# Fast-Weigh Knowledge Base ## Fast-Weigh Knowledge Base - [Fast-Weigh Knowledge Base](https://help.tacinsight.com/fast-weigh-knowledge-base/fast-weigh-knowledge-base.md): Get an overview of Fast-Weigh's features, integrations, and how to use them. - [Tutorials Overview](https://help.tacinsight.com/fast-weigh-knowledge-base/tutorials/tutorials-overview.md): This section of our Knowledge Base is dedicated to new users of our software. Our tutorials will show users the basics of how our software is used without overwhelming them with information. - [Logging in for the First Time](https://help.tacinsight.com/fast-weigh-knowledge-base/tutorials/logging-in-for-the-first-time.md): Welcome to Fast-Weigh! - [Navigating the Web Portal](https://help.tacinsight.com/fast-weigh-knowledge-base/tutorials/navigating-the-web-portal.md): How to navigate to different modules, vocabulary for using our software - [Using the Ticket Query](https://help.tacinsight.com/fast-weigh-knowledge-base/tutorials/using-the-ticket-query.md): Finding and Editing Tickets in Fast-Weigh - [Generating Reports](https://help.tacinsight.com/fast-weigh-knowledge-base/tutorials/generating-reports.md): Getting the most out of Fast-Weigh with the Reporting Module - [Using the Ticketing App](https://help.tacinsight.com/fast-weigh-knowledge-base/tutorials/using-the-ticketing-app.md): Creating Tickets in Fast-Weigh is streamlined by the Fast-Weigh Ticketing App. This is a brief overview of both the New and Legacy Ticketing Apps. For more details see the reference pages linked below - [How to Create and Pay ticket from New Ticketing App](https://help.tacinsight.com/fast-weigh-knowledge-base/tutorials/how-to-create-and-pay-ticket-from-new-ticketing-app.md) - ["How To" Guides Overview](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-guides-overview.md): Step by Step Guides to achieve a specific goal - [How to Create New Records](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records.md) - [Creating New Web Portal Users](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-new-web-portal-users.md): You can create multiple logins to your Web Portal so that different parts of your organization can access the data they need. - [Creating Tax Codes](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-tax-codes.md): Define all tax codes used within your company’s various locations. Tax codes should correspond with those set up in your third-party accounting system. - [Creating Billing Terms and Modes](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-billing-terms-and-modes.md): Set up your payment terms and billing modes. These terms and codes should be set up in conjunction with your Accounts Receivable Terms Codes. - [Creating a New Region](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-region.md): Fast-Weigh has a 3-tier operating location structure: Regions, Locations, and Yards. This allows flexibility for companies of all sizes to manage their production. - [Creating a New Location](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-location.md): Fast-Weigh has a 3-tier operating location structure: Regions, Locations, and Yards. This allows flexibility for companies of all sizes to manage their production. - [Creating a New Yard](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-yard.md): Fast-Weigh has a 3-tier operating location structure: Regions, Locations, and Yards. This allows flexibility for companies of all sizes to manage their production. - [Creating a New Customer](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-customer.md): You can manage your entire customer list from the Customers section of the Web Portal. This includes full contact information, payment terms, pricing level, and credit status. - [Creating a New Pricing Template](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-pricing-template.md): Pricing Templates are what drive your default pricing when adding products to an Order. You can create as many of these as needed. - [Creating a New Product](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-product.md): Your Products will be the material selected when ticketing. You can create an unlimited number of Products and assign them to your Locations and Orders, as needed. - [Creating a New Truck](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-truck.md): Before new Trucks can be added to your Fast-Weigh system, you must have one or more Haulers. In most cases, the Hauler is a carrier, trucking company, or customer who owns the truck. - [Creating a New Hauler](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-hauler.md) - [Creating a New Driver](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-a-new-driver.md) - [Creating New Orders](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-new-orders.md): While the latest versions of fast-weigh allow for orderless ticketing, Orders are still an essential part of the fast-weigh workflow. - [Creating Invoices](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-invoices.md): Fast-Weigh features a flexible billing system that integrates with third-party accounting systems. This section allows you to organize groups of tickets into batches for invoicing a customer. - [Creating Payments](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-payments.md): With the Fast-Weigh AR & Payments module, you can handle invoice payments directly through the Fast-Weigh Web Portal via Cash, Credit, or ACH. - [Creating Statements](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-statements.md) - [Creating Hauler Pay Statement](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-create-new-records/creating-hauler-pay-statement.md): The Hauler Pay module allows you to organize groups of tickets into batches for invoicing a Hauler, much like the Billing module, based on Hauler Pay rates set for orders. - [How to Edit Records](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records.md) - [How to Edit Tickets](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/how-to-edit-tickets.md): You can make changes to tickets if you