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How To Guides
How to Edit Records
How to Edit Tickets

Edit via Ticket Query

1

Navigate to [ Tickets > Ticket Query ]

2

Search for ticket via drop-down menus or ticket number

3

Click [ ✎ ] icon in the Edit column

Make any necessary changes to the ticket and leave a Revision Note

4

Click [ Save ]

References

Last updated 6 months ago

Navigate to [ Tickets > Ticket Query ]
Search for ticket via drop-down menus or ticket number
Click [ ✎ ] icon in the Edit column
Click [ Save ]
References