Logging In

After downloading your application and setting up your lane, you will need to login to the new application using the User ID and Password used to to log in to the Fast-Weigh Web Portal.

Since the new application is browser based, you will not see the application available on the taskbar. However, you will see the it as a task in the system tray.

On your first login, you will be prompted with a welcome message and directed to the User Settings page to set your local PIN.

User Settings

In the User Settings, you have the option of setting your PIN/Password. This allows you to login quicker to the Fast-Weigh application without using a two-factor authentication option, as well as allowing offline use.

Server Settings

The Server Settings allow you to assign and manage devices for each lane, apply server and application updates, update your available reports, and manage your current ticket numbers between lanes.

Syncing and Updating Your App

If you do not see the information you are expecting after clicking the Last Sync icon, clicking Full Sync will update information from the Web Portal.

To update your app, click the "Check for updates" icon. This will check the Fast-Weigh server for updated versions. It is best practice to ensure that your target version is set correctly in the Web Portal, and keep your application up to date to reflect any changes, patches, and bug fixes. When an update is available, there will be an additional icon to apply the latest update after checking. There will also be a notification in the left menu under the Fast-Weigh logo, informing you of an available update.

Lanes

Lanes can be set for both inbound and outbound scales or multi-yard locations. To review the process for setting up lanes, please check out this article.

Lane Selection

When ticketing between multiple lanes, the intended lane will be highlighted when selected for ticketing. The current scale weight will also be available to view to assist with determining the correct lane to ticket when using multiple scales, or inbound/outbound locations.

Ticketing

The selected lane can be viewed at the top of the the ticketing screen. You will need to ensure the correct lane is selected if you are ticketing between multiple lanes.

The ticketing screen displays information related to the current ticket being created. This includes the following:

• Truck: The selected truck or hauler.

  • Repeat Last: One-click repeat of the previous ticket after the truck has been selected.

  • Tare: Captures a new tare weight of the selected truck.

  • Check-in: Marks the truck as In-Yard.

  • Assign: Assigns the truck to the order product.

• Customer: The selected Customer.

  • Customer Info: The Customer ID, Credit Status, and Address

• Order: The selected Order.

  • Order Info: The Order #, the Pay Type, and Direction.

• Product: The selected Product.

  • Product Info: The Product ID, the associated Yard, Tax Code, and Unit of Measurement.

• UDF: The UDF (if available) used for this ticketing lane. In the image above, the field for "PO Number" is a UDF that has been activated for this lane. Click here to review setting up a UDF.

• Order Info and Ticket Note: These fields are populated manually, or when creating the order and contain information such as Delivery Notes or Addresses.

• Scale: The current weigh detected by the scale, which displays the Gross, Tare, and Net values. When using manually entry, you do not have the option to Accept or Override weights.

• Cost Breakdown: Displays the Material, Freight, and Surcharge (if applied) for the current product weight.

• Image: An image of the truck, product, or other scale view if a camera is available.

Dispatch Requests

When a Hauler has been enabled for Dispatch, a selection menu will appear above the Customer menu. This will allow a selection to be made of existing Requests assigned to this Hauler. The information available is then filled in below to provide:

• Reference #: The set reference number for this request.

• Quantity: The quantity set for this request.

• Fulfilled: The amount fulfilled on this request.

After the order, product, and weight have been selected, you will have different options available. Depending on the direction of the ticket, you may have a different selection. You will also have the option to reset the ticket selections, or choose a different printer if one is available.

Outbound

• Create Ticket: Allows you to create a ticket.

• Create and Pay Ticket: Allows you to create a ticket and accept payment. This will provide the option to select the ticket from the payments menu.

• Add to Multiproduct Ticket: Creates a multiproduct ticket, which will display the ticket information below the scale and cost breakdown.

Inbound

• Create Pending: Creates a pending ticket. This allows the incoming order to be dropped, and the ticket to be finalized when the truck has completed the inbound order and is ready to exit the location.

• Create and Pay Ticket: Allows you to create a ticket and accept payment. This will provide the option to select the ticket from the payments menu.

History

Ticket History is available on the ticketing screen based on the truck currently being ticketed. In the above example, multiple tickets had been created throughout the day. From here, you can select a ticket associated with the truck to review the order info or reprint the ticket from the same menu. Pending Inbound tickets will display in blue with a delete icon. These tickets can be selected, which will automatically fill in the related information, and allow you to finalize the pending ticket.

Page Overview

Columns and Filters

The columns and filters allow easy searching and sorting when looking for specific information related to the trucks and haulers. Searching for active or inactive trucks is simplified by selecting the status from the drop down. Searching a specific truck is simplified by clicking the Hauler bar and selecting from a list of all Haulers, while the Search bar allows you to enter contextual information you may have, like the Truck ID or Order Assignment. Below is a list of the columns and he information they contain:

• Truck ID: The Trucks alphanumeric identifier

• Hauler ID: The Haulers alphanumeric identifier

• Hauler Name: The Hauler or Driver name.

• Tare Weight: The recorded tare weight.