notice an error. - [Edit via Ticket Query](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/how-to-edit-tickets/edit-via-ticket-query.md) - [Edit via Ticket Bulk Edit](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/how-to-edit-tickets/edit-via-ticket-bulk-edit.md) - [Editing a Region](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/editing-a-region.md) - [How to Import Records](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-import-records.md) - [How to Import Tickets](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-import-records/how-to-import-tickets.md): The Ticket Import screen allows you to build an interface with files from a ticketing system used previously, or with an outside company’s ticketing data that needs to be recorded. - [How to Import Customers](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-import-records/how-to-import-customers.md) - [How to Update Pricing](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-update-pricing.md): Before you can add products to an order, they must have default pricing set up for the locations where those orders will be ticketed. - [Changing Order Product Pricing](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-update-pricing/changing-order-product-pricing.md): Order Products refer to the product that are on an Order. - [Bulk Updating Open Order Pricing](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-update-pricing/bulk-updating-open-order-pricing.md): Once your current pricing templates have been updated with the new pricing, you can use the powerful Open Order Price Update tool to do a price update on all open orders across the board. - [How to - Invoices](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-invoices.md) - [Charge & Cash Pay Types](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-invoices/charge-and-cash-pay-types.md): Charge Types are considered Charge Show and Charge Hide. Cash Types are considered Cash, Check, and Card. Follow the steps outlined below to make an edit to these invoices. - [How to Send Invoice Emails](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-invoices/how-to-send-invoice-emails.md) - [How to Track Inventory](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-track-inventory.md) - [How to Clear Unsynced Records](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-clear-unsynced-records.md) - [How to Set Up SSO Login](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-set-up-sso-login.md): This page will walk you through how to set up your SSO login for Fast-Weigh - [Customers](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/customers.md) - [Home / Dashboard](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/customers/home-dashboard.md) - [Tickets](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/customers/tickets.md) - [Requests](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/customers/requests.md) - [Invoices](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/customers/invoices.md) - [Payments](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/customers/payments.md) - [Reporting](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/customers/reporting.md) - [Trucks](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/trucks.md) - [Haulers](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/haulers.md): This article showcases what a Hauler User Account can view in the Fast-Weigh Web Portal - [Inspectors](https://help.tacinsight.com/fast-weigh-knowledge-base/external-users/inspectors.md) - [References Overview](https://help.tacinsight.com/fast-weigh-knowledge-base/references/references-overview.md) - [New Pricing Tools](https://help.tacinsight.com/fast-weigh-knowledge-base/references/new-pricing-tools.md): This article will outline the use case and nuance of our new pricing tools. - [Web Portal](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal.md): Breakdown of the technical meaning of every field in Fast-Weigh. Broken out by menu tabs - [Home](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/home.md): The following will provide a basic outline for the information contained within the Home tab of your Fast-Weigh Web Portal. - [In-Yard](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/in-yard.md): The following will provide a basic outline of the information provided by the Load-Out module in your Fast-Weigh Application. - [Dashboard](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/in-yard/dashboard.md): Detailed information on the Dashboard tab of the Load-Out module - [Current](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/in-yard/current.md): Detailed information on the In-Yard tab of the Load-Out module. - [History](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/in-yard/history.md): Detailed information on the History tab in the Load-Out module. - [Classic](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/in-yard/classic.md) - [Tickets](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/tickets.md): The following will provide a basic outline of the information found within the Tickets tab in your Fast-Weigh Application. - [Ticket Query](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/tickets/ticket-query.md): Detailed information on the Ticket Query tab of the Tickets module. - [Delivery Query](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/tickets/delivery-query.md): Detailed information on the Delivery Query tab of the Tickets module. - [Ticket Entry](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/tickets/ticket-entry.md): Detailed information on the Ticket Entry tab of the Tickets Module. - [Ticket Import](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/tickets/ticket-import.md): Detailed information on the Ticket Import tab of the Tickets module. - [Ticket Bulk Edit](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/tickets/ticket-bulk-edit.md): Detailed information on the Ticket Bulk Edit tab of the Tickets