> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/how-to-edit-tickets/edit-via-ticket-query.md).

# Edit via Ticket Query

{% stepper %}
{% step %}

### Navigate to \[ Tickets > Ticket Query ]

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FxZOKQMK41N6JfnUWHP7Q%2Fimage.png?alt=media&amp;token=51112b17-b70e-48f9-849d-0ca18491749b" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Search for ticket via drop-down menus or ticket number

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2F85Lu2RDROHM24Rt8UIcv%2Fimage.png?alt=media&amp;token=dfa12167-0376-4d72-8331-7c8a5220ae53" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click \[ ✎ ] icon in the Edit column

Make any necessary changes to the ticket and leave a **Revision Note**

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FCeBMFCQq11wyExmXmWQK%2Fimage.png?alt=media&amp;token=dcb624fb-0568-4752-944e-ce7f6881550d" alt="" width="324"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click \[ Save ]

<figure><img src="https://490131596-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0LJDMCSYOqplCEgCo73X%2Fuploads%2FswN3CYEmlEzf2MWAW7kM%2Fimage.png?alt=media&amp;token=d4718c43-ca4e-469e-b195-5d82fd731323" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

***

## References

{% content-ref url="/pages/mtOV4ORCSb8o9w3VEO4s" %}
[Ticket Query](/fast-weigh-knowledge-base/references/web-portal/tickets/ticket-query.md)
{% endcontent-ref %}