• Last Tare: The date of the last recorded tare.

• Order Assignment: The specific order assigned to this Hauler.

• Product Assignment: The specific product assigned to this Hauler.

• Driver: The Drivers name

• License #: The trucks license plate number,

• RFID/BLE: The RFID associated with the Hauler or Truck

• Truck Type: The truck type associated with the Hauler or Truck.

• Weight Capacity: The max weight the truck can carry.

The last column allows for administrators to set the truck to Inactive directly in the application.

Adding Haulers

Adding Trucks

To begin adding a new truck, click the +New Truck button.

The first fields required are for the Truck ID and Hauler. The Truck ID with be the shorthand identifier for the truck, while the Hauler will open a selection window to choose the associated Hauler.

Then, you will enter the Tare Weight of the truck, either manually or with the weight provided by the scale.

The Truck In-Yard status can be set and assigned to a location, customer, order, and product.

The Truck can be assigned to specific customer, order, or product as well.

The Truck Details allows you to enter the truck information, set the truck to active, and enable the truck for Dispatching. This information is optional, but should be entered as accurate as possible.

When finished, click Create Truck. This will save the truck and associated Hauler to Fast-Weigh.

Editing Trucks

To edit a truck, enter the Truck or Hauler ID, and click on the truck in the table.

The Edit screen is similar to the New Truck screen, allowing you to edit information as needed that may have been missed or needs to be updated. When you have finished editing the truck information, click the Save All Changes Button.

The information contained in this screen cannot be edited in the application. The Customers visible can be filtered by Region or searched using key information related to the customer, such as their ID, name, or other contact information.

This will also allow you to view their Credit Status, which shows if the customer is able to be ticketed on in Fast-Weigh.

Contained in the Dashboard is information about your Fast-Weigh application, including release notes as they become available or when an update is applied by your Fast-Weigh administrator.

Setting a date range allows for quick review of tickets generated, total net of product ticketed, active customers, orders, and trucks.

The Server Settings allow configuration between your locations, the current ticket count for each scale location, and the devices connected to them, from one menu.

Manage Lanes

After setting up the Sync Config with the needed Lanes, you can manage the associated devices in the app.

• Region: The assigned Region.

• Location: The assigned Location.

• Lane: The related Lane.

The following Device types are available to be configured between Lanes. The devices will need to be added to Fast-Weigh at the bottom section of the Server Settings before they can be applied to each lane.

Assigned Devices

• Scale: The scale used for this lane.

• Camera: The primary camera used to monitor this lane.

• Light: The associated light for this lane.

• Auto ID: Used to identify the LRP camera or RFID reader associated with this lane.

• Available Printers: The available printers that can be used with Fast-Weigh. This information is made available by the printers recognized or installed on your operating system.

• Ticket Printer: The printer that tickets will print from for this lane.

• Cash Printer: The printer used for cash sales for this lane.

Manage Ticket Numbers

When using multiple lanes between regions, locations, and yards, you have the ability to set the ticket sequences between lanes. Having visibility between lanes allows for easy application to avoid crossover or duplication.

Manage Devices

The manage devices section also the addition of multiple device types for your lanes. Individual cameras, scales, printers, and more will need to be added here before they can be applied to lanes. Clicking the +Add Device button, which will provide a new popup window, allowing you to select a device type. For a full review of adding and managing devices, please view this article.

After selecting the device, you will enter the information for the related device, and then click the Add button. See below for an example for adding and testing an IP Camera.

Devices can easily be sorted by searching for a specific device or by clicking the column names, as well as tested from this section.

After your devices have been added, you can assign them to each lane as needed.

Page Overview

Columns and Filter

The Requests tab provides information on pick up or delivery requests made using the Dispatching module. These requests are defaulted to display based on Order #, but can be refined through selecting information from the drop down menus, searching order information or sorting the column titles. The information contained in the columns are:

• Order #: The associated order number for the request.

• Customer: The customer associated with the order.

• Product: The product selected.

• Request Info: Manual input information for easy identification of the request.

• Ref #: Manual input of numerical identification.

• Requested: Requested volume or load quantity of product.

• Fulfilled: The amount of units or loads delivered.

• Remaining: The amount of units or loads remaining to be delivered.

• Haulers: The amount of haulers currently assigned to complete this request.

• Status: The status or the request, either Open, On Hold, Pending, or Closed.

Viewing Request Details

To view the request details in the Fast-Weigh app, simply click on the order listed which will provide additional information related to the order requested.

To refine your search, you can enter the Truck or Hauler ID in the Search bar to filter only the intended truck. Clicking the truck or hauler in the table changes the view to the Edit Truck screen, allowin you to set the truck as In-Yard or have it removed.

Page Overview

Columns and Filters

The information present on the Ticket History screen is made available through ticketing with the columns below. Any related information can be entered into the search bar, and the date range selected to refine and narrow the expected results.

• Ticket #: The ticket number generated by Fast-Weigh.

• Date/Time: The date and time the ticket was created.

• Net: The Net weight of the ticket.

• Truck: The Truck ID that was used.