module. - [Quotes](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/quotes.md) - [Dashboard](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/quotes/dashboard.md) - [Quotes](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/quotes/quotes.md) - [Projects](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/quotes/projects.md) - [Orders](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/orders.md) - [Orders](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/orders/orders.md): Detailed information about managing orders. - [Status Update](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/orders/status-update.md): Detailed information regarding Status Update tab - [Jobs & Phases](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/orders/jobs-and-phases.md): Detailed information for the Jobs & Phases tab. - [Haul Zones](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/orders/haul-zones.md): Detailed information about the Haul Zones tab. - [Inventory](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/inventory.md): Outline of information regarding the Inventory module and it's functions. - [Inventory](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/inventory/inventory.md): Detailed information regarding the Inventory tab of the Inventory module. - [Dashboard](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/inventory/dashboard.md): Detailed information regarding the Dashboard page of the Inventory Module - [Trucks](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/trucks.md): Outline of information for the Trucks tab and it's functions. - [Assignment](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/trucks/assignment.md): Detailed information on the Assignment tab within the Trucks module - [Trucks](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/trucks/trucks.md): Detailed information on the Trucks tab in the Fast Weigh Web Portal - [Drivers](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/trucks/drivers.md) - [Haulers](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/trucks/haulers.md): Detailed information on the Haulers tab within the Trucks module. - [Truck Bulk Edit](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/trucks/truck-bulk-edit.md): Detailed information regarding the Truck Bulk Edit tab of the Trucks module - [Dispatch](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/dispatch.md): This module allows you to manage and track trucks, haulers, and the deliveries requested. Before a truck can be used for Requests, you will need to enable dispatching for both the Hauler and Trucks. - [Requests](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/dispatch/requests.md): Requests are the backbone of the Dispatching module. Requests are order product specific which means it is specific to a Location, Order, Product and date range. - [Dispatching Ticket Types](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/dispatch/requests/dispatching-ticket-types.md) - [Live Tracking](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/dispatch/live-tracking.md) - [Tracking Query](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/dispatch/tracking-query.md) - [Request Import](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/dispatch/request-import.md) - [Billing/AR](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/billing-ar.md) - [Billing](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/billing-ar/billing.md) - [Balance Dashboard](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/billing-ar/balance-dashboard.md) - [New Payment](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/billing-ar/new-payment.md) - [Invoice / Payment Query](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/billing-ar/invoice-payment-query.md) - [Payment Export](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/billing-ar/payment-export.md) - [Customer Credit](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/billing-ar/customer-credit.md) - [Hauler Pay](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/hauler-pay.md) - [Truck Adjustments](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/hauler-pay/truck-adjustments.md) - [Statements](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/hauler-pay/statements.md) - [Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/hauler-pay/setup.md) - [Reporting](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/reporting.md) - [Web Portal Reports](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/reporting/web-portal-reports.md) - [Default Reports](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/reporting/web-portal-reports/default-reports.md) - [Scheduled Reports](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/reporting/scheduled-reports.md) - [Analytics](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/reporting/analytics.md) - [Custom Reports](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/reporting/custom-reports.md) - [Resources](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources.md) - [Customer](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/customer.md) - [Products](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/products.md) - [Products & Pricing](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/products/products-and-pricing.md) - [Product Categories](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/products/product-categories.md) - [Locations](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/locations.md) - [Billing](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing.md) - [Tax Codes](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/tax-codes.md) - [Pay Terms](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/pay-terms.md) - [Price Adjustments](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/price-adjustments.md) - [Freight Matrix](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/freight-matrix.md) - [Ship To](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/ship-to.md) - [Invoice Adjustment Types](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/invoice-adjustment-types.md) - [Customer Payment Information](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/customer-payment-information.md) - [Pay