Why am I not receiving Fastweigh text messages?

Android Phones

If you are using an Android phone, especially a Samsung device, then it's possible that the Google Messages app is marking the number used by Fastweigh to send automatic text messages as Spam and are being blocked.

Samsung is converting users from their own text messaging app over to the Google Messages app in a phased rollout that is planned on being complete in July of 2026 so this could appear to a user as them suddenly not receiving text messages for no obvious reason.

It's recommended to check and see if this is causing your text messages to be blocked if you noticed them suddenly not being received. You can check this by opening your Google Messages app, clicking the portrait icon in the top corner, and then accessing the "Spam & Blocked" section marking the text as "Not Spam".

Apple Phones

It's been noticed that some people are having the iOS Messages app mark the Fastweigh automated text number get blocked by their apps spam filter.

Here is a link from Apple detailing how to check these settings and mark messages that have been flagged as spam to be approved.

The top of the guide in the link has a drop-down selection to show the details for different versions of iOS.

https://support.apple.com/guide/iphone/screen-and-filter-texts-iph203ab0be4/ios