• Hauler: The Hauler associated with the truck.

• Customer: The Customer associated with the Order.

• Order #: The associated Order # from the Order creation.

• Product: The product selected for the ticket or from the associated order.

• Lane: The lane that this order and product was ticketed.

• Notes: Manual notes entered for this ticket.

• Image: An image, if available, of the truck on the scale, view of the product, etc.

• Signature: The signature of the scale house operator.

The remaining columns allow for reprinting, saving, and voiding previous tickets from the history, which are covered below.

Ticket Info

The information presented in the history can be expanded by selected a ticket from the menu. The additional information will display in a new popup window.

This can be helpful when reviewing tickets for potential errors, corrections, or duplications.

Saving and Printing

Voiding Tickets

Page Overview

Columns and Filters

The Orders tab offers a refined menu, providing easy visibility when toggling between active and inactive orders. The Orders tab is organized by the Order # by default, but can be searched by entering any associated order information, such as the description or customer name or by adjusting the columns. The columns available follow:

• Order #: The Order number generated by Fast-Weigh upon entry in the Web Portal

• Customer ID: The Customer ID

• Customer: The full Customer name.

• Description: The order description entered in the Web Portal.

• Pay Type: The type of charge accepted for this order, either Cash, Charge, Credit, or Check.

• Direction: The direction of the order, either Inbound or Outbound.

• Default Job: The associated job information.

• PO Number: The PO number, if entered on the Order in the Web Portal.

Clicking on an order will redirect you to the Order edit screen in the Web portal.

Adding Orders

If a new order is needed, clicking on the icon will redirect you to the Web Portal to create a new order. For a guide on creating a new order, refer to this article on that process.

View Products

To review the products available on an order, click the button. The lower half of the Orders screen will then display the product information for the associated order with the following columns:

• Product: The product chosen for the order, as listed in the Product Setup.

• Location: The location associated with the product.

• Yard: The Yard the product is available to pick from.

• Description: The pricing description for this product.

• Unit: The unit of measurement set in the Product Setup.

• Tax Code: The Tax Code applied to this product.

• Status: If the product is available to select when ticketing.

The payments menu item allows for direct payment to be taken from the app. Clicking this menu item will redirect to the Web Portals Payments screen, as long as the Web Portal has the Billing/AR module enabled. To review, please refer to this article for .

Device Types

• IP Camera: A network camera to provide monitoring of lanes

• IP Scale: A scale connected to Fast-Weigh IP address.

• LPR Camera: A specific camera designed for license plate capture.

• Printer: Any standard office printer connected and recognized by your operating system.

• RFID: RFID readers for a one-tap solution.

• Serial Scale: A standard serial-to-USB scale connection.

• Traffic Light: An indicator light used for remote direction of trucks at locations.

Adding Device Information

When adding a new device to use in Fast-Weigh, you will need to enter key information. The required fields are notated with a red asterisk, but it is best practice to fill out as much optional information as possible for easy reference when assigning.

Adding Printers

When adding printers to Fast-Weigh, ensure they first display as devices recognized by your operating system. Printers cannot be managed through the Fast-Weigh application, and will only utilize printers that are made available by your operating system.

• Windows: Click the Windows icon, then type 'Printers & Scanners', select the first matching result, and review the available devices.

• macOS: Click the Apple menu icon, then 'System Preferences...' then select or search 'Printers & Scanners', and review the available devices.

  • If you do not see the intended device, you will need to contact your IT team to determine the correct printer, or assist with this step.

Testing Devices

To ensure that your devices are working properly, there is a column available for easy testing of each device, with an icon available for easy association.

In the above image, you can easily tell that there is a traffic light, camera, and scale added to be used with Fast-Weigh. Clicking any of these icons allows for a quick test, allowing you to test each light, camera image, and scale with ease. Below are some examples.

When testing a scale, you have the option of starting and stopping the test, while the weight is displayed in the column to the left. When setting up the scale for the first time, some adjustments of settings may be needed. Testing the scale in Fast-Weigh for an accurate reading is simplified here.

Removing Devices

Removing devices is simplified by an associated delete icon for each device. Simply click the icon to remove the device.

Assigning Devices

After adding the devices needed for each location, you will need to assign devices specific to each Lane.

In the example above, each lane has static information displaying the Region, Location, and Lane. The following options are drop down menus, allowing you to assign the devices that have been added to Fast-Weigh:

• Scale: The serial or IP scale used for the lane.

• Camera: Camera used for lane monitoring and image capture.

• Light: The traffic light used for the lane.

• Auto ID: The LPR Camera or RFID reader assigned to the lane.

• Available Printers: The printers recognized by your operating system and added to Fast-Weigh.

  • Since there are two options available to print, multiple printers can be selected for use after being added to Fast-Weigh.

• Ticket Printer: The printer used for ticketing.

• Cash Printer: The printer used for ___

Once the devices have been added to Fast-Weigh, you will need to select the available devices from the drop-down menu for each lane. You will receive a message at the top of your screen when a device has been added to a lane.