To User Assignment](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/billing/pay-to-user-assignment.md) - [Truck Types](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/truck-types.md) - [Salespeople](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/salespeople.md) - [Inspectors](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/resources/inspectors.md) - [Account and Administration](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration.md) - [User Accounts](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/user-accounts.md) - [Portal Settings](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/portal-settings.md) - [User Defined Fields](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/user-defined-fields.md) - [Devices](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/devices.md) - [API Information](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/api-information.md) - [Import Format](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/import-format.md) - [Accounting Periods](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/accounting-periods.md) - [Email Bounce Report](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/email-bounce-report.md) - [Related Accounts](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/account-and-administration/related-accounts.md) - [Roles And Responsibilities](https://help.tacinsight.com/fast-weigh-knowledge-base/references/web-portal/roles-and-responsibilities.md): This page provides an overview of the Roles and Responsibilities that can be assigned to users and customers in Fast Weigh. - [Legacy Ticketing App](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app.md) - [Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/setup.md): First time setup guide for the Fast-Weigh Ticketing App - [Application](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application.md) - [Ticketing](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/ticketing.md) - [Trucks](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/trucks.md) - [Customers](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/customers.md) - [Orders](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/orders.md) - [Reports](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/reports.md) - [History](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/history.md) - [Portal](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/portal.md) - [Settings](https://help.tacinsight.com/fast-weigh-knowledge-base/references/legacy-ticketing-app/application/settings.md) - [Ticketing App](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app.md) - [Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/setup.md): Information for setting up the new Fast-Weigh Application - [Logging In and Device Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/setup/logging-in-and-device-setup.md): Information on logging into the new ticketing app and setting up your devices for use with ticketing. - [Loadout Control Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/setup/loadout-control-setup.md) - [Ticketing App Webhooks](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/setup/ticketing-app-webhooks.md) - [Application](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application.md) - [Server Settings](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/server-settings.md): Provides a full breakdown of the Server Settings page. - [Manage Devices](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/server-settings/manage-devices.md): While you can use Lanes to begin ticketing, you may have devices you need to add and associate before doing so. This section covers adding, testing, and assigning devices to your Lanes. - [Lanes & Ticketing](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/lanes-and-ticketing.md) - [Dashboard](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/dashboard.md): The Dashboard provides information about your Fast-Weigh at a glance. - [Trucks](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/trucks.md): The Trucks page provides information about the trucks and associated haulers of your Fast-Weigh application. - [Pending](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/pending.md): The Pending tab allows you to manage outbound tickets that have been stashed and inbound tickets waiting for a tare. - [Customers](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/customers.md): The Customers tab allows you to view information related to the Customers set up in the Web Portal. - [Orders](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/orders.md): The Orders tab allows you to view and manage orders in Fast-Weigh. - [Ship-To](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/ship-to.md): The Ship To tab allows you to view, edit, and create new ship to addresses to be used for ticketing. - [Requests](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/requests.md): The Requests page displays related information when using the Dispatch module. - [Payments](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/payments.md) - [Defaults](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/defaults.md) - [Reports](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/reports.md) - [History](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/application/history.md): The History menu contains the Ticket History, which can be refined to view per lane, or searched by customer, order #, product, and more. - [Changelogs](https://help.tacinsight.com/fast-weigh-knowledge-base/references/ticketing-app/changelogs.md) - [Mobile App](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app.md) - [Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/setup.md) - [Mobile Ticketing App](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/setup/mobile-ticketing-app.md) - [Mobile Dispatching App](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/setup/mobile-dispatching-app.md) - [Mobile Printer Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/setup/mobile-printer-setup.md) - [Ticketing