstanding invoices, organized by the number of days since the Invoice Date.

This page will also show a table of all Customers with Open Invoices, along with an option to drill down into the details of an Invoice. The customer view for this screen has a [Payment] button available if they are enabled for Self-Pay.

The table below the balance header displays the customer selected, or all customers if none are selected, and the following information:

• Terms: The billing terms set for this customer.

• Credit Limit: The credit limit applied for this customer.

• Invoices: The amount of invoices available for the customer.

• Balance Due: The total balance due from the invoices.

• Overdue Balance: The total balance due after the Due Date has been surpassed.

• Credit Standing: Provides a snapshot of the customers credit status

• Credit Status: The status set on the customer under Resources>Customer.

The Credit Standing button will only show when a Credit Limit has been set for a Customer.

Clicking on the Credit Standing button will bring a new window detailing the current credit status of the Customer—including any tickets that have not yet been invoiced.

Statements

There are a few options when selecting statements, which will allow you to print all available statements (which will provide .PDFs), sending all statements to the contact emails, or allow for individual statements to be viewed.

Print All Statements will provide all statements as a .PDF. Depending on the selection, you can select only statements that do not have an associated email address. This allows you to print a physical copy of the invoice to be sent via traditional mail.

Send All Statements will send all statements to the associated email. There is no prompt for this action to select specific emails. You will need to ensure that the customer has a requested email or other contact listed for invoices in their Resources>Customer profile.

Statement will allow you to view an individual statement from the highlighted customer line. This information is the same information listed in the table when clicking the arrow to the left of the Customer.

Truck Adjustments allow you to add or deduct from a Hauler payment based on Types that you have created in the Setup menu. These adjustments are applied by selecting Hauler Pay>Truck Adjustments and then clicking the [+New Adjustment] button. This will open a new window allowing you to select the desired parameters. If your organization has a hauler operating in more than one Region, you may have different Types created that will need to be associated between Regions depending on the order location.

In the above example, our Hauler will be paid $3.00 per Gallon of fuel while operating the Belt Region.

Running Reports

Our reporting tool allows you to pull production reports across a variety of of preset categories. Selecting the primary and subcategories will allow you to select the parameters listed on the right of the screen, providing granular control of the information presented. Clicking Refresh will return the requested information.

Scheduled Reports

Scheduled Reports allows you to automatically generate and deliver a variety of reports for internal staff, customers, and haulers at intervals you set. Scheduled Reports can be sent to any valid email address, not just portal users. This provides a simple solution to acquire requested information at a time that is convenient to you instead of manually running them. For example, requesting all Voided Ticket Transactions at the close of business, or the Hauler Pay Summary at the end of the month.

Custom reports can also be generated with the Scheduled Reports module. If you do not see your Custom report, or would like to request a Custom report, please reach out to our Support team.

Analytics

Analytics provides a visual insight to your organizations data with easily digestible charts and reports for categories like sales, trucks, customers, products, and more.

Custom Reports