⌘
Ctrl
k
Web Portal
Contact Support
More
For the complete documentation index, see
llms.txt
. This page is also available as
Markdown
.
Copy
On this page
How To Guides
How to Edit Records
How to Edit Tickets
Edit via Ticket Query
1
Navigate to [ Tickets > Ticket Query ]
2
Search for ticket via drop-down menus or ticket number
3
Click [ ✎ ] icon in the Edit column
Make any necessary changes to the ticket and leave a
Revision Note
4
Click [ Save ]
References
Ticket Query
Last updated
11 months ago
Navigate to [ Tickets > Ticket Query ]
Search for ticket via drop-down menus or ticket number
Click [ ✎ ] icon in the Edit column
Click [ Save ]
References