Mode](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/ticketing-mode.md): Using the Mobile App in Ticketing Mode. - [Haul Mode](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/haul-mode.md): Using the Mobile App in Haul Mode. - [POD Mode](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/pod-mode.md): Using the Mobile app in Proof of Delivery (POD) mode. - [Printing](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/printing.md) - [Star Micronics](https://help.tacinsight.com/fast-weigh-knowledge-base/references/mobile-app/printing/star-micronics.md) - [Management App](https://help.tacinsight.com/fast-weigh-knowledge-base/references/management-app.md) - [Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/management-app/setup.md) - [Application](https://help.tacinsight.com/fast-weigh-knowledge-base/references/management-app/application.md) - [Hardware](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware.md) - [Scale House Check List](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/scale-house-check-list.md) - [Serial-To-USB Scale Connection](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/serial-to-usb-scale-connection.md) - [Moxa NPort 5110 Network Scale Connection](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/moxa-nport-5110-network-scale-connection.md): Setup and Troubleshooting Guide for the Moxa NPort 5110 Serial to IP Converter - [IP Cameras](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/ip-cameras.md): General Guide for Configuring IP Cameras for Image Capture in the Fast-Weigh Ticketing App - [TagMaster XT-5 RFID Reader](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/tagmaster-xt-5-rfid-reader.md) - [TagMaster CT45 LPR Camera](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/tagmaster-ct45-lpr-camera.md): Installation, Configuration, and Troubleshooting Guide for the TagMaster CT45 LPR Camera - [External IP Addresses](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/external-ip-addresses.md) - [Tegaur Kiosk (Legacy)](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/tegaur-kiosk-legacy.md) - [Bluetooth Printer Setup (Android)](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/bluetooth-printer-setup-android.md) - [X400 Web Relay](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/x400-web-relay.md): ControlbyWeb X400 Hardware Configuration Guide - [Loadrite](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/loadrite.md) - [Traffic Lights / Web Switch](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/traffic-lights-web-switch.md): Setup and configuration for the Web Switch Plus device connected to Traffic Lights to use in Fast-Weigh Ticketing. - [AXIS P1465-LE-3 LPR Camera](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/axis-p1465-le-3-lpr-camera.md) - [Kiosk Printer Setup (Star SK5-31)](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/kiosk-printer-setup-star-sk5-31.md): This page will go over how to setup the Star Micronics SK5-31 Kiosk Thermal Printer on a new kiosk. - [5.4.0 LPR Fuzzy Reader](https://help.tacinsight.com/fast-weigh-knowledge-base/references/hardware/5.4.0-lpr-fuzzy-reader.md): Steps to enable matchFirstCandidate aka "fuzzy reader" - [Accounting Interfaces](https://help.tacinsight.com/fast-weigh-knowledge-base/references/accounting-interfaces.md) - [Quickbooks Online](https://help.tacinsight.com/fast-weigh-knowledge-base/references/accounting-interfaces/quickbooks-online.md) - [Quickbooks Desktop](https://help.tacinsight.com/fast-weigh-knowledge-base/references/accounting-interfaces/quickbooks-desktop.md): Fast-Weigh Integration with Quickbooks Desktop - [Spectrum](https://help.tacinsight.com/fast-weigh-knowledge-base/references/accounting-interfaces/spectrum.md) - [Vista Viewpoint](https://help.tacinsight.com/fast-weigh-knowledge-base/references/accounting-interfaces/vista-viewpoint.md) - [Sage](https://help.tacinsight.com/fast-weigh-knowledge-base/references/accounting-interfaces/sage.md) - [Net Suite](https://help.tacinsight.com/fast-weigh-knowledge-base/references/accounting-interfaces/net-suite.md) - [Integrations](https://help.tacinsight.com/fast-weigh-knowledge-base/references/integrations.md) - [Avalara](https://help.tacinsight.com/fast-weigh-knowledge-base/references/integrations/avalara.md) - [HaulHub](https://help.tacinsight.com/fast-weigh-knowledge-base/references/integrations/haulhub.md) - [Resubmitting HaulHub Tickets](https://help.tacinsight.com/fast-weigh-knowledge-base/references/integrations/haulhub/resubmitting-haulhub-tickets.md) - [Fast-Weigh Ticket Integrator](https://help.tacinsight.com/fast-weigh-knowledge-base/references/integrations/fast-weigh-ticket-integrator.md) - [Loader App](https://help.tacinsight.com/fast-weigh-knowledge-base/references/loader-app.md) - [Setup](https://help.tacinsight.com/fast-weigh-knowledge-base/references/loader-app/setup.md): Here we have outlined the process of setting up the loader app on an Android and IOS device. - [API Documentation](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation.md): Fast-Weigh API - [GraphQL V2 API](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api.md): Fast-Weigh GraphQL - [Authentication](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/authentication.md) - [Tooling](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/tooling.md) - [GraphQL Schema](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/graphql-schema.md) - [GraphQL Query Crash Course](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/graphql-query-crash-course.md): Crash course introduction to GraphQL - [GraphQL Mutation Crash Course](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/graphql-mutation-crash-course.md): Crash course introduction to GraphQL - [GraphQL for Developers](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/graphql-for-developers.md) - [Reporting with GraphQL](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/reporting-with-graphql.md): Using Power BI and Telerik with Fast-Weigh GraphQL - [Using GraphQL in