> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/how-to-edit-tickets.md).

# How to Edit Tickets

{% hint style="warning" %}
If you are changing the weights ensure you change the Net Units as this field is not automatically calculated if making an edit.
{% endhint %}

{% hint style="danger" %}
If you need to make an edit to a ticket on a **Cash** order you will need to perform a **Credit/Rebill** before any changes take effect. If you do not perform a **Credit/Rebill** the information will change, but the dollar amounts will not change unless the **Credit/Rebill** is performed first.

This applies to an order with a pay type set to **Cash, Credit Card, and Check**.
{% endhint %}

There are 2 primary ways to Edit a ticket. It can be done one at a time via the "Ticket Query" or edits can be made in Bulk via the Ticket Bulk Edit.

***

{% content-ref url="/pages/RnUK7CYBZbWzbVD2PF2w" %}
[Edit via Ticket Query](/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/how-to-edit-tickets/edit-via-ticket-query.md)
{% endcontent-ref %}

{% content-ref url="/pages/RGqgbs0N5qct8UpWPcGk" %}
[Edit via Ticket Bulk Edit](/fast-weigh-knowledge-base/how-to-guides/how-to-edit-records/how-to-edit-tickets/edit-via-ticket-bulk-edit.md)
{% endcontent-ref %}


---

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