> For the complete documentation index, see [llms.txt](https://help.tacinsight.com/fast-weigh-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tacinsight.com/fast-weigh-knowledge-base/faqs-and-best-practices/frequently-asked-questions/can-i-create-tickets-without-an-order.md).

# Can I create tickets without an Order?

{% embed url="<https://www.youtube.com/watch?v=AleaG4KyPJI>" %}

**Yes**, tickets can be created without an **Order**.

{% hint style="warning" %}
Orderless Ticketing is a new feature to Fast-Weigh. To get started, you may need to confirm that you are properly setup to do Orderless ticketing.
{% endhint %}

## Orderless Ticket Setup

{% stepper %}
{% step %}

### Uncheck Require Order

**Customers** by default have **\[ Require Order ]** checked. To do Orderless Ticketing on a customer, you must have this setting disabled.

<figure><img src="/files/yq39gtI8eq8Aqnp1wO38" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Set Product Pricing

In **\[ Resources > Products > Products & Pricing ]**, set the price for the product you want to do Orderless Ticketing on under the **Pricing Template** that is assigned to the customer.

<figure><img src="/files/PeDw6XkkP2LekecSN2yb" alt=""><figcaption><p>Pricing Template Assigned to the Customer</p></figcaption></figure>

<figure><img src="/files/P8iJNi2RnJMDd0grPXMj" alt=""><figcaption><p>The product's price under the same Pricing Template</p></figcaption></figure>
{% endstep %}

{% step %}

### Set Extra Pricing ( optional )

Once the product's pricing has been set, you can click **\[ More ]** to set additional pricing that the ticket will use when ticketing without an Order.

<figure><img src="/files/ZgIJtr52h89tESXSwXFF" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/28FBJDkX9K6yzIGFdHz9" alt=""><figcaption><p>Extra Pricing Window</p></figcaption></figure>
{% endstep %}
{% endstepper %}

## Portal Ticket Entry

To create an Orderless Ticket via the Portal's Ticket Entry, you can select the appropriate customer then set the **\[ Order ]** to **\[ None ]**

After setting the Order to None, Location and Yard dropdowns will appear which will need to be filled out, after which ticketing is the same.

<figure><img src="/files/LUARMSSFM7Cnm6YfMD5o" alt=""><figcaption></figcaption></figure>

## New Ticketing App

To create an Orderless Ticket via the New Ticketing App, simply select the appropriate Customer, **skip** selecting an Order, and select the product.

<figure><img src="/files/vuT95YtdfMfXmb5M9cZz" alt=""><figcaption></figcaption></figure>

***

## References

{% content-ref url="/pages/R1EnBdScYcTNgRWHiXrL" %}
[Products](/fast-weigh-knowledge-base/references/web-portal/resources/products.md)
{% endcontent-ref %}

{% content-ref url="/pages/knRumj0gwP4mXKNtYCVh" %}
[Customer](/fast-weigh-knowledge-base/references/web-portal/resources/customer.md)
{% endcontent-ref %}

{% content-ref url="/pages/sEY8GIuSCTcD8VAV0aQ9" %}
[Ticket Entry](/fast-weigh-knowledge-base/references/web-portal/tickets/ticket-entry.md)
{% endcontent-ref %}

{% content-ref url="/pages/eKaNlkLlAKopPY6o7CtY" %}
[Lanes & Ticketing](/fast-weigh-knowledge-base/references/ticketing-app/application/lanes-and-ticketing.md)
{% endcontent-ref %}