PowerBI](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/reporting-with-graphql/using-graphql-in-powerbi.md): Using Power BI with Fast-Weigh GraphQL - [Using GraphQL in Telerik Report Builder](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/reporting-with-graphql/using-graphql-in-telerik-report-builder.md): Using Power BI and Telerik with Fast-Weigh GraphQL - [Helpful Telerik Links](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/reporting-with-graphql/using-graphql-in-telerik-report-builder/helpful-telerik-links.md) - [The "Copy Telerik Body" Insomnia Plugin](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v2-api/reporting-with-graphql/the-copy-telerik-body-insomnia-plugin.md) - [Webhooks](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/webhooks.md): Fast-Weigh Webhooks - [GraphQL V1 API - Deprecated](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/graphql-v1-api-deprecated.md): Fast-Weigh GraphQL - [REST API - Deprecated](https://help.tacinsight.com/fast-weigh-knowledge-base/references/api-documentation/rest-api-deprecated.md) - [Deprecated API Documentation](https://help.tacinsight.com/fast-weigh-knowledge-base/references/deprecated-api-documentation.md): Fast-Weigh REST API - [Copy of API Documentation](https://help.tacinsight.com/fast-weigh-knowledge-base/references/copy-of-api-documentation.md): Fast-Weigh REST API - [Deprecated GraphQL Documentation](https://help.tacinsight.com/fast-weigh-knowledge-base/references/deprecated-graphql-documentation.md): Fast-Weigh GraphQL - [Reporting with GraphQL](https://help.tacinsight.com/fast-weigh-knowledge-base/references/deprecated-graphql-documentation/reporting-with-graphql.md): Using Power BI and Telerik with Fast-Weigh GraphQL - [Frequently Asked Questions](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions.md) - [Can I integrate Fast-Weigh with my Accounting Software?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-integrate-fast-weigh-with-my-accounting-software.md) - [What is Fast-Weigh’s NTEP CC #?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/what-is-fast-weighs-ntep-cc.md): National Type Evaluation Program's Certificate of Conformance - [Can I import ticket data via CSV?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-import-ticket-data-via-csv.md) - [Does the web portal adjust based on Time Zones?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/does-the-web-portal-adjust-based-on-time-zones.md) - [Why does changing the pricing template not update my orders?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/why-does-changing-the-pricing-template-not-update-my-orders.md) - [Can I connect cameras to the ticketing app?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-connect-cameras-to-the-ticketing-app.md) - [Can I connect my scale to the ticketing app?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-connect-my-scale-to-the-ticketing-app.md) - [What are the required computer specs to run Fast-Weigh](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/what-are-the-required-computer-specs-to-run-fast-weigh.md) - [How do I get a custom report created?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/how-do-i-get-a-custom-report-created.md) - [Why does cash ticket pricing not behave like charge tickets?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/why-does-cash-ticket-pricing-not-behave-like-charge-tickets.md) - [Why does my E-Ticket look different than my archived ticket?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/why-does-my-e-ticket-look-different-than-my-archived-ticket.md) - [Can I export any of my data?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-export-any-of-my-data.md) - [How do I fix an unsynced record?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/how-do-i-fix-an-unsynced-record.md) - [How do I reset my password?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/how-do-i-reset-my-password.md) - [Where can I submit a feature request?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/where-can-i-submit-a-feature-request.md) - [Does every customer need an order?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/does-every-customer-need-an-order.md) - [Do Ticket Numbers have to be unique?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/do-ticket-numbers-have-to-be-unique.md) - [Can Fast-Weigh do inbound ticketing?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-fast-weigh-do-inbound-ticketing.md) - [Why are my requested custom ticket changes not showing on my tickets?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/why-are-my-requested-custom-ticket-changes-not-showing-on-my-tickets.md) - [What Region Information is on the Invoice Emails?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/what-region-information-is-on-the-invoice-emails.md) - [Can I create tickets without an Order?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-create-tickets-without-an-order.md) - [How do I add Fuel Surcharges in Fast-Weigh?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/how-do-i-add-fuel-surcharges-in-fast-weigh.md) - [Why am I not receiving Fastweigh text messages?](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/why-am-i-not-receiving-fastweigh-text-messages.md) - [Best Practices](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/best-practices.md) - [Security and Administration](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/best-practices/security-and-administration.md) - [Order Management](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/best-practices/order-management.md) - [Product Pricing](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/best-practices/product-pricing.md) - [Tax Code Defaults](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/best-practices/tax-code-defaults.md) - [Setting up a New Device](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/best-practices/setting-up-a-new-device.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://help.tacinsight.com/fast-weigh-knowledge-base/fast-weigh-knowledge-base.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.