How to Edit Tickets

You can make changes to tickets if you notice an error.

If you are changing the weights ensure you change the Net Units as this field is not automatically calculated if making an edit.

If you need to make an edit to a ticket on a Cash order you will need to perform a Credit/Rebill before any changes take effect. If you do not perform a Credit/Rebill the information will change, but the dollar amounts will not change unless the Credit/Rebill is performed first.

This applies to an order with a pay type set to Cash, Credit Card, and Check.

There are 2 primary ways to Edit a ticket. It can be done one at a time via the "Ticket Query" or edits can be made in Bulk via the Ticket Bulk Edit.

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Edit via Ticket QueryEdit via Ticket Bulk Edit